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Incoming Call Center Jobs (NOW HIRING)

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... What You'll Do * Answer incoming calls from patients and customers * Transfer calls to the ...

Golden Nugget

Call Center Manager

Laughlin, NV · On-site

The Call Center Manager will supervise all aspects of department and agent's performance ... Ensures agents are answering all incoming customer interactions efficiently, accurately, and ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... What You'll Do * Answer incoming calls from patients and customers * Transfer calls to the ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... What You'll Do * Answer incoming calls from patients and customers * Transfer calls to the ...

System One Holdings, LLC

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... What You'll Do * Answer incoming calls from patients and customers * Transfer calls to the ...

Landry's, LLC.

Call Center Manager

Laughlin, NV · On-site

$65 - $90/hr

The Call Center Manager will supervise all aspects of department and agent's performance ... Ensures agents are answering all incoming customer interactions efficiently, accurately, and ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Answering incoming calls and responding to customer inquiries * Making outbound calls to follow up ... Documenting all interactions in the call center software Qualifications: * High school diploma or ...

Landry's, LLC.

$65 - $90/hr

The Call Center Manager will supervise all aspects of department and agent's performance ... Ensures agents are answering all incoming customer interactions efficiently, accurately, and ...

SSTAR

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...

Seamar

Call Center Specialist

Seattle, WA · On-site

$24.21/hr

## Call Center SpecialistApplylocations: Seattletime type: Full timeposted on: Posted Todayjob ... Screens and assesses incoming calls in a timely manner.Demonstrate and maintain a high level of ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

The Call Center Representative is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system. The Call Center ...

SSTAR

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...

Limitless East Marketing

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling ... Handle incoming customer calls promptly and professionally. * Provide accurate information ...

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Incoming Call Center information

See salary details

$10

$17

$25

How much do incoming call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for incoming call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an incoming call center job?

Incoming call center jobs involve handling phone calls from customers who reach out to a business or organization for assistance, information, or to resolve issues. Employees in these roles are responsible for answering questions, addressing concerns, and providing support in a professional and efficient manner. This job often requires strong communication skills, patience, and the ability to multitask. Incoming call center agents typically use specialized software to document interactions and may work in various industries such as retail, banking, or healthcare.

What are the key skills and qualifications needed to thrive as an incoming call center representative?

To thrive as an Incoming Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and knowledge bases is often required. Patience, active listening, and emotional resilience are standout soft skills in this role. These skills and qualities are essential for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What are some common challenges faced by employees in an incoming call center role, and how can they be managed effectively?

Employees in incoming call centers often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. These challenges can be managed by developing strong communication and problem-solving skills, utilizing available support from team leads or supervisors, and practicing effective stress management techniques. Many call centers provide regular training and coaching to help employees improve their skills and resilience. Building camaraderie with teammates can also help create a supportive environment to navigate the demands of the role.

What is the difference between Incoming Call Center vs Customer Service Representative?

AspectIncoming Call CenterCustomer Service Representative
Primary RoleHandling inbound calls, providing support, resolving issuesAssisting customers via calls, emails, or chats, addressing inquiries
Work EnvironmentCall centers, often in a team settingOffice or remote, varied environments
CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Industry UsageCommon in telecom, retail, techUsed across many sectors including retail, banking, healthcare

The Incoming Call Center primarily focuses on managing inbound calls to resolve customer issues efficiently, often in a team environment. Customer Service Representatives also handle inbound inquiries but may work across multiple channels like email or chat. While both roles require strong communication skills and similar credentials, the call center role emphasizes call handling in a structured environment, whereas customer service reps may have broader customer interaction responsibilities.

Can I get an incoming call center job with no experience?

Yes, many incoming call center jobs accept applicants with no prior experience, as they often provide on-the-job training. Basic skills such as good communication, patience, and a computer or phone familiarity are typically sufficient to start. Certifications are usually not required for entry-level positions in call centers.
More about Incoming Call Center jobs

What cities are hiring for Incoming Call Center jobs?

Cities with the most Incoming Call Center job openings:

What states have the most Incoming Call Center jobs?

States with the most job openings for Incoming Call Center jobs include:

Incoming Call Center jobs near you
Infographic showing various Incoming Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

System One

Tulsa, OK • On-site

$13.75 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Call Center Representative

Tulsa, OK | Full-Time | Day Shift

System One is hiring a Call Center Representative for a busy medical clinic in Tulsa! We are looking for someone who is friendly, professional, and enjoys helping people in a fast-paced healthcare environment.

What You'll Do

  • Answer incoming calls from patients and customers
  • Transfer calls to the appropriate departments or staff members
  • Provide general information and answer basic questions
  • Assist callers in a professional and welcoming manner
  • Document and log incoming and outgoing calls accurately
  • Provide excellent customer service over the phone
  • Support the clinic with additional front-office and call center duties as needed

What We're Looking For

  • At least 1 year of customer service experience preferred
  • Previous call center, receptionist, medical office, or healthcare experience is a plus
  • Strong communication and phone skills
  • Professional and friendly demeanor
  • Comfortable working in a fast-paced environment
  • Basic computer and data-entry skills

Schedule: Full-time, Monday through Friday, 8-hour day shift Location: On-site in Tulsa

If you're looking for an opportunity to put your customer service skills to work while helping patients, apply today!

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. .System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #208-Rowland Tulsa

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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