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Virtual Bank Jobs (NOW HIRING)

JP Morgan Chase

Virtual Banker I - Plano, TX

Plano, TX · On-site

$18 - $22/hr

As Virtual Banker I within Consumer Banking, you will represent our brand and culture with the ... being the bank for all. Job Responsibilities * Foster a welcoming atmosphere by delivering ...

MCI Careers

Virtual Banker - Mid-Shift

Garden City, GA · On-site +1

$14 - $17.75/hr

We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through digital banking channels. This role involves managing customer inquiries, processing transactions, and ...

Mercantile Bank

Contact Center Banker

West Branch, MI · Hybrid

$15.50 - $19.50/hr

Join Mercantile Bank as a Full Time Contact Center Banker and embrace the excitement of ... support at our virtual banking offices, and ensuring that customer needs are met with a ...

Mercantile Bank

Contact Center Banker

West Branch, MI · On-site

$15.50 - $19.50/hr

Join Mercantile Bank as a Full Time Contact Center Banker and embrace the excitement of ... support at our virtual banking offices, and ensuring that customer needs are met with a ...

Mercantile Bank

Contact Center Banker

West Branch, MI · On-site

$15.50 - $19.50/hr

Join Mercantile Bank as a Full Time Contact Center Banker and embrace the excitement of ... support at our virtual banking offices, and ensuring that customer needs are met with a ...

Mercantile Bank

Contact Center Banker

Wyoming, MI · On-site

$16.25 - $20.50/hr

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and ... support at our virtual banking offices, and ensuring that customer needs are met with a ...

Mercantile Bank

Contact Center Banker

Alma, MI · On-site

$15.50 - $19.50/hr

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and ... support at our virtual banking offices, and ensuring that customer needs are met with a ...

Mercantile Bank

Contact Center Banker

West Branch, MI · On-site

$15.50 - $19.50/hr

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and ... support at our virtual banking offices, and ensuring that customer needs are met with a ...

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Virtual Bank information

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How much do virtual bank jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for virtual bank in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

Can I work remotely for a bank?

Virtual bank roles often offer remote work options, especially for customer service, IT, and administrative positions. However, some roles may require in-office presence or specific certifications, so availability depends on the position and employer policies.

What are the key skills and qualifications needed to thrive in the Virtual Bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What job makes $10,000 a month without a degree?

In a virtual bank or related financial roles, high-paying positions such as financial advisors, sales managers, or software developers can earn $10,000 or more monthly without a formal degree, often relying on experience, skills, certifications, or self-education. Success in these roles typically depends on expertise, client relationships, or technical proficiency rather than formal academic credentials.

What are the typical daily responsibilities for employees working at a Virtual Bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What does a virtual banker do?

A virtual banker provides banking services remotely through digital channels such as online chat, video calls, or mobile apps. They assist customers with account management, financial advice, and transaction support, often using banking software and requiring strong communication skills. Virtual bankers typically work during regular banking hours and may need relevant certifications or training in banking products.

What is a Virtual Bank job?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

How can I make 2000 a week working from home?

A Virtual Bank employee or remote financial professional can potentially earn $2000 a week by offering specialized services such as financial advising, loan processing, or customer support, often requiring relevant skills, certifications, and a reliable internet connection. Achieving this income level typically involves working full-time hours, gaining experience, and possibly handling multiple clients or accounts simultaneously.
More about Virtual Bank jobs
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What are the most commonly searched types of Bank jobs? The most popular types of Bank jobs are:
What states have the most Virtual Bank jobs? States with the most job openings for Virtual Bank jobs include:
What job categories do people searching Virtual Bank jobs look for? The top searched job categories for Virtual Bank jobs are:
Virtual Bank jobs near you
Virtual Banker I - Plano, TX

Virtual Banker I - Plano, TX

JP Morgan Chase

Plano, TX • On-site

$18 - $22/hr

Full-time

Medical, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 470 frontline employees who took The Breakroom Quiz

47th of 142 rated banks

Job description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood through our commitment to hospitality. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As Virtual Banker I within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will engage clients over the phone through inbound calls, providing strong customer service. Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all.
Job Responsibilities 
  • Foster a welcoming atmosphere by delivering attentive and friendly service, acting with a client-first attitude, and collaborating with team members to provide the most appropriate solutions.
  • Demonstrate a commitment to hospitality by consistently exceeding client expectations and creating a warm and inviting environment.
  • Handle inbound calls to engage in meaningful conversations, identify financial needs, and offer personalized financial solutions.
  • Cultivate strong client relationships through active listening, thoughtful questioning, and exceptional customer service, referring clients to our team of experts as needed.
  • Guide clients in utilizing technology self-service options such as the Chase Mobile App, Chase.com, and ATMs to enhance their banking experience.
  • Achieve or exceed performance metrics related to client engagement and referrals, while staying informed about Chase products, services, and industry trends.
  • Resolve client issues promptly and with attention to detail, ensuring a consistent and positive client experience.
Required Qualifications, Capabilities, and Skills 
  • Demonstrated client-first attitude with the ability to create a hospitable and friendly experience.
  • Strong relationship-building skills, showing genuine care and concern during client interactions.
  • Excellent communication skills, with the ability to engage clients clearly and courteously over the phone and via email.
  • Proficiency in quickly and accurately learning products, services, and procedures.
  • Ability to work collaboratively as a team to deliver seamless service with care and sincerity.
  • Commitment to operating within established risk parameters and compliance obligations, completing required training efficiently.
  • Proven client service experience or comparable experience.
  • High school diploma, GED, or equivalent.
Preferred Qualifications, Capabilities, and Skills 
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Experience adhering to banking policies, procedures, and regulatory requirements.
  • Experienced in retail banking, financial services, or a consultative customer relationship role in related industries, such as hospitality service industries, with a proven track record of success in deepening client relationships and delivering results, including experience in cultivating relationships with affluent clients.
  • College degree or military equivalent.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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