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Remote Call Center Jobs in Ontario (NOW HIRING)

Inspire Direct Marketing

Call Center Agent

Toronto, ON · On-site +1

$20 - $24/hr

Call Center Agent Quit your day job, come help us save the world! $20.00-$24.00/hour + Benefits. If you are a mature sales or call center agent, come join our team of professional fundraisers to ...

Desjardins Group

IT Support, Technician

Burlington, ON · Remote

  • Medical

  • Retirement

  • PTO

Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Managemen ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table

Desjardins Group

IT Support, Technician

Mississauga, ON · Remote

  • Medical

  • Retirement

  • PTO

Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Managemen ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table

Desjardins Group

IT Support, Technician

Aurora, ON · Remote

  • Medical

  • Retirement

  • PTO

Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Managemen ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table

Desjardins Group

IT Support, Technician

Ottawa, ON · Remote

  • Medical

  • Retirement

  • PTO

Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Managemen ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table

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Remote Call Center information

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How much do remote call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote call center in Ontario is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Ontario?

The most popular types of Call Center jobs in Ontario are:

What are popular job titles related to Remote Call Center jobs in Ontario?

For Remote Call Center jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in Ontario look for?

The top searched job categories for Remote Call Center jobs in Ontario are:

What cities in Ontario are hiring for Remote Call Center jobs?

Cities in Ontario with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Ontario as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,702 per year, or $16.2 per hour.

Call Center Scheduling Representative (Remote Contract)

Amplifon

Mississauga, ON • Remote

CA$20 - CA$21/hr

Full-time

Posted yesterday

New

Job description

We are seeking a Contract Call Centre Scheduling Representative who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will be the first point of contact for clients, supporting clinic functionality by managing inbound and outbound calls to schedule appointments and assist with inquiries. This role reports directly to the National Call Centre Supervisor and plays a key part in delivering exceptional customer experiences.

Contract Role: This is a 6month remote position with the potential to convert to a fulltime role based on business needs. While fully remote, the ideal candidate will be based in Alberta or Ontario, in close proximity to an Amplifon clinic to support collaboration with team members located in the region. 
Additional contract details include:

  • Compensation: $20-$21 per hour (eligible for monthly incentive plan)
  • Work Model: Remote based in Alberta or Ontario
  • Schedule: Regular full-time hours (Mon-Fri)
  • Career Development: Access to Ampli-Academy, team training, and additional specialized training.
  • Benefits: This contract role does not currently offer benefits

Key Responsibilities:

  • Assist clients in selecting conveniently located Amplifon clinics and booking hearing tests or product maintenance.
  • Manage inbound and outbound calls, emails, and other marketing-driven contacts.
  • Follow pre-defined scripts in English while addressing consumer inquiries.
  • Support marketing initiatives such as open houses, seminars, and campaigns.
  • Maintain accurate client records and foster strong relationships with internal and external stakeholders.
  • Provide additional support as needed, including reception, administrative tasks, and basic invoicing.

Must-Have Qualifications:

  • High school diploma or post-secondary studies.
  • Minimum 1 year of call center experience in inbound/outbound or electronic correspondence environments.
  • Experience in sales, marketing, or healthcare is an asset.
  • Intermediate proficiency in Microsoft Office Suite.
  • Excellent verbal and written communication skills in English. 

Preferred Qualifications:

  • Strong interpersonal skills for effective collaboration with clients and colleagues.
  • Problem-solving and organizational abilities.
  • Proactive approach and ability to maintain professionalism.
  • Fluency in a second language (French) is considered an asset.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we've developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND1

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