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Incoming Call Center Jobs in Georgia (NOW HIRING)

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call ... Manage a high volume of incoming patient calls with professionalism and empathy Respond to patient ...

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Answering incoming calls and providing assistance to customers * Handling customer inquiries and ... Call Center Morning position.

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Answering incoming calls and responding to customer inquiries * Making outbound calls to follow up ... Documenting all interactions in the call center software Qualifications: * High school diploma or ...

Jobs for Humanity

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

Answering incoming calls and responding to customer inquiries * Making outbound calls to follow up ... Documenting all interactions in the call center software Qualifications: * High school diploma or ...

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Answer incoming customer calls and respond to inquiries professionally. * Make outbound calls for ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Key Responsibilities: - Answering a high volume of incoming calls and responding to customer ... in a call center or customer service role preferred - Excellent communication and interpersonal ...

A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

... incoming calls and emails promptly and professionallyMake daily outbound calls to schedule patient ... call center experience is a plusStrong interpersonal, communication and organizational ...

Surgery Partners

Call Center Representative

Newnan, GA · On-site

$14.50 - $18/hr

M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call ...

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Incoming Call Center information

See Georgia salary details

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How much do incoming call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for incoming call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

How do you get an incoming call center job with no experience?

To get an incoming call center job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills on your resume. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so applying to companies that offer training programs can improve your chances. Demonstrating a positive attitude and willingness to learn can also help you stand out to employers.

What are some common challenges faced by employees in an incoming call center role, and how can they be managed effectively?

Employees in incoming call centers often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. These challenges can be managed by developing strong communication and problem-solving skills, utilizing available support from team leads or supervisors, and practicing effective stress management techniques. Many call centers provide regular training and coaching to help employees improve their skills and resilience. Building camaraderie with teammates can also help create a supportive environment to navigate the demands of the role.

What is an incoming call center job?

Incoming call center jobs involve handling phone calls from customers who reach out to a business or organization for assistance, information, or to resolve issues. Employees in these roles are responsible for answering questions, addressing concerns, and providing support in a professional and efficient manner. This job often requires strong communication skills, patience, and the ability to multitask. Incoming call center agents typically use specialized software to document interactions and may work in various industries such as retail, banking, or healthcare.

Which incoming call center pays the most?

In general, call center agents working for companies in the finance, technology, or healthcare sectors tend to earn higher wages. Additionally, specialized roles such as technical support or bilingual agents often receive higher pay compared to standard customer service positions. Salaries can vary based on experience, location, and the complexity of the role.

What is the difference between Incoming Call Center vs Customer Service Representative?

AspectIncoming Call CenterCustomer Service Representative
Primary RoleHandling inbound calls, providing support, resolving issuesAssisting customers via calls, emails, or chats, addressing inquiries
Work EnvironmentCall centers, often in a team settingOffice or remote, varied environments
CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Industry UsageCommon in telecom, retail, techUsed across many sectors including retail, banking, healthcare

The Incoming Call Center primarily focuses on managing inbound calls to resolve customer issues efficiently, often in a team environment. Customer Service Representatives also handle inbound inquiries but may work across multiple channels like email or chat. While both roles require strong communication skills and similar credentials, the call center role emphasizes call handling in a structured environment, whereas customer service reps may have broader customer interaction responsibilities.

What are the key skills and qualifications needed to thrive as an incoming call center representative?

To thrive as an Incoming Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and knowledge bases is often required. Patience, active listening, and emotional resilience are standout soft skills in this role. These skills and qualities are essential for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.
What are popular job titles related to Incoming Call Center jobs in Georgia? For Incoming Call Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Incoming Call Center jobs in Georgia look for? The top searched job categories for Incoming Call Center jobs in Georgia are:
Incoming Call Center jobs near you
Infographic showing various Incoming Call Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center

Avery Partners

Marietta, GA • On-site

$18 - $20/hr

Other

Re-posted 7 days ago

Job description

Call Center

Marietta, Georgia, United States Or refer someone Job Openings Call Center

Remote Call Center Representative

Hybrid Training Fully Remote $18–$20/hour Full-Time | Monday–Friday | 8:00 AM–4:30 PM

A Women's Health practice in Cobb County looking for a compassionate, organized, and dependable Call Center Representative to serve as the first point of contact for patients while supporting a growing women's health team.

This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work.

Job Duties:

Manage a high volume of incoming patient calls with professionalism and empathy Respond to patient emails and Klara messages promptly Support scheduling and patient inquiries Assist with fax management and documentation Collaborate with internal teams regarding insurance and patient questions Deliver an exceptional patient experience every day

Qualifications:

Experience in a call center, medical office, or customer service environment preferred Familiarity with healthcare systems such as ModMed/EMA preferred Experience with Availity, Cigna, and UHC portals a plus Strong communication and multitasking skills Self-motivated with the ability to work independently from home Reliable high-speed internet and dedicated workspace

Why Join Us?

Fully remote after training Supportive healthcare team environment Consistent weekday schedule Meaningful work helping patients every day

Avery Partners logo

About Avery Partners

Sourced by ZipRecruiter

Established in 2004, Avery Partners was founded by staffing industry veteran Jeff Moore. Avery Partners supplies world class Consulting, Outsourcing and Staffing services across multiple industries. Our recruiters are experts in their fields and deliver 2nd to none services for our clients. Throughout the years Avery Partners has proven time and again its commitment to the success of its clients through both short-term tactical and long-term consulting, outsourcing and staffing initiatives. Avery Partners has progressed from a standard to a preferred to a strategic partner with many of client’s.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Roswell, GA, US

Year founded

2004

Social media

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