ZipRecruiter

Log In

1

Digital Banking Jobs (NOW HIRING)

Northern Bank

Digital Banking Specialist

Woburn, MA

$22.60 - $33.65/hr

The Digital Banking Specialist I role is responsible for supporting and managing the end-to-end digital account opening process for retail and business customers. This role ensures a seamless ...

Northern Bank

Digital Banking Specialist

Woburn, MA · On-site

$22.60 - $33.65/hr

The Digital Banking Specialist I role is responsible for supporting and managing the end-to-end digital account opening process for retail and business customers. This role ensures a seamless ...

Northern Bank

Digital Banking Specialist

Woburn, MA · On-site

$22.60 - $33.65/hr

The Digital Banking Specialist I role is responsible for supporting and managing the end-to-end digital account opening process for retail and business customers. This role ensures a seamless ...

Bankeasy

Digital Banking Specialist

Sioux Falls, SD · On-site

The Digital Banking Specialist engages with customers through digital channels, supporting retail banking products and services for new and existing clients. This role involves promptly and ...

next page

Showing results 1-20

People also search for

All JobsDigital Banking Jobs

Digital Banking information

See salary details

$16

$47

$88

How much do digital banking jobs pay per hour?

As of May 31, 2026, the average hourly pay for digital banking in the United States is $47.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.30 per hour, depending on experience, location, and employer.

What is a Digital Banking job?

A Digital Banking job involves managing and developing online and mobile banking services for financial institutions. Professionals in this role work on enhancing user experiences, ensuring security, and integrating new technologies like AI and blockchain. They collaborate with IT teams, compliance officers, and marketing to improve digital financial services. The role requires knowledge of fintech trends, cybersecurity, and customer behavior in digital banking.

What are the key skills and qualifications needed to thrive in the Digital Banking position, and why are they important?

To thrive in Digital Banking, you need a solid understanding of banking operations, digital financial products, and customer experience management, typically supported by a degree in finance, business, or information technology. Familiarity with digital banking platforms, cybersecurity protocols, and data analytics tools is often essential, and industry-recognized certifications such as Certified Digital Banking Professional (CDBP) can be advantageous. Strong problem-solving abilities, communication skills, and adaptability are critical for excelling in an evolving digital landscape. These skills ensure secure, customer-focused digital solutions and drive innovation within the banking sector.

What are the most common challenges faced in a Digital Banking role and how can I overcome them?

Professionals in Digital Banking often encounter challenges related to rapidly changing technologies, evolving customer expectations, and strict regulatory requirements. Staying current with the latest fintech innovations and compliance updates can require ongoing learning and flexibility. Building strong cross-functional relationships with IT, compliance, and product teams helps ensure seamless delivery of digital services. Proactively participating in training and industry webinars can help you stay ahead and successfully navigate these common challenges.
More about Digital Banking jobs
What cities are hiring for Digital Banking jobs? Cities with the most Digital Banking job openings:
What are the most commonly searched types of Digital Banking jobs? The most popular types of Digital Banking jobs are:
What states have the most Digital Banking jobs? States with the most job openings for Digital Banking jobs include:
What job categories do people searching Digital Banking jobs look for? The top searched job categories for Digital Banking jobs are:
Digital Banking jobs near you
Infographic showing various Digital Banking job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 23% Part Time, and 10% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $98,272 per year, or $47.2 per hour.

Digital Banking Specialist

Jonestown Bank & Trust Co

Lebanon, PA • On-site

Full-time

Posted 17 days ago

Job description

Description:

JOB SUMMARY

The Digital Banking Specialist is responsible for a wide range of duties related to the bank’s digital banking and digital payments products and services for consumers and businesses. The role requires a higher level of knowledge in digital banking, bill payment, mobile banking apps, mobile deposit, eDocuments, Zelle, Fednow, digital business products and services, online loan payment service, ATMs, debit cards, credit cards, digital wallets and voice telephone banking, etc. This individual will be expected to know the basics of business digital banking products and services. The candidate must be able to assist with any other Digital Banking functions as needed. The position requires internal and external client contact and a good understanding of federal regulatory compliance issues and bank policies and procedures. Candidates for the position should be able to pay close attention to detail and have excellent problem solving and accounting skills and be familiar with a higher level of technical knowledge to assist users with troubleshooting issues.

RESPONSIBILITIES

  • Respond to telephone and email inquiries from clients and associates
  • Respond to Digital Banking Conversations, if applicable
  • Perform daily functions for the above products, including but not limited to, profile maintenance, account and general ledger balancing, daily and monthly reporting, and return item and exception processing etc.
  • Reset client and associate passwords and two-factor authentication and enhanced security troubleshooting, including Secure Tokens.
  • Client card ordering and instant issue reporting and quality control
  • Monitor enrollment for digital banking, bill pay, bank to bank, and mobile deposits
  • Monitor, review, and approve mobile deposit items
  • Regulation E error resolution
  • Monitor transactions for possible fraudulent activity and open tickets
  • Scanning and/or quality control of all necessary items for record retention
  • Assist with system upgrade tasks and testing
  • Communicate with vendors regarding system or client issues, when necessary
  • Perform assigned research and troubleshooting on any products managed by the Digital Banking Department
  • Promote and preserve JBT’s values and culture.
  • Follow Bank policy and procedure to prevent fraud and financial crimes
  • Other duties as assigned.


Requirements:

SKILLS

  • Broad knowledge of departmental and Bank operating policies and procedures
  • Ability to deal effectively and tactfully with clients and associates
  • Ability to recognize irregular or suspicious transactions and take appropriate steps to prevent loss.
  • Proficient mathematic and analytical skills.
  • Good understanding of operations in other departments and bank retail outlets
  • Experience with using personal computers and common business applications such as Word, Excel, and Outlook.
  • Exposure to bank core accounting systems, Jack Henry Silverlake preferred.
  • Basic knowledge of ATMs; operation of, balancing and troubleshooting.
  • Basic knowledge of PCs, Internet Browsers, mobile devices and apps, and Operating Systems.
  • Basic knowledge of regulations impacting digital banking and digital payments
  • Ability to operate common business equipment such as copiers, printers, and scanners
  • Above average problem solving and accounting skills
  • Ability to lift 25 lbs.


Apply