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Virtual Bank Jobs in Indiana (NOW HIRING)

Centier Bank

Universal Banker

Lafayette, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...

Centier Bank

Universal Banker

Crown Point, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...

Centier Bank

Universal Banker

West Lafayette, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...

Centier Bank

Universal Banker

Elkhart, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...

Centier Bank

Traveling Universal Banker

Fishers, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Represent Centier professionally with virtual and/or outside community involvement, external ...

Northwest Bank

Senior Virtual Loan Processor

Fishers, IN · On-site

$28 - $33/hr

... Virtual Loan Processor is responsible for processing residential mortgage and equity loan ... Promote relationship banking * Describe available Northwest products and services to loan customers

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Virtual Bank information

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the most commonly searched types of Bank jobs in Indiana? The most popular types of Bank jobs in Indiana are:
What are popular job titles related to Virtual Bank jobs in Indiana? For Virtual Bank jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Bank jobs in Indiana look for? The top searched job categories for Virtual Bank jobs in Indiana are:
What cities in Indiana are hiring for Virtual Bank jobs? Cities in Indiana with the most Virtual Bank job openings:
Virtual Bank jobs near you
Infographic showing various Virtual Bank job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Float Concierge Banker

Heritage Federal Credit Union

Newburgh, IN

$17.80/hr

Other

Re-posted 29 days ago

Job description

Description

Heritage Federal Credit Union is seeking a Float Concierge Banker to support members across multiple branch locations and our Virtual Banking Center (VBC). This role provides service to members through video, phone, chat, and in-person interactions while ensuring consistent service coverage where needed.


This position requires flexibility in schedule and location, including travel between branches and virtual support as business needs require. Additional stipend pay will apply.


Starting Hourly Rate: $17.80 per hour
Employment Type: Full-time


Schedule Requirements
  • Weekday schedule varies by location and business needs
  • Availability required on Fridays from 8:00 a.m. - 6:30 p.m.
  • Rotating Saturdays from 8:30 a.m. - 12:30 p.m.
Primary Responsibilities
  • Work across multiple branch locations and the Virtual Banking Center to support operational needs
  • Assist members via video, phone, chat, and in person
  • Process routine member requests such as address, phone, and email updates; wire transfers; stop payments; and check orders
  • Open new membership accounts
  • Answer questions related to credit union products and services
  • Maintain working knowledge of Interactive Teller Machine (ITM) functionality
  • Provide referrals to Senior and Relationship Bankers when appropriate
  • Maintain up-to-date knowledge of credit union products, services, and procedures
  • Fill in at assigned locations as needed
Qualifications
  • Ability to travel between multiple locations (100% travel availability required)
  • High school diploma or GED
  • Minimum 1 year of experience in finance, sales, or a customer-facing role
  • Customer service experience required
  • Call center or virtual service experience preferred
  • Self-motivated and adaptable to changing work environments


About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.


EOE

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