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Cisco Voice Jobs in Raleigh, NC (NOW HIRING)

Requirements Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification. - Proficient in VoIP infrastructure and protocols- SIP, MGCP, SCCP and SRTP. Cisco Unified ...

Support integration and configuration of Cisco Unified Customer Voice Portal (CVP), Cisco Finesse, and Cisco Unified Communications Manager. * Perform system monitoring, health checks, and ...

Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan ... Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ...

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan ... Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ...

Customer service and Voice/VoIP support experience is required, knowledge of Cisco Call Manger, Cisco Unity is required. An Associate's degree or equivalent experience. Additional Information Vivek ...

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Cisco Voice information

See Raleigh, NC salary details

$5

$46

$74

How much do cisco voice jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for cisco voice in Raleigh, NC is $46.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $58.41 per hour, depending on experience, location, and employer.

What is the difference between Cisco Voice vs Cisco Collaboration Engineer?

AspectCisco VoiceCisco Collaboration Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and network infrastructureUnified communications and collaboration solutions
Job FocusConfiguring and maintaining VoIP systemsDesigning and implementing collaboration solutions
Industry UsageTelecom providers, large enterprisesEnterprises, IT service providers

While both roles involve Cisco collaboration technologies, Cisco Voice primarily focuses on VoIP systems and telephony infrastructure, whereas Cisco Collaboration Engineer has a broader scope, including designing and deploying comprehensive collaboration solutions. Cisco Voice is more specialized in voice communication systems, while Cisco Collaboration Engineer covers a wider range of collaboration tools and platforms.

What are some typical challenges faced by professionals working in Cisco Voice roles, and how can these be managed?

Professionals in Cisco Voice roles often encounter challenges such as managing complex network configurations, troubleshooting call quality issues, and ensuring seamless integration with other communication platforms. Staying updated with frequent software and hardware updates from Cisco is essential, as is maintaining strong documentation and clear communication with other IT teams. Proactive monitoring and ongoing training can help address issues quickly and keep systems running smoothly, ensuring reliable voice services for end users.

What is a Cisco Voice?

Cisco Voice professionals are specialized IT experts who design, implement, and manage voice communication systems using Cisco technologies. They work with solutions like Cisco Unified Communications Manager (CUCM) to provide VoIP (Voice over IP), video, and collaboration services within organizations. Their responsibilities often include configuring voice networks, troubleshooting issues, and ensuring secure and reliable communication. These professionals may hold certifications such as CCNP Collaboration or specialize in areas like call routing, voicemail, and integration with other communication platforms.

What are the key skills and qualifications needed to thrive as a Cisco Voice engineer, and why are they important?

To thrive as a Cisco Voice Engineer, you need a solid understanding of VoIP technologies, network infrastructure, and telephony protocols, typically supported by a degree in information technology or related fields and certifications like CCNA Voice or CCNP Collaboration. Expertise with Cisco Unified Communications Manager (CUCM), IP phones, and troubleshooting tools is essential. Strong analytical thinking, problem-solving ability, and effective communication skills help professionals manage complex systems and address user concerns efficiently. These skills ensure reliable voice communications, minimize downtime, and maintain seamless business operations.
What are the most commonly searched types of Cisco Voice jobs in Raleigh, NC? The most popular types of Cisco Voice jobs in Raleigh, NC are:
What job categories do people searching Cisco Voice jobs in Raleigh, NC look for? The top searched job categories for Cisco Voice jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Cisco Voice jobs? Cities near Raleigh, NC with the most Cisco Voice job openings:
Infographic showing various Cisco Voice job openings in Raleigh, NC as of August 2026, with employment types broken down into 59% Full Time, and 41% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $97,401 per year, or $46.8 per hour.

Cisco Voice Engineer -NATIONWIDE-

GlobalXperts

Raleigh, NC • On-site

Contractor

Re-posted 21 days ago


Job description

Company Description
GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote monitoring & co-managed support and professional services for advanced Cisco, Microsoft and Data Center solutions. Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless networking, Security) and products from leading equipment manufacturers giving you access to multi-technology support from a single source. Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan, design, implement, operate, and optimize. And, while each phase of the service delivery model is strategically designed to build upon the previous phase, GlobalXperts technical staff has been successfully utilized by our customers for any or all phases.
Job Description
We are looking for a Senior Solution/Voice Engineer (Infrastructure) in Dallas, TX. This is a full time direct hire position with a full benefit package.
Roles and Responsibilities:
• Deployment, Integration & Testing of Cisco UC-Voice Infrastructure
• Delivery/Service Assurance systems, VOIP and UC peripherals
• Work closely with Project managers throughout the implementation process
• Work closely with internal and external stakeholders including vendors
• Participate in key projects of client to provide recommendations and guidance for system migrations, service launches and technology initiative Expertly conceptualize, design and configure CUCM, Unity Connection, IM&P and other UC application's building blocks: Partitions, CSS's, Device Pools, Users, Extension Mobility, MOH, DN/DID,BAT Files, their modification and import, media resource/conferencing, gateway configuration MGCP , H.323 and SIP, Dial-peers, COR, PRI/T1, SRST, ICT/UC Clusters, Route List, Route Groups, Hunt Groups/List, Translation Patterns, TEHO, CTI RP etc.,etc..
• Expert-Level debugging and troubleshooting on Cisco UC infrastructure.
Qualifications
Minimum 5+ years of related IP telephony implementation experience including many of the following:
• Cisco Unified Communications Manager/Call Manager
• Cisco Unity/Unity Connection
• Cisco Contact Center (UCCX)
• Cisco Unified Meeting Place and Webex
• Cisco Unified Presence
• Cisco Unified Mobility
• Cisco Unified Communications Manager Express
• VM/UC on UCS
• Gateway: H323 / SIP / MGCP and PRI/T1
• Video/Telepresence implementation /DMS
• Solid Routing and Switching Skills
Certification:
• Active CCIE Voice (Lab) certification preferred. May be substituted with equivalent experience and/or CCNP Voice
Additional Information
All your information will be kept confidential according to EEO guidelines.