CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
CA$850/wk
Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No experience needed, including no previous call centre agent background.
New
Virtual Call Center information
See Ontario salary details
$7.45 - $10.82
15% of jobs
$12.06 is the 25th percentile. Wages below this are outliers.
$10.82 - $14.18
28% of jobs
The median wage is $15.21 / hr.
$14.18 - $17.55
24% of jobs
$19.47 is the 75th percentile. Wages above this are outliers.
$17.55 - $20.91
15% of jobs
$20.91 - $24.28
3% of jobs
$24.28 - $27.64
3% of jobs
$27.64 - $31.01
2% of jobs
$31.01 - $34.38
2% of jobs
$34.38 - $37.74
2% of jobs
$37.74 - $41.11
3% of jobs
$41.11 - $44.47
3% of jobs
$7
$19
$44
How much do virtual call center jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for virtual call center in Ontario is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $20.19 per hour, depending on experience, location, and employer.
What is a virtual call center?
A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.
What are virtual call center jobs?
Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.
What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?
To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.
What are some common challenges faced by employees in a virtual call center, and how can they be managed?
One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
What is the difference between Virtual Call Center vs Customer Service Representative?
| Aspect | Virtual Call Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes training certifications | High school diploma or equivalent; customer service training often provided |
| Work Environment | Remote, home-based or virtual office setting | Typically office-based or remote, depending on employer |
| Industry Usage | Common in call centers, customer support, sales | Customer support, sales, technical support roles |
| Job Functions | Handling inbound/outbound calls, support, sales | Assisting customers, resolving issues, providing product info |
The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.
How do I start my own virtual call center?
To start a virtual call center, you need to develop a business plan, acquire necessary technology such as call center software and reliable internet, and hire or train agents. Ensuring compliance with relevant regulations and establishing clear processes are also essential for effective operation.
More about Virtual Call Center jobs
What are the most commonly searched types of Call Center jobs in Ontario?
The most popular types of Call Center jobs in Ontario are:
What are popular job titles related to Virtual Call Center jobs in Ontario?
For Virtual Call Center jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center jobs in Ontario look for?
The top searched job categories for Virtual Call Center jobs in Ontario are:
- Part Time Rbc Bank Call Centre
- Work From Home Walmart Call Center
- Afternoon Background Friendly Call Center
- Entry Level Medical Insurance Call Center
- Work From Home Virtual Call Center
- Spanish Speaking Call Center
- International Call Center Agent
- Executive Call Center Manager
- Automotive Call Center
- Overnight Ibex Global Call Center
What cities in Ontario are hiring for Virtual Call Center jobs?
Cities in Ontario with the most Virtual Call Center job openings:
CA$850/wk
Full-time, Temporary
Posted 2 days ago
New
Job description
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.
Role Overview:We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.
This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.
Requirements:- Access to a smartphone, tablet, or computer with a functional camera
- Reliable internet connection
- Ability to read instructions carefully and provide honest, detailed feedback
- An active email address to receive study invitations and participation details
- Take part only in studies that match your interests and schedule
- Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities
- No experience needed, including no previous call centre agent background. Just a willingness to share your opinions
- Some studies may include early access to new products or services before launch
- Many studies offer compensation, which varies by study type and duration
- Up to $850 per week (amount varies based on the selected focus group or research assignment)
If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time remote roles, we invite you to submit your interest online today.
Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.
About AFG
Sourced by ZipRecruiter