Universal Banker
Portage, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Portage, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Merrillville, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Merrillville, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Indianapolis, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Indianapolis, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Lafayette, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Lafayette, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Crown Point, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Crown Point, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
West Lafayette, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
West Lafayette, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Traveling Universal Banker
Fishers, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Traveling Universal Banker
Fishers, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Float Concierge Banker
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs ... Maintain working knowledge of Interactive Teller Machine (ITM) functionality * Provide referrals to ...
Float Concierge Banker
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs ... Maintain working knowledge of Interactive Teller Machine (ITM) functionality * Provide referrals to ...
Float Concierge Banker
Newburgh, IN · On-site
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs ... Maintain working knowledge of Interactive Teller Machine (ITM) functionality * Provide referrals to ...
Float Concierge Banker
Newburgh, IN · On-site
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs ... Maintain working knowledge of Interactive Teller Machine (ITM) functionality * Provide referrals to ...
Float Concierge Banker
Newburgh, IN · On-site +1
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs ... Maintain working knowledge of Interactive Teller Machine (ITM) functionality * Provide referrals to ...
Float Concierge Banker
Newburgh, IN · On-site +1
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs ... Maintain working knowledge of Interactive Teller Machine (ITM) functionality * Provide referrals to ...
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Virtual Member Services Representative
South Bend, IN · On-site
$19/hr
... Teller Machines (ITMs). The incumbent will provide service to members through various virtual ... Educate members on the use of ITM features, online banking, and other digital platforms.
Universal Banker
Lafayette, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Lafayette, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Merrillville, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Merrillville, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Portage, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Universal Banker
Portage, IN · On-site
$19/hr
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
... Bank Teller) is cross trained to provide a remarkable experience for clients. This position will ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Bank Virtual Teller information
What is a bank virtual teller?
Bank Virtual Tellers are customer service representatives who assist clients remotely via video, chat, or phone instead of at a traditional bank counter. They handle a variety of banking services such as account inquiries, transaction processing, and providing information about banking products. Virtual tellers use secure digital platforms to ensure safe and efficient customer service. Their role helps banks extend their services beyond physical locations and operate more flexibly to meet customers’ needs.
What are the key skills and qualifications needed to thrive as a bank virtual teller, and why are they important?
To thrive as a Bank Virtual Teller, you need a foundational knowledge of banking operations, customer service experience, and typically a high school diploma or equivalent. Familiarity with banking software, secure video conferencing platforms, and customer relationship management (CRM) systems is essential. Strong communication skills, problem-solving abilities, and attention to detail help virtual tellers deliver excellent remote service and build trust with clients. These skills ensure efficient, secure, and customer-centric virtual banking experiences in a digital environment.
How does a bank virtual teller typically collaborate with on-site staff and other departments?
Bank Virtual Tellers work closely with on-site branch staff and various departments such as IT support, customer service, and compliance teams to ensure seamless customer transactions. They often coordinate with branch employees to resolve complex inquiries or verify customer information, especially when handling issues that require physical document verification or escalation. Regular communication and teamwork are essential, as Virtual Tellers must keep everyone informed about customer needs and system updates. This collaborative environment supports efficient problem-solving and enhances the overall customer experience.
What is the difference between Bank Virtual Teller vs Bank Teller?
| Aspect | Bank Virtual Teller | Bank Teller |
|---|---|---|
| Credentials | High school diploma; some roles may require certification in banking software | High school diploma; certification optional |
| Work Environment | Remote, online platform, customer service via video or chat | In-branch, face-to-face customer interactions |
| Employer & Industry Usage | Used by banks offering digital banking services | Traditional bank branches, retail banking |
| Common Search & Comparison | Often compared for digital banking roles | Compared for in-person banking roles |
The main difference between a Bank Virtual Teller and a Bank Teller lies in their work environment and interaction mode. Virtual Tellers operate remotely via digital platforms, providing customer service online, while Bank Tellers work in physical branches engaging face-to-face with customers. Both roles require similar credentials but serve different customer engagement methods within the banking industry.
What are popular job titles related to Bank Virtual Teller jobs in Indiana?
For Bank Virtual Teller jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Bank Virtual Teller jobs in Indiana look for?
The top searched job categories for Bank Virtual Teller jobs in Indiana are:
What cities in Indiana are hiring for Bank Virtual Teller jobs?
Cities in Indiana with the most Bank Virtual Teller job openings:
$19/hr
Full-time
Medical, Retirement, PTO
Posted 16 days ago
Job description
Starting Pay Rate is Based on Experience - Minimum Hourly Rate:
$19.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
Supervisory Responsibilities: No
Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.
The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow.
Essential Duties and Responsibilities:
Other Duties and Responsibilities:
Skills and Experience:
Qualifications:
What do I do now?
Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.
Equal Opportunity Employer/Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Member FDIC
$19.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
Supervisory Responsibilities: No
Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.
The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow.
Essential Duties and Responsibilities:
- Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
- Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
- Understand, promote, and advise on the bank's products, services and digital delivery channels.
- Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
- Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error.
- Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.
- Maintain a position of trust and responsibility by keeping all customer business confidential.
- Handle and resolve client problems and complaints in a quick and efficient manner.
- Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.
- Assist associates with balancing their drawers and locating errors.
- Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
- Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
- Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
- Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system.
- Engage in personal development activities such as online learning and internal/external training to assist in career growth.
- Identify and act on opportunities to refer clients to specialists in other lines of business.
- Perform PA's, aisle time, and other promotional activities (if applicable).
- Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.
- Follow Centier's Mission, Essentials of Excellence and Values in all interactions.
Other Duties and Responsibilities:
- The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
- Mentor fellow associates on various tasks and assignments.
- Available to work evenings, some weekends and at other branches as needed.
Skills and Experience:
- Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
- Proofread and verify written materials.
- High attention to detail to ensure accuracy.
- Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
- Make texture judgments in verifying the authenticity of currency.
- Ability to work well with others and in a team environment.
- Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
- Consultative skills to identify a client's financial needs and recommend solutions.
- Adopt new technology, system conversions and software rollouts to successful implementation.
- Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
- Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
- Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.
Qualifications:
- High School diploma or equivalent.
- Banking experience is a plus, but not required.
- Minimum of six months customer service/cash handling experience is desirable.
What do I do now?
- Apply with us!
- Refer this opening to others!
Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.
Equal Opportunity Employer/Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Member FDIC
About Centier Bank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
501 - 1,000 Employees
Headquarters location
Merrillville, IN, US
Year founded
1895