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Virtual Bank Jobs in Portland, OR (NOW HIRING)

Guest service representative - Full time

Portland, OR ยท On-site

$14.25 - $17.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with ...

Guest service representative - Full time

Portland, OR ยท On-site

$14.25 - $17.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with ...

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Virtual Bank information

See Portland, OR salary details

$12

$25

$35

How much do virtual bank jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual bank in Portland, OR is $25.87, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $29.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the most commonly searched types of Bank jobs in Portland, OR? The most popular types of Bank jobs in Portland, OR are:
What are popular job titles related to Virtual Bank jobs in Portland, OR? For Virtual Bank jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Virtual Bank jobs in Portland, OR look for? The top searched job categories for Virtual Bank jobs in Portland, OR are:
Infographic showing various Virtual Bank job openings in Portland, OR as of August 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $53,819 per year, or $25.9 per hour.

Virtual Personal Banker

Firefighters First Credit Union

Portland, OR โ€ข Remote

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

This a remote work from home position. Candidates must reside in the state of Alabama, Arizona, Arkansas, Colorado, Connecticut, Idaho, Kentucky, Missouri, Nevada, New Mexico, New York, Pennsylvania, Oklahoma, Oregon, Tennessee, Texas, Utah or Washington.


Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Member Advisor to join our team to support Virtual Branch (Call/Contact Center). This role focuses on delivering legendary service by addressing member inquiries, resolving issues, and promoting the credit union's products and services in alignment with our mission to improve the financial lives of our Fire Family.
Typical responsibilities:

  • Recommend FFCU financial products and services to members to meet individual member needs.
  • Process and manage member accounts and/or open new and sub-accounts.
  • Process, manage and decision consumer loan applications per consumer lending policies and underwriting guidelines.
  • Process and manage credit and debit cards.
  • Troubleshoot, research, respond, and provide training on member services technology and related issues.
  • Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance.
  • Participate in special projects and perform other assignments as needed.
  • May occasionally travel to attend meetings, conferences, training, or other work-related events.

Basic Qualifications:

  • Experience in technical support, sales, customer service, and banking at a Credit Union or Banking institution.
  • Experience with consumer loan application and processing.
  • Experience with account opening and teller transactions.
  • High School Diploma or GED
  • All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Benefits:

We offer exceptional benefits to our employees, including:

  • Competitive salary with a pay for performance bonus
  • Fully paid Medical, Dental, and Vision benefits package for employees.
  • Fully paid Life insurance, AD&D, short and long-term disability coverage
  • 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
  • Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
  • Pet Insurance
  • 3 weeks of PTO annually including 2 ½ days of float time.
  • 9 paid holidays plus 2 half days

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.