Float Concierge Banker
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs * Assist members via video, phone, chat, and in person * Process routine member requests such as ...
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs * Assist members via video, phone, chat, and in person * Process routine member requests such as ...
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs * Assist members via video, phone, chat, and in person * Process routine member requests such as ...
Newburgh, IN · On-site +1
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs * Assist members via video, phone, chat, and in person * Process routine member requests such as ...
Newburgh, IN · On-site +1
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs * Assist members via video, phone, chat, and in person * Process routine member requests such as ...
Newburgh, IN · On-site
$17.80/hr
Heritage Federal Credit Union is seeking a Float Concierge Banker to support members across multiple branch locations and our Virtual Banking Center (VBC). This role provides service to members ...
Newburgh, IN · On-site
$17.80/hr
Heritage Federal Credit Union is seeking a Float Concierge Banker to support members across multiple branch locations and our Virtual Banking Center (VBC). This role provides service to members ...
Merrillville, IN · On-site
$22.36 - $26.25/hr
Conduct consultative virtual financial conversations to uncover customer needs, align solutions with financial goals, and deepen primary banking relationships. * Champion digital adoption by ...
Merrillville, IN · On-site
$22.36 - $26.25/hr
Conduct consultative virtual financial conversations to uncover customer needs, align solutions with financial goals, and deepen primary banking relationships. * Champion digital adoption by ...
Merrillville, IN · On-site
$22.36 - $26.25/hr
Conduct consultative virtual financial conversations to uncover customer needs, align solutions with financial goals, and deepen primary banking relationships. * Champion digital adoption by ...
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Merrillville, IN · On-site
$22.36 - $26.25/hr
Conduct consultative virtual financial conversations to uncover customer needs, align solutions with financial goals, and deepen primary banking relationships. * Champion digital adoption by ...
Brownsburg, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Brownsburg, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Indianapolis, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Indianapolis, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Merrillville, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Merrillville, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Griffith, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Griffith, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Fishers, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Fishers, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Saint John, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Saint John, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Valparaiso, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Valparaiso, IN · On-site
$19/hr
They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Virtual Member Service Representative The Virtual Member Service Representative is responsible for ... Educate members on the use of ITM features, online banking, and other digital platforms.
Virtual Member Service Representative The Virtual Member Service Representative is responsible for ... Educate members on the use of ITM features, online banking, and other digital platforms.
Indianapolis, IN · On-site
$13.25 - $18/hr
Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Indianapolis, IN · On-site
$13.25 - $18/hr
Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Indianapolis, IN · On-site
$13.25 - $18/hr
Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Indianapolis, IN · On-site
$13.25 - $18/hr
Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
South Bend, IN · On-site
$19/hr
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
South Bend, IN · On-site
$19/hr
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
South Bend, IN · Remote
$16.75 - $21.25/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
South Bend, IN · Remote
$16.75 - $21.25/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
$10.98 - $12.91
1% of jobs
$12.91 - $14.85
1% of jobs
$14.85 - $16.78
4% of jobs
$16.78 - $18.72
9% of jobs
$19.63 is the 25th percentile. Wages below this are outliers.
$18.72 - $20.65
21% of jobs
The median wage is $22.33 / hr.
$20.65 - $22.58
16% of jobs
$22.58 - $24.52
18% of jobs
$25.48 is the 75th percentile. Wages above this are outliers.
$24.52 - $26.45
10% of jobs
$26.45 - $28.38
10% of jobs
$28.38 - $30.32
6% of jobs
$30.32 - $32.25
4% of jobs
$10
$23
$32
To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.
At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.
A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.
$17.80/hr
Other
Posted 3 days ago
Description
Heritage Federal Credit Union is seeking a Float Concierge Banker to support members across multiple branch locations and our Virtual Banking Center (VBC). This role provides service to members through video, phone, chat, and in-person interactions while ensuring consistent service coverage where needed.
This position requires flexibility in schedule and location, including travel between branches and virtual support as business needs require. Additional stipend pay will apply.
Starting Hourly Rate: $17.80 per hour
Employment Type: Full-time
About Heritage Federal Credit Union
Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.
EOE