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Amazon Call Center Jobs in Ontario (NOW HIRING)

Inspire Direct Marketing

Call Center Agent

Toronto, ON · On-site +1

$20 - $24/hr

Call Center Agent Quit your day job, come help us save the world! $20.00-$24.00/hour + Benefits. If you are a mature sales or call center agent, come join our team of professional fundraisers to ...

The RPM Groups

Be Seen First

Call Center Sales Representative

Mississauga, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

The RPM Groups

Be Seen First

Call Center Sales Representative

Ottawa, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

Workwolf

Call Center Sales Specialist

Toronto, ON · On-site

CA$19.23/hr

Call Center Sales Specialist Full-time | In-Office | Toronto, ON, Canada About the Role We're looking for highly talented, competitive sales professionals to join an outbound tele-fundraising team.

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All JobsAmazon Call Center JobsAmazon Call Center Jobs in Ontario

Amazon Call Center information

See Ontario salary details

$9

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How much do amazon call center jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for amazon call center in Ontario is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.51 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Ontario?

For Amazon Call Center jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Ontario look for?

The top searched job categories for Amazon Call Center jobs in Ontario are:

What cities in Ontario are hiring for Amazon Call Center jobs?

Cities in Ontario with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,509 per year, or $18 per hour.

Call Centre Supervisor

VentureTech Solutions

North York, ON • On-site

Full-time

PTO

Posted 18 days ago

Job description

​
In-office role | Schedule varies | Includes two Saturdays per month — If you thrive on leading with empathy, coaching high-performing teams, and helping Canadians move forward financially, you’ll feel right at home here.
Why Consolidated Credit Counselling Services of Canada? We’ve helped over half a million Canadians find relief from credit card debt through practical, judgment-free guidance. Our work changes lives—and we take just as much pride in how we treat our people as we do in the results we deliver for clients.
Now Hiring: Call Centre Supervisor As our Call Centre Supervisor, you’ll lead the day-to-day coaching, training, and quality assurance that help our Credit Counsellors deliver an outstanding client experience. You’ll mentor a team doing meaningful work, collaborate across departments, and contribute to special projects that improve how we serve Canadians.
What you’ll love about working here
  • A great corporate citizen: Be part of an organization focused on helping Canadians build a healthier financial future.
  • A team that shows up for each other: We invest in connection through team-building activities and events that strengthen collaboration and culture.
  • Personal development that matters: Grow your leadership skills through coaching, mentoring, and opportunities to take on special projects and stretch assignments—supported by industry-leading technology and analytics that help you learn, measure progress, and improve.
  • A performance-oriented, respected team: Join a high-accountability culture where great work is recognized, goals are clear, and results—for clients and for each other—matter.
  • Meaningful, people-first work: Lead with empathy and help a team support clients who may be navigating stress and uncertainty.
  • Competitive benefits & vacation: We offer a competitive benefits and vacation package to support your wellbeing and time off.
What you’ll do (key responsibilities)
  • Coach, train, and mentor Credit Counsellors to deliver a consistent, high-quality client experience.
  • Support counselling interactions by phone, online, and in person as needed, modelling best practices and empathy.
  • Lead quality assurance for the counselling function—monitoring, feedback, and continuous improvement.
  • Oversee day-to-day call centre operations, including shift scheduling, performance monitoring, and providing coaching and support to team members.
  • Prepare and share reports on team performance, customer feedback, and operational challenges for leadership review.
  • Manage details, multiple priorities, and deadlines in a fast-paced call centre environment.
  • Step in to perform Credit Counselling duties when needed, including client counselling.
  • Support people-leadership activities, including hiring and onboarding, to build a strong counselling team.
  • Build a positive, accountable team culture—strengthening engagement and morale.
  • Partner effectively with other departments to resolve issues and improve client outcomes.
  • Contribute to special projects and other duties as assigned.
What you bring (minimum requirements)
  • Bachelor’s degree.
  • Certified credit counselling exam completed, or ability to pass within 12 months of employment.
  • People-leadership/management experience; hands-on supervision in a credit counselling environment is an asset.
  • Background in credit, collections, or financial planning preferred.
  • A five-year history is acceptable.
  • Strong communication and relationship-building skills (verbal and written).
  • Ability to empathize and support people who may be in distress.
  • Ability to work independently while meeting deadlines.
  • Strong attention to detail, with the ability to multitask and prioritize daily work.
  • CFC/AFCC designation to be obtained and maintained within twelve months of hire (company supported).
  • Experience in a call centre environment (preferably Financial Services, Mortgages, or Collections).
Keywords: Call Centre Supervisor, Sales, Financial Services, Sales, Mortgages, Collections, Inside Sales, Coaching, Quality Assurance, Sales, collections, Debt collections, sales, Collections 
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text, and pre-recorded messaging for convenience via telephone or mobile device (including SMS and MMS—charges may apply depending on your carrier, not by us; messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state, or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Consolidated Credit Solutions of Canada.
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