Live Data Server * Support integration and configuration of: * Cisco Unified Customer Voice Portal ... Participate in an on-call rotation for after-hours support. Required Skills & Experience * Strong ...
New
Live Data Server * Support integration and configuration of: * Cisco Unified Customer Voice Portal ... Participate in an on-call rotation for after-hours support. Required Skills & Experience * Strong ...
New
... and Live Data Server. * Support integration and configuration of Cisco Unified Customer Voice ... Participate in on-call rotation for after-hours support. Required Skills and Experience: * Strong ...
Quick apply
... and Live Data Server. * Support integration and configuration of Cisco Unified Customer Voice ... Participate in on-call rotation for after-hours support. Required Skills and Experience: * Strong ...
Senior Voice Engineer -NATIONWIDE-
Raleigh, NC · On-site
$90 - $120/hr
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ...
Senior Voice Engineer -NATIONWIDE-
Raleigh, NC · On-site
$90 - $120/hr
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ...
Senior Voice Engineer -NATIONWIDE-
Raleigh, NC · On-site
$101K - $139K/yr
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ...
Senior Voice Engineer -NATIONWIDE-
Raleigh, NC · On-site
$101K - $139K/yr
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ...
Senior Voice Engineer -NATIONWIDE-
Raleigh, NC · On-site
$101K - $139K/yr
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ...
Senior Voice Engineer -NATIONWIDE-
Raleigh, NC · On-site
$101K - $139K/yr
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ...
Voice Engineer 2
Cary, NC · On-site
The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs ... Cisco Unified Communication Manager vl0.5 and above. - Experience in Cisco Unified Call Manager ...
Voice Engineer 2
Cary, NC · On-site
The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs ... Cisco Unified Communication Manager vl0.5 and above. - Experience in Cisco Unified Call Manager ...
Company Description To us, CoServe means that "we're in it together" with our business partners ... engineering, installing, and maintaining of Cisco networks. Education can be substituted on a one ...
Company Description To us, CoServe means that "we're in it together" with our business partners ... engineering, installing, and maintaining of Cisco networks. Education can be substituted on a one ...
Cisco (CCNP) Engineer
Raleigh, NC · On-site
Company Description To us, CoServe means that "we're in it together" with our business partners ... engineering, installing, and maintaining of Cisco networks. Education can be substituted on a one ...
Cisco (CCNP) Engineer
Raleigh, NC · On-site
Company Description To us, CoServe means that "we're in it together" with our business partners ... engineering, installing, and maintaining of Cisco networks. Education can be substituted on a one ...
We offer an excellent compensation package We are looking for Cisco Network Engineer in Raleigh, NC ... for12+ months contract position. Please refer someone else if you are not available at this time or ...
We offer an excellent compensation package We are looking for Cisco Network Engineer in Raleigh, NC ... for12+ months contract position. Please refer someone else if you are not available at this time or ...
Network Ops Engineer- L3 Location: Durham, NC Duration: Longterm Contract Network Ops Engineer ... Cisco Unified Communication Manager vl0.5 and above. - Experience in Cisco Unified Call Manager ...
Network Ops Engineer- L3 Location: Durham, NC Duration: Longterm Contract Network Ops Engineer ... Cisco Unified Communication Manager vl0.5 and above. - Experience in Cisco Unified Call Manager ...
Sr. Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Role: Sr. Network Engineer Location: Raleigh, NC *Onsite Duration: 24+ Months Client: North ... The resource will have expertise in Cisco ASA firewalls and Palo Alto Panorama and work directly ...
Quick apply
Sr. Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Role: Sr. Network Engineer Location: Raleigh, NC *Onsite Duration: 24+ Months Client: North ... The resource will have expertise in Cisco ASA firewalls and Palo Alto Panorama and work directly ...
Cisco Network Engineer
Durham, NC · Hybrid
$55 - $60/hr
With a turnover of USD 7.4 billion, offices in 49 countries, and over 30,000 employees, we deliver ... Cisco Network Engineer Location: RESEARCH TRIANGLE PARK, NC Bill Rate : $55-60/hr on W2 Duration ...
Cisco Network Engineer
Durham, NC · Hybrid
$55 - $60/hr
With a turnover of USD 7.4 billion, offices in 49 countries, and over 30,000 employees, we deliver ... Cisco Network Engineer Location: RESEARCH TRIANGLE PARK, NC Bill Rate : $55-60/hr on W2 Duration ...
Network Engineer Job Details Establish enterprise data network standards, analyze and resolve ... Advanced knowledge in Cisco Network including: o Cisco switches & routers o Cisco Call Manager o ...
Network Engineer Job Details Establish enterprise data network standards, analyze and resolve ... Advanced knowledge in Cisco Network including: o Cisco switches & routers o Cisco Call Manager o ...
Sr. Service Provider Engineer (CCNP/CCIE) -NATIONWIDE-
Raleigh, NC · On-site
$101K - $138K/yr
Provide engineering assistance in the Service Provider Wireless Carrier space (specializing in Cisco and Non Cisco equipment) * Serve as the SME within Services and Technical aspects of Service ...
Sr. Service Provider Engineer (CCNP/CCIE) -NATIONWIDE-
Raleigh, NC · On-site
$101K - $138K/yr
Provide engineering assistance in the Service Provider Wireless Carrier space (specializing in Cisco and Non Cisco equipment) * Serve as the SME within Services and Technical aspects of Service ...
Senior Network Engineer
$100K - $137K/yr
Senior Network Engineer Job Details Establish enterprise data network standards, analyze and ... Advanced knowledge in Cisco Network including: o Cisco switches & routers o Cisco Call Manager o ...
Senior Network Engineer
$100K - $137K/yr
Senior Network Engineer Job Details Establish enterprise data network standards, analyze and ... Advanced knowledge in Cisco Network including: o Cisco switches & routers o Cisco Call Manager o ...
Sr. Service Provider Engineer (CCNP/CCIE) -NATIONWIDE-
Raleigh, NC · On-site
$101K - $138K/yr
Provide engineering assistance in the Service Provider Wireless Carrier space (specializing in Cisco and Non Cisco equipment) * Serve as the SME within Services and Technical aspects of Service ...
Sr. Service Provider Engineer (CCNP/CCIE) -NATIONWIDE-
Raleigh, NC · On-site
$101K - $138K/yr
Provide engineering assistance in the Service Provider Wireless Carrier space (specializing in Cisco and Non Cisco equipment) * Serve as the SME within Services and Technical aspects of Service ...
Security Research Engineering Technical Leader
Raleigh, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... experience in a SOC, SRE, or incident response role. * 4+ years of Windows administration ... Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team ...
Security Research Engineering Technical Leader
Raleigh, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... experience in a SOC, SRE, or incident response role. * 4+ years of Windows administration ... Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team ...
We are looking for a Senior Solution/Voice Engineer (Infrastructure) in Dallas, TX. This is a ... Deployment, Integration & Testing of Cisco UC-Voice Infrastructure Delivery/Service Assurance ...
We are looking for a Senior Solution/Voice Engineer (Infrastructure) in Dallas, TX. This is a ... Deployment, Integration & Testing of Cisco UC-Voice Infrastructure Delivery/Service Assurance ...
Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan ... We are looking for a Senior Solution/Voice Engineer (Infrastructure) in Dallas, TX. This is a ...
Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan ... We are looking for a Senior Solution/Voice Engineer (Infrastructure) in Dallas, TX. This is a ...
Cisco is a leading technology company that focuses on revolutionizing how data and infrastructure connect in the AI era. They are seeking an Associate Solutions Engineer to participate in the Cisco ...
Cisco is a leading technology company that focuses on revolutionizing how data and infrastructure connect in the AI era. They are seeking an Associate Solutions Engineer to participate in the Cisco ...
Live In Cisco Ucce Engineer information
See Raleigh, NC salary details
$5.14 - $11.47
10% of jobs
$11.47 - $17.80
0% of jobs
$17.80 - $24.13
2% of jobs
$24.13 - $30.46
0% of jobs
$30.46 - $36.79
8% of jobs
$38.28 is the 25th percentile. Wages below this are outliers.
$36.79 - $43.12
18% of jobs
The median wage is $46.99 / hr.
$43.12 - $49.45
19% of jobs
$49.45 - $55.78
16% of jobs
$56.94 is the 75th percentile. Wages above this are outliers.
$55.78 - $62.11
11% of jobs
$62.11 - $68.45
8% of jobs
$68.45 - $74.78
7% of jobs
$5
$46
$74
How much do live in cisco ucce engineer jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for live in cisco ucce engineer in Raleigh, NC is $46.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $58.41 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Cisco Ucce Engineer jobs in Raleigh, NC?
The most popular types of Cisco Ucce Engineer jobs in Raleigh, NC are:
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For Live In Cisco Ucce Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
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The top searched job categories for Live In Cisco Ucce Engineer jobs in Raleigh, NC are:
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UCCE Tier 2 Engineer -- RTP, Raleigh, NC, Richardson, TX; San Jose, CA
Raleigh, NC • On-site
Other
Posted yesterday
New
Job description
Hi
Greetings from Smart Folks…!!!
My name is Kumar we have a job opportunity for you as UCCE Tier 2 Engineer one of our client based at RTP, Raleigh, NC, Richardson, TX; San Jose, CA find the Job description below, if you are available and interested, please send us your word copy of your resume with following detail to Or please call me on to discuss more about this position.
Job Title: UCCE Tier 2 Engineer
Location: RTP, Raleigh, NC, Richardson, TX; San Jose, CA
Duration: 06 – 12 Months
Start Date: ASAP
Job Details:
We are seeking an experienced UCCE Tier 2 Engineer responsible for advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise (UCCE) solutions.
The role will involve working with complex contact center environments, including multi-site deployments and integrations with Cisco Unified Communications Manager (CUCM), Cisco Finesse, Cisco Unified Customer Voice Portal (CVP), and other contact center components.
Key Responsibilities- Provide Tier 2 technical support for Cisco Unified Contact Center Enterprise (UCCE) environments.
- Troubleshoot and resolve complex issues related to:
- Call routing
- Agent and supervisor desktops
- CTI integrations
- Multi-channel contact center features including voice, chat, and email.
- Manage and maintain core UCCE components, including:
- Call Router
- Logger
- Peripheral Gateway (PG)
- Administration & Data Servers
- Live Data Server
- Support integration and configuration of:
- Cisco Unified Customer Voice Portal (CVP)
- Cisco Finesse
- Cisco Unified Communications Manager (CUCM)
- Perform system monitoring, health checks, and performance tuning to ensure high availability and fault tolerance.
- Collaborate with Tier 1 support, network teams, and application teams to resolve escalated technical issues.
- Assist with UCCE deployments, upgrades, and patching activities.
- Utilize diagnostic tools and system logs, including CVP logs, router logs, and call-flow tools, for troubleshooting and root-cause analysis.
- Document technical procedures, system configurations, and troubleshooting steps.
- Participate in an on-call rotation for after-hours support.
- Strong knowledge of Cisco Unified Contact Center Enterprise (UCCE) architecture and components.
- Experience supporting multi-site and multi-cluster UCCE deployments.
- Strong troubleshooting experience with:
- Call flows
- Routing scripts
- CTI integrations
- Hands-on experience with Cisco Unified Communications Manager (CUCM) and Cisco Finesse.
- Understanding of contact center protocols and technologies, including:
- SIP
- VXML
- JTAPI
- Experience with diagnostic and monitoring tools such as:
- Wireshark
- CVP Call Flow Tool
- Log analysis tools
- Ability to work in a fast-paced environment and effectively handle escalated technical issues.
- Strong communication and collaboration skills for working with cross-functional teams and customers.
- Cisco certifications related to Contact Center technologies, such as CCNP Collaboration.
- Experience with:
- Cisco UCCE
- Cisco Packaged Contact Center Enterprise (PCCE)
- Hosted Collaboration Solution for Contact Center (HCS-CC)
- Knowledge of contact center reporting tools such as Cisco Unified Intelligence Center (CUIC).
About Smart Folks
Sourced by ZipRecruiter
Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
McKinney, TX, US
Year founded
2011