ZipRecruiter

Log In

1

Incoming Call Center Jobs (NOW HIRING)

Accurate Staffing

Be Seen First

Inbound Call Center Representative

Canton, OH · On-site

$15 - $16/hr

Call Center Representative Canton, OH | Temp-to-Hire | $15.00/Hour (Weened Shifts pay $16/hr.) 1:00 ... Answer a high volume of incoming calls in a professional and friendly manner * Serve as an ...

American 1 Credit Union

Call Center Specialist

Jackson, MI · On-site

$19.08/hr

We are looking for Contact Center Specialist! · Do you have experience working in a Call Center ... Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary ...

Just Staffing

Call Center

Surprise, AZ · On-site

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Key Responsibilities: - Respond to incoming calls and emails from customers in a professional and ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Answering incoming calls and providing assistance to customers * Handling customer inquiries and ... Call Center Morning position.

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Answering incoming calls and providing assistance to customers * Handling customer inquiries and ... Call Center Morning position.

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Answering incoming calls and providing assistance to customers * Handling customer inquiries and ... Call Center Morning position.

EmergeOrtho

Call Center Specialist

Asheville, NC · On-site

$15.75 - $19.75/hr

Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with ...

EmergeOrtho

Call Center Specialist

Durham, NC · On-site

$15.25 - $19/hr

With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints ...

EmergeOrtho

Call Center Specialist

Hickory, NC · On-site

$15 - $18.75/hr

With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsIncoming Call Center Jobs

Incoming Call Center information

See salary details

$10

$17

$25

How much do incoming call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for incoming call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an incoming call center job?

Incoming call center jobs involve handling phone calls from customers who reach out to a business or organization for assistance, information, or to resolve issues. Employees in these roles are responsible for answering questions, addressing concerns, and providing support in a professional and efficient manner. This job often requires strong communication skills, patience, and the ability to multitask. Incoming call center agents typically use specialized software to document interactions and may work in various industries such as retail, banking, or healthcare.

What are the key skills and qualifications needed to thrive as an incoming call center representative?

To thrive as an Incoming Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and knowledge bases is often required. Patience, active listening, and emotional resilience are standout soft skills in this role. These skills and qualities are essential for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What are some common challenges faced by employees in an incoming call center role, and how can they be managed effectively?

Employees in incoming call centers often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. These challenges can be managed by developing strong communication and problem-solving skills, utilizing available support from team leads or supervisors, and practicing effective stress management techniques. Many call centers provide regular training and coaching to help employees improve their skills and resilience. Building camaraderie with teammates can also help create a supportive environment to navigate the demands of the role.

What is the difference between Incoming Call Center vs Customer Service Representative?

AspectIncoming Call CenterCustomer Service Representative
Primary RoleHandling inbound calls, providing support, resolving issuesAssisting customers via calls, emails, or chats, addressing inquiries
Work EnvironmentCall centers, often in a team settingOffice or remote, varied environments
CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Industry UsageCommon in telecom, retail, techUsed across many sectors including retail, banking, healthcare

The Incoming Call Center primarily focuses on managing inbound calls to resolve customer issues efficiently, often in a team environment. Customer Service Representatives also handle inbound inquiries but may work across multiple channels like email or chat. While both roles require strong communication skills and similar credentials, the call center role emphasizes call handling in a structured environment, whereas customer service reps may have broader customer interaction responsibilities.

Can I get an incoming call center job with no experience?

Yes, many incoming call center jobs accept applicants with no prior experience, as they often provide on-the-job training. Basic skills such as good communication, patience, and a computer or phone familiarity are typically sufficient to start. Certifications are usually not required for entry-level positions in call centers.
More about Incoming Call Center jobs

What cities are hiring for Incoming Call Center jobs?

Cities with the most Incoming Call Center job openings:

What states have the most Incoming Call Center jobs?

States with the most job openings for Incoming Call Center jobs include:

Incoming Call Center jobs near you
Infographic showing various Incoming Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Inbound Call Center Representative

Accurate Staffing

Canton, OH • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Key responsibilities

  • Answer a high volume of incoming calls in a professional and friendly manner

  • Take accurate messages, gather important information, and route calls to the appropriate contacts

  • Enter information accurately into computer systems and follow detailed instructions and client-specific procedures

Job description

NOW HIRING: Call Center Representative

Canton, OH | Temp-to-Hire | $15.00/Hour (Weened Shifts pay $16/hr.)

1:00 PM – 9:00 PM | Monday-Friday + Every Other Weekend

URGENT HIRING – APPLY TODAY!

Are you professional, dependable, and great on the phone? Do you have a clear speaking voice, excellent attention to detail, and strong computer skills?

We're hiring Call Center Representatives NOW for a busy incoming call center in Canton! This is a temp-to-hire opportunity with the potential to become a long-term position for the right candidate.

You will serve as a professional answering service for a variety of businesses, including medical offices, law firms, manufacturers, and other organizations. Every call is important, and accuracy and professionalism are critical.

What You'll Do

  • Answer a high volume of incoming calls in a professional and friendly manner
  • Serve as an extension of clients' businesses and provide excellent customer service
  • Take accurate messages and gather important information
  • Route calls and messages to the appropriate contacts
  • Handle calls for doctors' offices, attorneys, manufacturers, and other businesses
  • Enter information accurately into computer systems
  • Follow detailed instructions and client-specific procedures
  • Maintain professionalism and a positive attitude on every call

⭐ What We're Looking For

The ideal candidate will have:

  • Call center experience preferred
  • A clear, professional speaking voice
  • Must be able to type 25+ words per minute
  • Must be able to pass a hearing test
  • Excellent communication and customer service skills
  • Outstanding attention to detail
  • Strong typing and computer skills
  • Ability to listen carefully and accurately document information
  • Professional and dependable work ethic
  • Ability to multitask in a fast-paced environment
  • Ability to remain calm and courteous with all callers

Schedule & Pay

Starting Pay: $15.00/Hour (Weekend Shifts pay $16/hr.)

1:00 PM – 9:00 PM

Monday-Friday + every other weekend

When you are scheduled to work the weekend, you will receive two days off during that week.

TEMP-TO-HIRE | URGENT NEED

This is an immediate opening, and qualified candidates are encouraged to apply today!

If you're an experienced call center professional—or have strong phone, customer service, and computer skills—and you're looking for a stable opportunity with potential for permanent employment, we want to hear from you.

Apply today – we're looking to interview qualified candidates immediately!

Company Description

About Accurate Staffing:
Company Overview
Accurate Staffing is committed to excellence through service. With over 50 combined years of experience, Accurate Staffing serves the needs of business and industry through its network of branch operations. The company has been successful in providing staffing solutions to America's leading companies because of its team of dedicated employees, human resource expertise, training, and its operating philosophy of providing a single-source staffing company with The Client Organizational Profile.

Personnel Advantage:
The objective of Accurate Staffing is to remain the leader both in perception and fact as a quality, productive organization in all business activities that we pursue. We are continually improving our service so that we consistently offer our customers the greatest return on their investment. Our success is not a matter of chance but a commitment to values that distinguishes us from others.
Accurate Staffing is an Equal Opportunity Employer.