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Network Voice Engineer Jobs in Raleigh, NC (NOW HIRING)

360 IT Professionals

Network Specialist

Raleigh, NC · On-site

We use Objective C and Swift programming languages to create native applications for iPhone ... wireless AP's for voice and data interfaces and systems with communications functions. 2. ...

Verizon

VoIP Technical Support Engineer

Cary, NC · On-site

Are you a master at untangling complex voice network puzzles? We are looking for a skilled VoIP Support Engineer to join our voice repair operations team. In this role, you'll serve as an expert for ...

Baxter

Principal Software Engineer - VolP

Raleigh, NC · On-site

$120K - $165K/yr

... and network performance. * Drive technical strategy and establish engineering best practices for voice and video infrastructure. * Mentor engineers across the organization and serve as a subject ...

Simple Solutions

Lead Deployment Engineer- Onsite

Cary, NC · Hybrid

$75 - $80/hr

... network sniffer like Wireshark Test tools and procedures for voice and data circuits and liaise ... engineer (typically Cisco CCNP or comparable) In-depth hands-on experience with common network ...

Itron, Inc

Principal Quality Engineer

Raleigh, NC · Hybrid

The Principal Quality Engineer is working in close collaboration with NPI core development teams ... quality network when needed and when keys steps are not respected * Insurethe Customer voice is ...

PlanIT Group, LLC

Systems Engineer III

Raleigh, NC · On-site

... network configuration and recommends enhancements. • Advises network users of hardware ... Preferred : • Experience with IP Address Management Systems to include voice VLAN sizing. • ...

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Network Voice Engineer information

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$46

$65

How much do network voice engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for network voice engineer in Raleigh, NC is $46.56, according to ZipRecruiter salary data. Most workers in this role earn between $39.47 and $56.54 per hour, depending on experience, location, and employer.

What does a network voice engineer do?

A Network Voice Engineer is responsible for designing, implementing, and maintaining voice communication systems over computer networks. This includes managing VoIP (Voice over Internet Protocol) solutions, configuring network equipment, troubleshooting voice quality issues, and ensuring secure, reliable connections for phone and conferencing systems. They work closely with IT teams to integrate voice services with existing data networks and may also handle upgrades and migrations to new communication technologies. Their expertise ensures seamless communication within organizations.

What are the key skills and qualifications needed to thrive as a network voice engineer, and why are they important?

To thrive as a Network Voice Engineer, you need a solid understanding of networking fundamentals, VoIP technologies, and telecommunication protocols, often supported by a degree in information technology or a related field. Familiarity with Cisco Unified Communications Manager, SIP, QoS configurations, and certifications like CCNA Collaboration or CCNP Voice are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you address technical issues and collaborate with cross-functional teams. These competencies are crucial to ensuring reliable voice communication systems and minimizing downtime in enterprise environments.

How does a network voice engineer typically collaborate with other IT teams to ensure seamless communication systems?

As a Network Voice Engineer, you'll work closely with network administrators, security teams, and support staff to design, deploy, and troubleshoot VoIP systems. Collaboration often involves coordinating on network upgrades, addressing latency or call quality issues, and implementing new features based on user feedback. Regular cross-functional meetings and clear documentation are essential to align on security protocols, capacity planning, and rapid incident resolution. This teamwork ensures the organization's voice infrastructure remains stable, secure, and scalable.

What is the difference between Network Voice Engineer vs VoIP Engineer?

AspectNetwork Voice EngineerVoIP Engineer
CertificationsCCNA, CCNP, Cisco Voice certificationsCCNA, CCNP, Cisco VoIP certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, unified communications
Industry UsageTelecom providers, large enterprisesIT firms, service providers, enterprise networks
Job FocusDesign, implement, maintain voice network infrastructureConfigure, troubleshoot VoIP systems and applications

While both roles involve voice communication technologies, a Network Voice Engineer primarily focuses on the overall voice network infrastructure, including hardware and routing, whereas a VoIP Engineer specializes in configuring and troubleshooting VoIP systems and software. The roles often overlap, but the Network Voice Engineer has a broader scope related to network integration, while the VoIP Engineer concentrates on software-based voice solutions.

Are network voice engineers in demand?

Network voice engineers are in high demand due to the ongoing need for reliable VoIP and unified communications systems in organizations. Skills in Cisco, Avaya, or Microsoft Teams, along with certifications like CCNA or CCNP, can enhance job prospects as companies seek professionals to maintain and upgrade their voice networks.

What are popular job titles related to Network Voice Engineer jobs in Raleigh, NC?

For Network Voice Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Network Voice Engineer jobs in Raleigh, NC look for?

The top searched job categories for Network Voice Engineer jobs in Raleigh, NC are:

Network Voice Engineer jobs near you
Infographic showing various Network Voice Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $96,833 per year, or $46.6 per hour.

Systems Engineer II - Implementation & Wireless Support (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Re-posted 4 hours ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 175 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
This position provides complex technical support for the Bank's data or voice network infrastructure. Responsible for installing, maintaining, and supporting network infrastructure, and will provide Tier 2 support for issues related to networking. Resolves escalated technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Collaborates with vendors, colleagues and management to implement services and reduce costs. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after-hours support. May oversee less experienced associates in the work group and assist with disaster recovery testing.
Responsibilities & Qualifications
Duties and Responsibilities:
Principal Accountabilities:
  • 60% Provide Level 2 technical support for data or voice network systems
  • 20% Monitoring and auditing performance
  • 10% Document and procedures updates
  • 10% Operational Excellence

Responsibilities:
  • Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWAN
  • Cloud Network Support/Implementation
  • Provide expertise in BGP and other dynamic routing protocols
  • Implement, document and plan regular upgrades of all devices under Network Operations responsibility while maintaining compliance with SLAs, security, OS code and configuration standards
  • Monitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issues
  • Collaborate with vendors, colleagues and management to implement services and reduce costs
  • Manage network asset inventory and capacity planning
  • Assist with Disaster Recovery testing efforts throughout the year
  • Drive operational excellence
  • Monitor and assess network components and take appropriate action
  • Participate in on-call rotation for after hours support

Position Specific Skills:
Working knowledge of programming languages such as PowerShell, Python, JavaScript, Rexx, ksh, or Perl
Understanding of data flow, network interfaces, and protocols such as systems network architecture ("SNA"), Transmission Control Protocol/Internet Protocol ("TCP/IP"), Domain Name System ("DNS"), and NetBIOS Extended User Interface ("NetBEUI")
Understanding of Directory and Authentication services
Understanding of client server architecture
Understanding of three (3) tier network architecture
Working knowledge or desktop and server virtualization
Knowledge of relational database management system fundamentals and design principles, databases and applications tuning tools, and multiplatform programs such as DB2, SQL Server, and Oracle
Ability to be on call 24 hours a day, 7 days a week
Windows (Server/Desktop), Linux, AIX, Mainframe OS and Software Support knowledge and experience
Qualifications:
Bachelor's Degree and 4 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 8 years of experience in Systems engineer and systems programmer
Required Qualifications:
  • In-depth knowledge of numerous networking technologies and protocols and how they interrelate
  • Technical skills regarding network routing, switching, and provisioning
  • Experience with Cisco switching and routing (NxOS and IOS)
  • Collaboration with cross-functional groups

Preferred Qualifications:
  • 6+ years of experience with enterprise network systems and excellent troubleshooting expertise

Additional Qualifications:
  • Certifications: CCNA, CCNP Routing and Switching
  • Certifications in: Wireless, Cisco ACI, Thousand Eyes
  • Packet Aggregation experience (Gigamon)
  • IPAM experience (Infoblox)
  • Provisioning skills

Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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