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Digital Banking Intern Jobs (NOW HIRING)

Umba

Operations Intern

San Francisco, CA · On-site

$15/hr

Umba launched into the Kenyan market in November 2018, and offers a number of digital banking ... The intern will be exposed to a great deal of challenging experiences that align with a startup ...

Umba

$15/hr

Umba launched into the Kenyan market in November 2018, and offers a number of digital banking ... The intern will be exposed to a great deal of challenging experiences that align with a startup ...

First Horizon Bank

Intern - Information Technology

Knoxville, TN · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Intern - Information Technology Location: Onsite listed in the job posting. Internship Program ... Technology potential areas of work include Emerging Technology, Digital Banking, Commercial ...

First Horizon Bank

Intern - Information Technology

Maryville, TN · On-site

$12.25 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Intern - Information Technology Location: Onsite listed in the job posting. Internship Program ... Technology potential areas of work include Emerging Technology, Digital Banking, Commercial ...

First Horizon Bank

Intern - Information Technology

Metairie, LA · On-site

$13.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Intern - Information Technology Location: Onsite listed in the job posting. Internship Program ... Technology potential areas of work include Emerging Technology, Digital Banking, Commercial ...

First Horizon Bank

Intern - Information Technology

Memphis, TN · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Intern - Information Technology Location: Onsite listed in the job posting. Internship Program ... Technology potential areas of work include Emerging Technology, Digital Banking, Commercial ...

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Digital Banking Intern information

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How much do digital banking intern jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for digital banking intern in the United States is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.15 per hour, depending on experience, location, and employer.

What does a digital banking intern do?

A Digital Banking Intern typically assists a bank's digital team with tasks related to online and mobile banking platforms. Responsibilities may include supporting the development and testing of digital services, analyzing user data, helping troubleshoot customer issues, and contributing to digital marketing initiatives. The role provides practical experience in digital finance and technology, and interns often work closely with IT, operations, and customer service teams. This position is ideal for students interested in the intersection of finance and technology.

What are the key skills and qualifications needed to thrive as a digital banking intern?

To thrive as a Digital Banking Intern, you generally need a foundation in finance, business, or computer science, along with analytical and problem-solving abilities. Familiarity with digital banking platforms, Microsoft Excel, and data analysis tools is often expected, and knowledge of cybersecurity best practices or relevant certifications can be advantageous. Strong communication, adaptability, and teamwork skills help interns collaborate with various departments and adapt to fast-evolving technologies. These competencies enable interns to effectively support digital banking initiatives, ensuring seamless customer experiences and operational efficiency.

What types of projects or tasks can I expect to work on as a digital banking intern?

As a Digital Banking Intern, you can expect to assist with a variety of projects that support the development and optimization of digital banking products and services. This may include conducting market research, analyzing user data to identify trends, assisting with user experience (UX) testing, and supporting the rollout of new online and mobile banking features. You’ll likely collaborate with teams such as IT, marketing, and customer service, gaining exposure to cross-functional workflows. These experiences provide valuable insight into how digital banking solutions are designed, tested, and delivered to customers.

What is the difference between Digital Banking Intern vs Banking Operations Intern?

AspectDigital Banking InternBanking Operations Intern
Required CredentialsEnrolled in finance, banking, or related degree programsEnrolled in finance, banking, or related degree programs
Work EnvironmentDigital platforms, online banking projects, tech-focused teamsBranch operations, back-office tasks, customer service support
Employer & Industry UsageFinancial institutions focusing on digital transformationTraditional banks with operational departments
Common Search & Comparison IntentUnderstanding roles in digital banking developmentLearning about banking support roles

The Digital Banking Intern typically focuses on digital platforms, online banking projects, and tech-driven initiatives within financial institutions. In contrast, the Banking Operations Intern is more involved in branch operations, back-office tasks, and customer service support. Both roles often require similar educational backgrounds and are used by banks to develop future talent in their respective areas.

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What are the most commonly searched types of Digital Banking jobs?

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What states have the most Digital Banking Intern jobs?

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Digital Banking Intern jobs near you
Infographic showing various Digital Banking Intern job openings in the United States as of August 2026, with employment types broken down into 50% Internship, 33% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,588 per year, or $18.1 per hour.

Digital Operations Support Intern

Fidelity Bank

Wichita, KS • On-site

Part-time

Posted 21 days ago

Job description

DIGITAL OPERATIONS SUPPORT INTERN

Job Overview: The Digital Operations Support Intern will serve as a frontline resource for assisting customers and internal teams with online and mobile banking inquiries. This role is help desk focused and provides hands-on experience supporting digital banking platforms, troubleshooting user issues, and ensuring a seamless digital experience. The intern will gain exposure to banking technology, customer support processes, and digital product operations within a fast-paced environment.

This candidate will be responsible for the following:

  • Respond to and resolve incoming digital banking support requests, including online banking, mobile app, and bill pay inquiries
  • Troubleshoot login issues, account access problems, and general platform navigation questions
  • Escalate complex or technical issues to appropriate team members while maintaining ownership of the request
  • Document support cases accurately within internal systems and track resolution progress
  • Assist in monitoring system alerts, outages, and service disruptions, providing timely updates as needed
  • Partner with internal teams such as IT, Customer Support, and Digital Product to ensure efficient issue resolution
  • Identify recurring issues or trends and provide feedback to improve the customer experience
  • Support testing and validation efforts for digital platform updates or enhancements
  • Maintain a strong understanding of Fidelity Bank’s digital banking tools and services

Requirements for the position include:

  • Currently pursuing a degree in Business, Finance, Information Systems, or a related field
  • Strong problem-solving skills with attention to detail
  • Effective written and verbal communication skills
  • Customer-first mindset with a willingness to learn
  • Ability to manage multiple tasks and prioritize in a fast-paced environment
  • Basic technical aptitude and comfort navigating digital platforms
  • Proficiency in Microsoft Office (Excel, Word, Outlook)

Preferred requirements include:

  • Interest in digital banking, fintech, or technology operations
  • Previous customer service or help desk experience
  • Familiarity with mobile apps, online platforms, or troubleshooting processes

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