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Digital Banking Jobs (NOW HIRING)

Digital Product Manager Location: Honolulu, HI About the Role We are seeking a Product Manager to own and evolve key platforms within our Digital Banking ecosystem, with an initial focus on digital ...

Digital Product Manager Location: Honolulu, HI About the Role We are seeking a Product Manager to own and evolve key platforms within our Digital Banking ecosystem, with an initial focus on digital ...

Digital Banking Associates are leveraged throughout the bank as client-facing experts on all digital treasury services, including but not limited to: Personal Online Banking, Cash Flow Essentials ...

Digital Banking Associates are leveraged throughout the bank as client-facing experts on all digital treasury services, including but not limited to: Personal Online Banking, Cash Flow Essentials ...

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Digital Banking information

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How much do digital banking jobs pay per hour?

As of May 31, 2026, the average hourly pay for digital banking in the United States is $47.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.30 per hour, depending on experience, location, and employer.

What is a Digital Banking job?

A Digital Banking job involves managing and developing online and mobile banking services for financial institutions. Professionals in this role work on enhancing user experiences, ensuring security, and integrating new technologies like AI and blockchain. They collaborate with IT teams, compliance officers, and marketing to improve digital financial services. The role requires knowledge of fintech trends, cybersecurity, and customer behavior in digital banking.

What are the key skills and qualifications needed to thrive in the Digital Banking position, and why are they important?

To thrive in Digital Banking, you need a solid understanding of banking operations, digital financial products, and customer experience management, typically supported by a degree in finance, business, or information technology. Familiarity with digital banking platforms, cybersecurity protocols, and data analytics tools is often essential, and industry-recognized certifications such as Certified Digital Banking Professional (CDBP) can be advantageous. Strong problem-solving abilities, communication skills, and adaptability are critical for excelling in an evolving digital landscape. These skills ensure secure, customer-focused digital solutions and drive innovation within the banking sector.

What are the most common challenges faced in a Digital Banking role and how can I overcome them?

Professionals in Digital Banking often encounter challenges related to rapidly changing technologies, evolving customer expectations, and strict regulatory requirements. Staying current with the latest fintech innovations and compliance updates can require ongoing learning and flexibility. Building strong cross-functional relationships with IT, compliance, and product teams helps ensure seamless delivery of digital services. Proactively participating in training and industry webinars can help you stay ahead and successfully navigate these common challenges.
What cities are hiring for Digital Banking jobs? Cities with the most Digital Banking job openings:
What are the most commonly searched types of Digital Banking jobs? The most popular types of Digital Banking jobs are:
What states have the most Digital Banking jobs? States with the most job openings for Digital Banking jobs include:
What job categories do people searching Digital Banking jobs look for? The top searched job categories for Digital Banking jobs are:
Infographic showing various Digital Banking job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 23% Part Time, and 10% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $98,272 per year, or $47.2 per hour.
Digital Banking Representative

Digital Banking Representative

Pelican State Credit Union

Baton Rouge, LA โ€ข On-site

$19.34 - $24.18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

The Digital Banking Representative will be responsible for maintaining a comprehensive understanding of the Credit Union's digital banking platform. They should be knowledgeable of all digital product offerings and member support policies and procedures. This role will support the department's initiatives and goals by coordinating collaborations and ensuring effective member support across all digital touchpoints.
A Day in the Life of a Digital Banking Representative INCLUDES:
  • Assisting with organizing and maintaining accurate documentation, supporting department research initiatives from implementation to production monitoring.
  • Coordinating, organizing, and documenting department collaborations with internal/external resources to track department activities, initiatives, and goals.
  • Assisting in the organization and updates of documentation related to the digital user experience, ensuring accuracy and clarity of the step-by-step process for support and training needs.
  • Assisting and maintaining department data metrics and reporting processing tasks that include the ability to retrieve, organize, and update internal reports and improve reporting formats with self-guided training in programs such as Excel, Power BI or other software as assigned.
  • Assisting in the optimization of the Credit Union's digital offerings by researching, coordinating and documenting collaborations with internal and external resources to gather relevant data and present cohesive results to team leaders.

Digital Banking Representative Skills and qualifications include:
  • 2 years of prior experience in a financial institution to include processing transactions, supporting digital and/or payment offerings and general knowledge of loan and account opening processes.
  • High school education or equivalent.
  • Excellent oral, written, and telephone communication skills.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office products.

Other things you may want to know about this position:
  • Work Schedule
    • Monday - Friday
      • 8:30 am - 5:30 pm; some flexibility is required due to the nature of this position.
  • Travel
    • Travel is rarely necessary for this position.
  • Work Site Location
    • All work will be performed at our beautiful Corporate Campus located at 2675 O'Neal Lane Baton Rouge, LA 70816

Why should you join the pelican team?
Since 1956, Pelican Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 78,000 members nationwide. Because of our continued growth, Pelican Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.
Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.
Our full-time employees enjoy amazing benefits including:
  • Medical, Dental, and Vision Insurance with generous employer premium contributions
  • Health Savings Account contributions for eligible employees
  • Employer-Paid Life Insurance
  • Paid Vacation & Sick Leave
  • 15 Paid Holidays each year, which includes a Cultural Floating Holiday
  • 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% after 1 year of employment

Pelican Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape-free.