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Incoming Call Center Jobs (NOW HIRING)

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints ...

EmergeOrtho

Call Center Specialist

Asheville, NC

$15.75 - $19.75/hr

With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and ...

Jobs for Humanity

Call Center

$16.50 - $20.50/hr

Call Center We're looking for dedicated and customer-focused Call Center professionals to join our ... Answer incoming calls professionally and courteously, addressing customer inquiries and concerns ...

Furniture Fair

Call Center Representative

Fairfield, OH · On-site

$15 - $18.75/hr

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are ... Answer incoming customer calls * Provide outstanding service with a professional and positive ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints ...

Hope Credit Union

Call Center Manager

Jackson, MS · On-site

Call Center Manager Department: Retail Operations Reports To: Senior Vice President, Retail ... Monitor and respond to incoming and outgoing calls in a timely manner, (e.g., updating member ...

Sstar

Call Center Specialist

Fall River, MA

$17 - $17.50/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between: Monday-Friday, 9:00am-5:00pm. Compensation: $17.00 - 17.50/hour ...

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with ... As the first point of contact, you'll answer incoming calls, resolve customer inquiries, and ensure ...

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Incoming Call Center information

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How much do incoming call center jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for incoming call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Customer Service Representative (CSR) in a BPO environment often faces stress due to high call volumes, performance targets, and handling difficult customer interactions. The job requires strong communication skills, patience, and the ability to manage pressure, which can contribute to stress levels depending on individual resilience and workplace support.

How can I make 2000 a week working from home?

An incoming call center representative can potentially earn $2000 a week by working full-time, handling high call volumes, and possibly earning performance-based bonuses or commissions. Developing strong communication skills, familiarity with call center software, and maintaining consistent availability can help increase earnings in remote customer service roles.

What jobs pay 4000 a week without a degree?

In an incoming call center role, earning $4,000 a week typically requires advanced skills, experience, or supervisory responsibilities, which are uncommon without a degree. High-paying call center jobs may include management or specialized sales positions, but most roles pay less than that amount weekly. Achieving such income often involves commission-based sales or leadership roles that require significant expertise or training.

What are some common challenges faced by employees in an incoming call center role, and how can they be managed effectively?

Employees in incoming call centers often face challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. These challenges can be managed by developing strong communication and problem-solving skills, utilizing available support from team leads or supervisors, and practicing effective stress management techniques. Many call centers provide regular training and coaching to help employees improve their skills and resilience. Building camaraderie with teammates can also help create a supportive environment to navigate the demands of the role.

What are incoming call center jobs?

Incoming call center jobs involve handling phone calls from customers who reach out to a business or organization for assistance, information, or to resolve issues. Employees in these roles are responsible for answering questions, addressing concerns, and providing support in a professional and efficient manner. This job often requires strong communication skills, patience, and the ability to multitask. Incoming call center agents typically use specialized software to document interactions and may work in various industries such as retail, banking, or healthcare.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management may also offer higher compensation, especially with relevant experience and certifications.

What is the difference between Incoming Call Center vs Customer Service Representative?

AspectIncoming Call CenterCustomer Service Representative
Primary RoleHandling inbound calls, providing support, resolving issuesAssisting customers via calls, emails, or chats, addressing inquiries
Work EnvironmentCall centers, often in a team settingOffice or remote, varied environments
CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Industry UsageCommon in telecom, retail, techUsed across many sectors including retail, banking, healthcare

The Incoming Call Center primarily focuses on managing inbound calls to resolve customer issues efficiently, often in a team environment. Customer Service Representatives also handle inbound inquiries but may work across multiple channels like email or chat. While both roles require strong communication skills and similar credentials, the call center role emphasizes call handling in a structured environment, whereas customer service reps may have broader customer interaction responsibilities.

What are the key skills and qualifications needed to thrive as an Incoming Call Center Representative, and why are they important?

To thrive as an Incoming Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and knowledge bases is often required. Patience, active listening, and emotional resilience are standout soft skills in this role. These skills and qualities are essential for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.
More about Incoming Call Center jobs
What cities are hiring for Incoming Call Center jobs? Cities with the most Incoming Call Center job openings:
What states have the most Incoming Call Center jobs? States with the most job openings for Incoming Call Center jobs include:
What job categories do people searching Incoming Call Center jobs look for? The top searched job categories for Incoming Call Center jobs are:
Incoming Call Center jobs near you
Infographic showing various Incoming Call Center job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Mysocialwiz

West Haven, CT • Remote

$16.50 - $20.50/hr

Full-time

Posted 11 days ago

Job description

Call Center Agent Job Summary for Mysocialwiz.com

Full Commission + Retirement Plan

You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

Call Center Agent Job Responsibilities and Duties:

  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports
  • Set appointments for Commission.

    Call Center Agent Qualifications and Skills

  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • 1-3 years of experience in a call center environment
  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Ability to handle stressful situation appropriately

You will have an opportunity to grow with our company. After this pandemic, all local businesses are looking to advertise online for a small fee. Our company is the first on the market, we are looking to grow with you. APPLY TODAY

Company Description

We are a social media management company for local businesses. After this pandemic, local business are looking for people to manage their social media page.