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Voice Engineer Jobs in New York (NOW HIRING)

NAVA Software Solutions

Voice Engineer

Manhattan, NY · On-site

Voice Engineer Location: New York, NY (Hybrid - 2-3 days/week onsite) Duration: 12 months Skills: IPC, voice communication, Hoot, Holler, VoIP Required: * Minimum of 5 years of experience in IPC ...

IPsoft

Cisco UC Automation Engineer

New York, NY · On-site

... of Cisco Voice Gateways, SIP/H.323/MGCP & ISDN PRI troubleshooting Cisco Unified Presence ... 7 Programmer or equivalent) Qualified candidate must have 3 years experience with Cisco IP ...

Apple Bank

Voice Network Engineer, AVP

Scarsdale, NY · Hybrid

The Voice Network Engineer contributes to the building of Apple Bank's technical infrastructure for digital transformation purposes by working on complex projects that involve planning, designing ...

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How much do voice engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for voice engineer in New York is $52.70, according to ZipRecruiter salary data. Most workers in this role earn between $42.88 and $65.77 per hour, depending on experience, location, and employer.

What is a voice engineer?

A voice engineer manages the telecommunication systems for a company or other organization. As a voice engineer, you may work heavily with voice over internet protocols (VoIP). In these positions, your title may change to VoIP engineer. Your responsibilities center on quality control with the implementation of new hardware or systems and troubleshooting any issues that arise. Your daily duties typically include installation, customization, maintenance, and repair of telecommunication systems. It’s important to stay abreast of technology trends, especially regarding cybersecurity. Some positions are customer-facing, which require excellent verbal communication skills. This is especially true if you work for a third party IT company. Critical thinking is also essential for creating solutions.

What is a voice engineer?

A Voice Engineer is an IT professional who designs, implements, and manages voice communication systems, such as VoIP (Voice over Internet Protocol) and traditional telephony networks. They are responsible for ensuring the reliability, security, and quality of voice communication services within an organization. Their duties often include configuring call routing, troubleshooting voice issues, and maintaining related hardware and software. Voice Engineers work closely with network engineers and support teams to provide seamless voice communication solutions.

How does a voice engineer typically collaborate with other IT teams to ensure seamless communication systems?

Voice Engineers often work closely with network, security, and support teams to design, implement, and maintain unified communications infrastructure. They frequently coordinate with network engineers to ensure voice traffic is prioritized and troubleshoot quality issues. Collaboration with cybersecurity teams is also essential to safeguard VoIP systems against threats. Regular communication with help desk and end-user support teams helps Voice Engineers address user concerns and improve service reliability.

What are the key skills and qualifications needed to thrive as a voice engineer, and why are they important?

To thrive as a Voice Engineer, you need expertise in telephony systems, VoIP technologies, and network protocols, often supported by a degree in computer science or a related field. Familiarity with tools like Cisco Unified Communications, SIP, QoS, and relevant certifications such as CCNA Collaboration or CCNP Voice is highly valuable. Strong problem-solving skills, attention to detail, and effective communication enable you to address complex technical issues and collaborate with stakeholders. These skills ensure reliable voice infrastructure, minimize downtime, and support seamless business communications.

What is the difference between Voice Engineer vs VoIP Engineer?

AspectVoice EngineerVoIP Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networksInternet Protocol networks, enterprise systems
Industry UsageTelecom providers, large corporationsIT firms, service providers
Job FocusDesigning and maintaining voice communication systemsImplementing and managing VoIP solutions

Voice Engineers and VoIP Engineers often share certifications and work environments, focusing on voice communication systems. While Voice Engineers may concentrate more on traditional telephony and hardware, VoIP Engineers specialize in internet-based voice solutions. Both roles are essential in modern communication infrastructure, with overlapping skills but different primary focuses.

Are voice engineers in demand?

Voice engineers are in demand due to the growth of VoIP, unified communications, and cloud-based voice solutions. They typically require skills in networking, telephony systems, and certifications such as CCNA or CCNP, making their expertise valuable in many organizations seeking reliable voice infrastructure.
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Voice Engineer jobs near you
Infographic showing various Voice Engineer job openings in New York as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $109,620 per year, or $52.7 per hour.

Voice Engineer

NAVA Software Solutions

Manhattan, NY • On-site

Full-time

Re-posted 23 days ago

Job description

NAVA Software is looking for a Voice Engineer
Details:
Voice Engineer
Location: New York, NY (Hybrid - 2-3 days/week onsite)
Duration: 12 months
Skills: IPC, voice communication, Hoot, Holler, VoIP
Required:
  • Minimum of 5 years of experience in IPC engineering and voice communication systems.
  • Proficiency in managing carrier services, Hoot and Holler systems, and voice recording technologies.
  • Strong understanding of VoIP protocols, SIP, RTP, and related technologies.
  • Experience with product life cycle management, patching processes, and version control systems.
  • Excellent problem-solving skills and the ability to troubleshoot complex voice communication issues.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

Responsibilities:
  • Develop and deploy voice communication systems, including VoIP, PBX, and other telephony solutions, ensuring seamless integration with existing infrastructure.
  • Monitor and maintain voice systems to ensure optimal performance, reliability, and security.
  • Utilize IPC engineering experience to manage and optimize voice communication platforms.
  • Oversee relationships with carriers, manage Hoot and Holler services, and ensure efficient voice recording solutions.
  • Coordinate the development, deployment, and decommissioning of voice-related products, ensuring timely updates and adherence to version control protocols.
  • Implement and manage patching schedules, maintain version control, and ensure compliance with industry standards and regulations.
  • Work closely with IT, network, and security teams to align voice systems with organizational goals and security policies.
  • Maintain comprehensive documentation of configurations, processes, and procedures related to voice systems.

Desired:
Relevant certifications (e.g., CCNP, CCVP).
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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