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Bank Virtual Teller Jobs (NOW HIRING)

Burke & Herbert Bank & Trust

Virtual Teller

Moorefield, WV · On-site

$14.75 - $19.25/hr

... from our centralized Virtual Teller Center. Will support and demonstrate Service Beyond ... Promptly performs routine banking transactions such as deposits, checks, payments, and correcting ...

Ent Credit Union

Virtual Teller

Apple Valley, MN

$20/hr

Join us during this transformative time and be part of shaping the future of banking! To learn more ... As a Virtual Teller, you will deliver real-time, face-to-face service through our interactive ...

Ent Credit Union

Virtual Teller

Apple Valley, MN · On-site +1

$20/hr

Join us during this transformative time and be part of shaping the future of banking! To learn more ... As a Virtual Teller, you will deliver real-time, face-to-face service through our interactive ...

Barksdale Federal Credit Union

Virtual Teller

Bossier City, LA · On-site

$14.75 - $18.25/hr

A Virtual Teller is responsible for delivering superior, efficient, and accurate service to members ... General knowledge of bank teller policies and procedures * Excellent communication and ...

New

Peoples Bank

Virtual Center Team Lead

Louisville, KY · On-site

$18.75 - $23.50/hr

Will directly supervise the Virtual Teller team and the management of the fleet of Interactive Teller Machines (ITMs) across the Bank's footprint. Will analyze performance metrics of team and fleet ...

MidFirst Bank

Virtual Teller

Oklahoma City, OK · On-site +1

$13 - $16.50/hr

Must adhere closely to bank procedures and regulations. * Strong work ethic and high integrity * Strong computer and 10 key skills Preferred Skills: * Previous experience in a customer service or ...

Farmers National Bank of Canfield

Virtual Teller

Niles, OH · On-site +1

$14 - $17.50/hr

Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND ...

Farmers National Bank of Canfield

Virtual Teller

Niles, OH

$13.50 - $17.50/hr

Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND ...

Green Spark

Virtual Teller

Oklahoma City, OK · On-site

Must adhere closely to bank procedures and regulations. * Strong work ethic and high integrity * Strong computer and 10 key skills Preferred Skills: * Previous experience in a customer service or ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX

$13.75 - $17/hr

The Virtual Teller is also responsible for answering member inquires and assisting them in ... Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements ...

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Bank Virtual Teller information

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$12

$17

$24

How much do bank virtual teller jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for bank virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Bank Virtual Tellers?

Bank Virtual Tellers are customer service representatives who assist clients remotely via video, chat, or phone instead of at a traditional bank counter. They handle a variety of banking services such as account inquiries, transaction processing, and providing information about banking products. Virtual tellers use secure digital platforms to ensure safe and efficient customer service. Their role helps banks extend their services beyond physical locations and operate more flexibly to meet customers’ needs.

What are the key skills and qualifications needed to thrive as a Bank Virtual Teller, and why are they important?

To thrive as a Bank Virtual Teller, you need a foundational knowledge of banking operations, customer service experience, and typically a high school diploma or equivalent. Familiarity with banking software, secure video conferencing platforms, and customer relationship management (CRM) systems is essential. Strong communication skills, problem-solving abilities, and attention to detail help virtual tellers deliver excellent remote service and build trust with clients. These skills ensure efficient, secure, and customer-centric virtual banking experiences in a digital environment.

How does a Bank Virtual Teller typically collaborate with on-site staff and other departments?

Bank Virtual Tellers work closely with on-site branch staff and various departments such as IT support, customer service, and compliance teams to ensure seamless customer transactions. They often coordinate with branch employees to resolve complex inquiries or verify customer information, especially when handling issues that require physical document verification or escalation. Regular communication and teamwork are essential, as Virtual Tellers must keep everyone informed about customer needs and system updates. This collaborative environment supports efficient problem-solving and enhances the overall customer experience.

What is the difference between Bank Virtual Teller vs Bank Teller?

AspectBank Virtual TellerBank Teller
CredentialsHigh school diploma; some roles may require certification in banking softwareHigh school diploma; certification optional
Work EnvironmentRemote, online platform, customer service via video or chatIn-branch, face-to-face customer interactions
Employer & Industry UsageUsed by banks offering digital banking servicesTraditional bank branches, retail banking
Common Search & ComparisonOften compared for digital banking rolesCompared for in-person banking roles

The main difference between a Bank Virtual Teller and a Bank Teller lies in their work environment and interaction mode. Virtual Tellers operate remotely via digital platforms, providing customer service online, while Bank Tellers work in physical branches engaging face-to-face with customers. Both roles require similar credentials but serve different customer engagement methods within the banking industry.

More about Bank Virtual Teller jobs
What cities are hiring for Bank Virtual Teller jobs? Cities with the most Bank Virtual Teller job openings:
What states have the most Bank Virtual Teller jobs? States with the most job openings for Bank Virtual Teller jobs include:
What job categories do people searching Bank Virtual Teller jobs look for? The top searched job categories for Bank Virtual Teller jobs are:
Bank Virtual Teller jobs near you
Infographic showing various Bank Virtual Teller job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.
Virtual Teller

Virtual Teller

Burke & Herbert Bank & Trust

Moorefield, WV • On-site

$14.75 - $19.25/hr

Full-time

Posted 5 days ago

Burke & Herbert Bank rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

132nd of 141 rated banks

Job description

CLASSIFICATION: Non-exempt


REPORTS TO: Director of Client Care Services


JOB DESCRIPTION

Summary/Objective

Provides prompt and superior customer service during the client interaction. Enhances the client’s experience through video transmission, using multiple software programs from our centralized Virtual Teller Center. Will support and demonstrate Service Beyond Expectations, Begins with Me service standards.


Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able and willing to work flexible work shifts to accommodate the extended operating hours and business needs of the Virtual Teller Center. Range of hours worked will include 7:20 a.m. to 6:40 p.m. Monday through Friday and 7:40 a.m. to 2:10 p.m. on Saturdays.
  • Promptly performs routine banking transactions such as deposits, checks, payments, and correcting transactions.
  • Assists clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, products, and services, online and mobile technology and marketing campaigns.
  • Clearly communicates the proper use of the interactive teller machine, handling client anxiety to new technology and their questions and objections.
  • Promotes the benefits of technology and ensures a positive experience.
  • Effectively uses position authority in order to make on-the-spot decisions including exceptions, providing solutions, adjustments and overrides.
  • Resolves complex and non-routine inquiries concerning bank policy and operating procedures; researches and resolves client’s issues/questions/concerns as time permits, referring more complicated and timely situations to the branch staff and/or appropriate department.
  • Performs end of day balancing according to procedures.
  • Follows operational procedures including bank security in order to protect client and bank assets.
  • Meets or exceeds minimum personal referral goals and contributes to Virtual Teller Center goals.
  • Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality.
  • Will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.


Other Duties

  • Adheres to all policy and procedures, security, audit and compliance of the company.
  • Other duties as assigned.


Skills/Abilities

  • Remains up to date and educated on software, systems, products, services, marketing campaigns, and policy and procedures.
  • Must be high-energy, service minded employees who are driven to be the best.
  • Utilizes various bank software programs, intranet site, and website to facilitate client’s transactions.
  • Must be comfortable and friendly on camera. Proficient and comfortable with technology devices and services.
  • Able to effectively communicate with clients through video in a professional and friendly manner.
  • Must be professional and friendly at all times.
  • Multitasks by working within multiple software programs concurrently to process a transaction while interacting with a client.
  • Works well independently and able to prioritize.
  • Strong organizational skills and detail-orientated with high degree of accuracy.
  • Effective problem solving skills to resolve issues.
  • Comfortable and confident in a centralized service and sales environment and ability to work closely with fellow Virtual Tellers and Contact Center Representatives.
  • Demonstrated excellent typing and computer skills.
  • Excellent written and verbal communication skills.

Supervisory Responsibility

This position does not have supervisory responsibilities.


Work Environment

This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


Physical Demands

This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.


Travel

Travel is not currently required for this position.

Education and Experience

  • High School Diploma or equivalent.
  • Prior retail banking experience preferred.
  • Prior customer service experience preferred.



Equal Employment Opportunity/M/F/disability/protected veteran status


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.