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Senior Voice Engineer Jobs in Raleigh, NC (NOW HIRING)

Procom Consultants Group

Sr. Voice Engineer

Durham, NC · On-site

Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory Skills * Develops and maintains appropriate vendor and internal/external customer relationships * Provide 1st, and 2nd ...

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory Skills * Develops and maintains appropriate vendor and internal/external customer relationships * Provide 1st, and 2nd ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya Communications Manager 5.2.1, or higher. Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$90 - $120/hr

GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco ... Analyze the existing voice and data networks and recommend solutions based on requirements * Set up ...

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All JobsVoice Engineer JobsSenior Voice Engineer JobsSenior Voice Engineer Jobs in Raleigh, NC

Senior Voice Engineer information

See Raleigh, NC salary details

$51.1K

$108.7K

$157.6K

How much do senior voice engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior voice engineer in Raleigh, NC is $108,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,700.00 and $123,200.00 per year, depending on experience, location, and employer.

What is a senior voice engineer?

Senior Voice Engineers are experienced IT professionals who design, implement, and manage voice communication systems within organizations. They are responsible for maintaining VoIP (Voice over Internet Protocol) networks, troubleshooting issues, and ensuring high-quality voice transmission. These engineers often lead projects to upgrade or expand telephony infrastructure, integrate voice systems with other technologies, and provide technical expertise on security and compliance. They typically work closely with network teams and may also mentor junior staff. Their role is crucial for organizations relying on reliable and scalable voice communications.

How does a senior voice engineer typically collaborate with other IT teams to ensure seamless voice network operations?

A Senior Voice Engineer frequently works closely with network engineers, security teams, and IT support staff to design, implement, and maintain reliable voice infrastructures. Collaboration often involves troubleshooting complex issues, coordinating on network upgrades, and ensuring that voice solutions integrate smoothly with other enterprise systems. Regular meetings and cross-functional project work are common, allowing the Senior Voice Engineer to provide expert input on voice technologies and help align voice services with wider organizational IT objectives.

What are the key skills and qualifications needed to thrive as a senior voice engineer, and why are they important?

To thrive as a Senior Voice Engineer, you need in-depth knowledge of VoIP technologies, telephony systems, network protocols, and typically a bachelor's degree in a related field. Familiarity with platforms like Cisco Call Manager, Avaya, SIP, QoS, and certifications such as CCNP Collaboration are highly valued. Strong analytical thinking, troubleshooting abilities, and effective communication are essential soft skills for this role. These competencies ensure the reliable design, implementation, and maintenance of complex voice infrastructures critical to business communications.

What is the difference between Senior Voice Engineer vs Voice Engineer?

AspectSenior Voice EngineerVoice Engineer
Required CredentialsBachelor's in CS or Telecom, certifications like CCNP VoiceSimilar certifications, often less experience required
Work EnvironmentDesigning, implementing, and troubleshooting VoIP systems in enterprise settingsSupporting and maintaining VoIP systems, often in smaller teams
Employer & Industry UsageTelecom providers, large corporations, IT service providersSmall to medium businesses, IT support firms

The main difference between a Senior Voice Engineer and a Voice Engineer lies in experience and responsibility. Senior Voice Engineers typically handle complex system design and troubleshooting, while Voice Engineers focus on support and maintenance. Both roles require similar certifications and work in related environments, but the senior position involves more strategic planning and leadership.

What cities near Raleigh, NC are hiring for Senior Voice Engineer jobs?

Cities near Raleigh, NC with the most Senior Voice Engineer job openings:

Senior Voice Engineer jobs near you
Infographic showing various Senior Voice Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $123,017 per year, or $59.1 per hour.

Sr. Voice Engineer

Procom Consultants Group

Durham, NC • On-site

Contractor

Re-posted 11 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.

Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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