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Call Center Representative

Canton, OH · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

Call Center Representative Canton, OH | Temp-to-Hire | $15.00/Hour 1:00 PM - 9:00 PM | Monday ... Answer a high volume of incoming calls in a professional and friendly manner * Serve as an ...

New

American 1 Credit Union

Call Center Representative

Jackson, MI · On-site

$19.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Representative Do you have Call Center experience? Are you enthusiastic, goal driven ... Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary ...

American 1 Credit Union

Call Center Representative

Jackson, MI · On-site

$19.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and ... Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary ...

American 1 Credit Union

Call Center Representative

$19.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and ... Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary ...

Familia Dental

Call Center Scheduler-Incoming

Schaumburg, IL · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team. *Looking to get your foot in the door in the medical ...

Global Channel Management

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Accurately respond to incoming calls received by the call center. Accurately document all interactions with consumers. Properly forward calls to Call Center Leadership or other CT agencies per ...

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Representative - Hickory Recovery Network Department: Admissions Direct Report To ... Review of incoming documentation to determine appropriate Level of Care * Assist with training and ...

Familia Dental

Call Center Scheduler-Incoming

Schaumburg, IL

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team. *Looking to get your foot in the door in the medical/health field? Are ...

Familia Dental

Call Center Scheduler-Incoming

Schaumburg, IL · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team. *Looking to get your foot in the door in the medical ...

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call ... Manage a high volume of incoming patient calls with professionalism and empathy Respond to patient ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Key Responsibilities: - Respond to incoming calls and emails from customers in a professional and ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

Data entry Windows 10 PC 24 mbps upload, 24 mbps download Ethernet connected Must have USB headset that is Avaya compatible for incoming customer interactions. Call center duties: Document calls

Huntsville Hospital

Call Center Specialist

Athens, AL · On-site

$14.25 - $17.75/hr

The Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Ability to communicate professionally, both oral and written for clear, legible ...

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Incoming Call Center information

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How much do incoming call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for incoming call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How do you get an incoming call center job with no experience?

To get an incoming call center job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills on your resume. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so applying to companies that offer training programs can improve your chances. Demonstrating a positive attitude and willingness to learn can also help you stand out to employers.

What are some common challenges faced by employees in an incoming call center role, and how can they be managed effectively?

Employees in incoming call centers often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. These challenges can be managed by developing strong communication and problem-solving skills, utilizing available support from team leads or supervisors, and practicing effective stress management techniques. Many call centers provide regular training and coaching to help employees improve their skills and resilience. Building camaraderie with teammates can also help create a supportive environment to navigate the demands of the role.

What is an incoming call center job?

Incoming call center jobs involve handling phone calls from customers who reach out to a business or organization for assistance, information, or to resolve issues. Employees in these roles are responsible for answering questions, addressing concerns, and providing support in a professional and efficient manner. This job often requires strong communication skills, patience, and the ability to multitask. Incoming call center agents typically use specialized software to document interactions and may work in various industries such as retail, banking, or healthcare.

Which incoming call center pays the most?

In general, call center agents working for companies in the finance, technology, or healthcare sectors tend to earn higher wages. Additionally, specialized roles such as technical support or bilingual agents often receive higher pay compared to standard customer service positions. Salaries can vary based on experience, location, and the complexity of the role.

What is the difference between Incoming Call Center vs Customer Service Representative?

AspectIncoming Call CenterCustomer Service Representative
Primary RoleHandling inbound calls, providing support, resolving issuesAssisting customers via calls, emails, or chats, addressing inquiries
Work EnvironmentCall centers, often in a team settingOffice or remote, varied environments
CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Industry UsageCommon in telecom, retail, techUsed across many sectors including retail, banking, healthcare

The Incoming Call Center primarily focuses on managing inbound calls to resolve customer issues efficiently, often in a team environment. Customer Service Representatives also handle inbound inquiries but may work across multiple channels like email or chat. While both roles require strong communication skills and similar credentials, the call center role emphasizes call handling in a structured environment, whereas customer service reps may have broader customer interaction responsibilities.

What are the key skills and qualifications needed to thrive as an incoming call center representative?

To thrive as an Incoming Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and knowledge bases is often required. Patience, active listening, and emotional resilience are standout soft skills in this role. These skills and qualities are essential for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.
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What cities are hiring for Incoming Call Center jobs?

Cities with the most Incoming Call Center job openings:

What states have the most Incoming Call Center jobs?

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What job categories do people searching Incoming Call Center jobs look for?

The top searched job categories for Incoming Call Center jobs are:

Incoming Call Center jobs near you
Infographic showing various Incoming Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center - Incoming

Hamilton Connection

East Haven, CT • On-site

$18/hr

Other

Re-posted 26 days ago

Job description


Call Center openings in East Haven, CT! Pay starts at $18.00 an hour.
Retail and in-person customer service experience are encouraged to apply. In this role, you will be responsible for handling client calls to schedule appointments.
Responsibilities:
  • Manage incoming customer calls with a positive attitude
  • Track interactions and update client information on client software
  • Skillfully navigate objections to secure appointments
  • Positive attitude while scheduling call center customers
  • Keep a solid handle on products to tell customers
Skills:
  • Active listening and communicating
  • Data entry
  • Familiarity with technology sales concepts and call center practices
  • Build trust with customers
  • Excellent customer service
  • Fluency in English is required; additional language skills are a plus
Details:
  • Call center is $18.00 per hour, weekly
  • 35 - 45 hours per week
  • Monday - Saturday (rotating Saturday's)
  • Part time or full time available
  • Long term position

Additional Information
Please select "Apply Online" to submit your application for this position.
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