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Remote Call Center Jobs in Barrie, ON (NOW HIRING)

Desjardins Group

IT Support, Technician

Aurora, ON · Remote

Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Managemen ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table

Aspire Lifestyles

Be Seen First

Remote Customer Service Representative

Barrie, ON · Remote

CA$20 - CA$22/hr

Remote Customer Service Representative Location: Remote - Ontario, Canada Start Date: September ... · Call center or high-volume service experience preferred · Hospitality, travel, or loyalty ...

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See Barrie, ON salary details

$9

$16

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How much do remote call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote call center in Barrie, ON is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.16 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Barrie, ON?

The most popular types of Call Center jobs in Barrie, ON are:

What are popular job titles related to Remote Call Center jobs in Barrie, ON?

For Remote Call Center jobs in Barrie, ON, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in Barrie, ON look for?

The top searched job categories for Remote Call Center jobs in Barrie, ON are:

What cities near Barrie, ON are hiring for Remote Call Center jobs?

Cities near Barrie, ON with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Barrie, ON as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,940 per year, or $16.3 per hour.

IT Support, Technician

Desjardins Group

Aurora, ON • Remote

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Temporary position for 12 months.


The role of IT support technician provides user support and assistance for IT system applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management. You help keep IT equipment up and running, particularly through server administration. Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Management and Workforce Management (WFM) scheduling. You serve as technical team collaborator and provide discipline-specific support for your unit's activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

  • Engage in a call centre team environment to provide front-line technical support for service requests and technology incidents reported by users

  • Support calls, chats and web ticket contact types from users

  • Resolve requests and incidents or process service requests according to established standards and escalate to specialized solution areas as required

  • Provide users and internal partners with a high level of customer service

  • Contribute to collaborative solutions and support our culture

  • Foster process improvement and our evolution of IT

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#ON06 #LI-Remote

What you bring to the table

  • College diploma in a related field

  • A minimum of two years of IT experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Call centre/help desk experience

  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients

  • Available to work for position supports Call Centre Hours - Monday - Friday: 6:30 a.m. - 8:00 p.m. EST, and Saturday 8:00 a.m. - 5:00 p.m. EST (Rotational shifts). Coverage for some Statutory Holidays may be required to service business areas

Action oriented, Customer Focus, Decision quality, Situational adaptability, Tech savvy


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Information technology (FG)

Unposting Date

2026-08-14

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