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Incoming Call Center Jobs in Georgia (NOW HIRING)

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Answering incoming calls and providing assistance to customers * Handling customer inquiries and ... Call Center Morning position.

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Answering incoming calls and responding to customer inquiries * Making outbound calls to follow up ... Documenting all interactions in the call center software Qualifications: * High school diploma or ...

MIDTOWN OBGYN

Call Center Representative

Columbus, GA · On-site

$12.75 - $15.75/hr

Duties:** - Handle incoming calls from customers professionally and efficiently. - Provide accurate ... Follow call center scripts and procedures to deliver consistent service. Requirements:

AnswerMTI

Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center AgentCompany: AMTI l Location: Atlanta, GA (In-Office)Pay: $16/hr l Hours ... Handle incoming calls with a warm, helpful attitude.Take accurate messages, transfer calls, and/or ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

... incoming calls and emails promptly and professionallyMake daily outbound calls to schedule patient ... call center experience is a plusStrong interpersonal, communication and organizational ...

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours ... Handle incoming calls with a warm, helpful attitude. * Take accurate messages, transfer calls, and ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

This role manages incoming calls, processes meal requests through room service diet software, and ... Call Center Operations * Answer incoming calls from patients and patient family members requesting ...

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

This role manages incoming calls, processes meal requests through room service diet software, and ... Call Center Operations * Answer incoming calls from patients and patient family members requesting ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$7.25 - $14.10/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

MCI Careers

Call Center Representative

Savannah, GA

$12.25 - $15.25/hr

In this role, you'll respond to incoming inquiries, reach out to existing customers to provide ... No prior call center experience required! We welcome candidates from all customer-facing industries ...

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All JobsIncoming Call Center JobsIncoming Call Center Jobs in Georgia

Incoming Call Center information

See Georgia salary details

$9

$15

$21

How much do incoming call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for incoming call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is an incoming call center job?

Incoming call center jobs involve handling phone calls from customers who reach out to a business or organization for assistance, information, or to resolve issues. Employees in these roles are responsible for answering questions, addressing concerns, and providing support in a professional and efficient manner. This job often requires strong communication skills, patience, and the ability to multitask. Incoming call center agents typically use specialized software to document interactions and may work in various industries such as retail, banking, or healthcare.

What are the key skills and qualifications needed to thrive as an incoming call center representative?

To thrive as an Incoming Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and knowledge bases is often required. Patience, active listening, and emotional resilience are standout soft skills in this role. These skills and qualities are essential for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What are some common challenges faced by employees in an incoming call center role, and how can they be managed effectively?

Employees in incoming call centers often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. These challenges can be managed by developing strong communication and problem-solving skills, utilizing available support from team leads or supervisors, and practicing effective stress management techniques. Many call centers provide regular training and coaching to help employees improve their skills and resilience. Building camaraderie with teammates can also help create a supportive environment to navigate the demands of the role.

What is the difference between Incoming Call Center vs Customer Service Representative?

AspectIncoming Call CenterCustomer Service Representative
Primary RoleHandling inbound calls, providing support, resolving issuesAssisting customers via calls, emails, or chats, addressing inquiries
Work EnvironmentCall centers, often in a team settingOffice or remote, varied environments
CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Industry UsageCommon in telecom, retail, techUsed across many sectors including retail, banking, healthcare

The Incoming Call Center primarily focuses on managing inbound calls to resolve customer issues efficiently, often in a team environment. Customer Service Representatives also handle inbound inquiries but may work across multiple channels like email or chat. While both roles require strong communication skills and similar credentials, the call center role emphasizes call handling in a structured environment, whereas customer service reps may have broader customer interaction responsibilities.

Can I get an incoming call center job with no experience?

Yes, many incoming call center jobs accept applicants with no prior experience, as they often provide on-the-job training. Basic skills such as good communication, patience, and a computer or phone familiarity are typically sufficient to start. Certifications are usually not required for entry-level positions in call centers.
Incoming Call Center jobs near you
Infographic showing various Incoming Call Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center Evening

thryvlgbt

Atlanta, GA • On-site

$12.58 - $18.52/hr

Full-time

Re-posted 3 days ago

Job description

Call Center Morning Job DescriptionLocation: Atlanta, GA, 30303Skills Required:
  • Call Center
  • Flexible
  • 24hr Call Center
Job Description:

The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include:

  • Answering incoming calls and providing assistance to customers
  • Handling customer inquiries and resolving issues
  • Entering customer information into the system accurately
  • Following up with customers as needed
  • Providing excellent customer service at all times

If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for the Call Center Morning position.

Apply