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Virtual Call Center Jobs (NOW HIRING)

Hendall

Call Center Specialist

El Paso, TX · On-site

$18/hr

Prior call center experience, especially in behavioral health or child/family services ... Remote/virtual work is prohibited. * As part of a 24x7x365 essential operation, this position may ...

Hendall Inc

Call Center Specialist

El Paso, TX · On-site

$18/hr

Prior call center experience, especially in behavioral health or child/family services ... Remote/virtual work is prohibited. * As part of a 24x7x365 essential operation, this position may ...

Hendall Inc

Call Center Specialist

El Paso, TX · On-site

$18/hr

Prior call center experience, especially in behavioral health or child/family services ... Remote/virtual work is prohibited. * As part of a 24x7x365 essential operation, this position may ...

AbsoluteCare

Call Center Support Specialist - 2974

Baltimore, MD · On-site +1

$16.75 - $20.75/hr

... virtual administrative execution (the "back-office that talks to members"). This role serves as an ... The Call Center Support Specialist acts as a primary point of contact for members, providers, and ...

Ruby Receptionists

Call Center Agent

Chesapeake, VA · On-site

$19 - $21/hr

Part-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely ... As a Virtual receptionist, you will help create positive first impressions and meaningful ...

AbsoluteCare

Call Center Supervisor - 2976

Baltimore, MD · On-site +1

Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center ... This role is accountable for front-line call handling and virtual administrative execution (the ...

OncoHealth

Call Center Supervisor

Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types. About the Role The Call Center ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

... virtual, in person and phone meetings between business owners and sales team members • Outbound cold calling approximately 200 numbers daily in the call center from the call list • Other duties ...

Northgate Resorts

Call Center Agent

Oxford, MS · On-site

$13.50 - $14/hr

The Call Center Agent is responsible for providing outstanding service over the phone and email ... virtual terminal * Manages and resolves customer complaints, as well as prioritize and escalate ...

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How much do virtual call center jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtual call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What Are Virtual Call Center Jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs
What cities are hiring for Virtual Call Center jobs? Cities with the most Virtual Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Virtual Call Center jobs? States with the most job openings for Virtual Call Center jobs include:
What job categories do people searching Virtual Call Center jobs look for? The top searched job categories for Virtual Call Center jobs are:
Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,250 per year, or $14.1 per hour.
Corpay Virtual Career Fair-Now Hiring Call-Center Specialists

Corpay Virtual Career Fair-Now Hiring Call-Center Specialists

corpay

Lexington, KY

$13.50 - $15/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Corpay rating

7.5

Company rating: 7.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

13th of 20 rated payment service providers

Job description

CORPAY Virtual Career Fair

Now Hiring: Call Center Specialists

What We Need

Corpay is hosting an Invite Only Virtual Career Fair on July 14, and July 15, 2026 from 9 am EST to 4:00 pm EST. This exclusive event is designed for high-performing professionals seeking exciting new career opportunities. Selected attendees will have the opportunity to connect directly with hiring leaders, recruiters, and industry professionals to learn more about joining our team.

We are hiring for multiple Customer Service & Call Center Opportunities at our onsite Lexington, KY location. These roles support our customers through a variety of customer service, reservation coordination, travel support, and account service functions. Depending on the position, responsibilities may include assisting customers by phone and email, coordinating hotel reservations, researching solutions, resolving inquiries, updating account information, and navigating multiple computer systems in a fast-paced environment. We're seeking customer-focused professionals with strong communication, problem-solving, multitasking, and computer skills who are passionate about delivering exceptional customer experience.

Customer Service & Call Center Opportunities

  • Corpay is hiring for a variety of Customer Service & Call Center Opportunities at our Lexington, KY office. Our teams support customers through reservation coordination, travel support, account management, client service, and operational support. If you enjoy solving problems, helping customers, and working in a fast-paced environment, we'd love to meet you.

Compensation:

Hourly pay based on the position and experience starting at $13.50-$15.00 an hour.

What You Can Expect

  • Depending on the position, responsibilities may include:Providing exceptional customer service through inbound and outbound phone calls and email communication
  • Assisting customers with reservations, travel support, account inquiries, and service requestsResearching information and resolving customer issues efficiently and professionally
  • Accurately entering and updating customer information across multiple systems
  • Coordinating with internal teams to resolve complex inquiries and ensure a seamless customer experience
  • Prioritizing multiple tasks while maintaining accuracy and attention to detail
  • Participating in team meetings, ongoing training, and continuous process improvement initiatives

Qualifications & Skills

  • High school diploma or equivalent
  • Previous customer service, call center, hospitality, administrative, or client support experience preferred
  • Strong verbal and written communication skills
  • Excellent problem-solving and critical-thinking abilities
  • Comfortable navigating multiple computer systems and learning new technology
  • Strong organizational skills with the ability to multitask in a fast-paced environment
  • A collaborative mindset and commitment to delivering an outstanding customer experience
  • Join us at Corpay’s virtual career fair and take the next step toward a rewarding career in financial processing! We are committed to fostering an inclusive environment where your skills can thrive. All positions are paid roles designed to support your professional growth in the exciting world of corporate payments. 

Benefits & Perks

  • Medical, Dental, and Vision benefits beginning the first month after hire
  • 401(k) with automatic enrollment (subject to eligibility)
  • Generous paid time off, including holidays, vacation, sick, personal, and volunteer time
  • Employee discounts with major providers
  • Company-sponsored wellness initiatives and virtual fitness classes
  • Career growth opportunities within Corpay

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