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B2B Call Center Jobs (NOW HIRING)

Leapfrog Online

Call Center, B2B

Chicago, IL · On-site

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...

Devine Business Group

B2B Sales Representative

Buckeye, AZ · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and value both freedom and responsibility. At Devine Business Group, we are seeking a motivated and ...

Devine Business Group

B2B Sales Representative

Lacey, WA · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and value both freedom and responsibility. At Devine Business Group, we are seeking a motivated and ...

Devine Business Group

B2B Sales Representative

Tacoma, WA · On-site

$70K - $90K/yr

B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and value both freedom and responsibility. At Devine Business Group, we are seeking a motivated and ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Contact prospective Business to Business (B2B) customers to ascertain needs and opportunities, via telephone in our onsite call center. * No Residential calling * During calls gather all relevant ...

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How much do b2b call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for b2b call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a B2B call center?

A B2B call center is a business that specializes in handling telephone communications between companies, rather than between a business and individual consumers. These call centers typically manage activities like lead generation, appointment setting, sales outreach, customer support, and account management for other businesses. Their main goal is to facilitate and strengthen business relationships, improve sales pipelines, and provide effective support to corporate clients. B2B call centers often require agents to have specialized knowledge about the industries they serve and to use a more consultative approach when interacting with business contacts.

What are the key skills and qualifications needed to thrive as a B2B call center representative?

Thriving as a B2B Call Center Representative requires strong communication skills, problem-solving abilities, and a solid understanding of business products or services, often supported by previous customer service or sales experience. Familiarity with customer relationship management (CRM) software, telephone systems, and sometimes certifications in sales or customer service are typically required. Excellent listening, resilience under pressure, and the ability to build rapport with business clients are standout soft skills. These competencies ensure effective client interactions, high customer satisfaction, and successful achievement of business targets in a competitive environment.

What are some common challenges faced by B2B call center agents and how can they be addressed?

B2B call center agents often encounter challenges such as handling complex client inquiries, managing longer sales cycles, and building relationships with decision-makers. Success in this role requires strong product knowledge, excellent communication skills, and the ability to tailor solutions to each client's business needs. Agents can overcome these challenges by participating in regular training, collaborating with account managers or sales teams, and leveraging CRM tools to track client interactions and follow up effectively. Supportive team environments and ongoing feedback also contribute to overcoming obstacles and achieving targets.

Is B2B a good career?

A B2B call center career involves making sales or providing support to other businesses, requiring strong communication and sales skills. It can offer steady employment, opportunities for advancement, and performance-based incentives, but may also involve high call volumes and rejection. Overall, it can be a viable career path for those interested in sales, customer service, and business development.
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What job categories do people searching B2B Call Center jobs look for?

The top searched job categories for B2B Call Center jobs are:

B2B Call Center jobs near you
Infographic showing various B2B Call Center job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center, B2B

Leapfrog Online

Chicago, IL • On-site

Full-time

Re-posted 15 days ago

Job description

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear understanding of the Leapfrog Online business model as well as the model for selling Business Services. This job will require a manager that can develop relationships with external clients, as well as internal Account Managers. You will be responsible for developing and maintaining relationships with Leapfrog Online vendors that provide our call center services. You will need to become familiar with a variety of reporting and tracking systems.
We are looking for a candidate that has demonstrated skills in each of the following areas:
CLIENT MANAGEMENT: Responsible for developing strong relationships with internal account managers as well as with client contacts, provide regular analytical updates to all interested parties and manage completion of all client inquiries
VENDOR MANAGEMENT: Responsible for the daily delivery of performance objectives, help vendors to create and deliver on performance plans, and develop a mutually beneficial relationship with all vendors
INTERNAL RESOURCE MANAGEMENT : Drive platform improvements, outline and enhance data reporting, and collaborate with media department
STAFF DEVELOPMENT: Responsible for multiple direct reports that will require development and guidance
REQUIRED SKILLS
  • Minimum of 5 years of call center experience
  • Call center experience should include Account Management as well as Operations Management experience
  • Familiarity with CRM systems such as Salesforce.com is a plus.
  • Experience managing and developing staff members
  • Excellent written and verbal communication skills
  • Strong strategic thinking skills
  • Flexibility to travel as often as once a month

Still interested?
If so, here's what's in it for you: a competitive salary plus an incentive and benefits package; a close-knit team who likes what they do and has fun doing it; and, if that's not enough, there's free all-you-can-drink soda, and free bagels on Fridays.

Apply