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Bank Virtual Teller Jobs (NOW HIRING)

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK · On-site +1

$14 - $17.75/hr

Job Type Full-time Description Join Blue Sky Bank's team as an on-site Virtual Teller/ITM Teller in Tulsa, OK! Connect with customers. Solve problems. Deliver exceptional service from anywhere in the ...

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK

$14 - $17.75/hr

Description Join Blue Sky Bank's team as an on-site Virtual Teller/ITM Teller in Tulsa, OK! Connect with customers. Solve problems. Deliver exceptional service from anywhere in the bank. As a Virtual ...

Neighbors FCU

Virtual Teller

Baton Rouge, LA · On-site

$18.90/hr

Maintain knowledge of and comply with regulatory requirements such as the Bank Secrecy Act and ... Assistant VP, Virtual Teller Center Location: Perkins Branch

Wings Credit Union

Virtual Teller

Apple Valley, MN · On-site

$20/hr

Join us during this transformative time and be part of shaping the future of banking! To learn more ... As a Virtual Teller, you will deliver real-time, face-to-face service through our interactive ...

Tucson Federal Credit Union

Virtual Teller I

Tucson, AZ · On-site +1

$20/hr

Virtual Teller REPORTS TO: Virtual Experience Supervisor SUPERVISES: None EXEMPTION STATUS: Non ... Abide by state and federal banking regulations. Attend training sessions and complete compliance ...

Smart Financial

Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is also responsible for answering member inquires and assisting them in ... Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements ...

Smart Financial

Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is also responsible for answering member inquires and assisting them in ... Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements ...

Smart Financial

Virtual Teller - Conroe

Conroe, TX · On-site +1

$13.75 - $17/hr

The Virtual Teller is also responsible for answering member inquires and assisting them in ... Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements ...

Farmers National Bank of Canfield

Virtual Teller

Niles, OH · On-site +1

$14 - $17.50/hr

Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND ...

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Bank Virtual Teller information

See salary details

$12

$17

$24

How much do bank virtual teller jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for bank virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a bank virtual teller?

Bank Virtual Tellers are customer service representatives who assist clients remotely via video, chat, or phone instead of at a traditional bank counter. They handle a variety of banking services such as account inquiries, transaction processing, and providing information about banking products. Virtual tellers use secure digital platforms to ensure safe and efficient customer service. Their role helps banks extend their services beyond physical locations and operate more flexibly to meet customers’ needs.

What are the key skills and qualifications needed to thrive as a bank virtual teller, and why are they important?

To thrive as a Bank Virtual Teller, you need a foundational knowledge of banking operations, customer service experience, and typically a high school diploma or equivalent. Familiarity with banking software, secure video conferencing platforms, and customer relationship management (CRM) systems is essential. Strong communication skills, problem-solving abilities, and attention to detail help virtual tellers deliver excellent remote service and build trust with clients. These skills ensure efficient, secure, and customer-centric virtual banking experiences in a digital environment.

How does a bank virtual teller typically collaborate with on-site staff and other departments?

Bank Virtual Tellers work closely with on-site branch staff and various departments such as IT support, customer service, and compliance teams to ensure seamless customer transactions. They often coordinate with branch employees to resolve complex inquiries or verify customer information, especially when handling issues that require physical document verification or escalation. Regular communication and teamwork are essential, as Virtual Tellers must keep everyone informed about customer needs and system updates. This collaborative environment supports efficient problem-solving and enhances the overall customer experience.

What is the difference between Bank Virtual Teller vs Bank Teller?

AspectBank Virtual TellerBank Teller
CredentialsHigh school diploma; some roles may require certification in banking softwareHigh school diploma; certification optional
Work EnvironmentRemote, online platform, customer service via video or chatIn-branch, face-to-face customer interactions
Employer & Industry UsageUsed by banks offering digital banking servicesTraditional bank branches, retail banking
Common Search & ComparisonOften compared for digital banking rolesCompared for in-person banking roles

The main difference between a Bank Virtual Teller and a Bank Teller lies in their work environment and interaction mode. Virtual Tellers operate remotely via digital platforms, providing customer service online, while Bank Tellers work in physical branches engaging face-to-face with customers. Both roles require similar credentials but serve different customer engagement methods within the banking industry.

More about Bank Virtual Teller jobs

What cities are hiring for Bank Virtual Teller jobs?

Cities with the most Bank Virtual Teller job openings:

What states have the most Bank Virtual Teller jobs?

States with the most job openings for Bank Virtual Teller jobs include:

What job categories do people searching Bank Virtual Teller jobs look for?

The top searched job categories for Bank Virtual Teller jobs are:

Bank Virtual Teller jobs near you
Infographic showing various Bank Virtual Teller job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 33% Physical, 2% Hybrid, and 65% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Virtual Teller/ITM Teller

Blue Sky Bank

Tulsa, OK • On-site, Remote

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Join Blue Sky Bank's team as an on-site Virtual Teller/ITM Teller in Tulsa, OK!
Connect with customers. Solve problems. Deliver exceptional service from anywhere in the bank.
As a Virtual Teller/ITM Teller, you will serve as a key point of contact for customers across the bank, providing exceptional service through phone, video, and digital channels. This role combines customer support, universal banking functions, account servicing, and operational expertise to help customers with their financial needs while supporting multiple branch locations. This position is often the first voice customers hear when contacting the bank and plays a vital role in creating positive experiences, strengthening relationships, and delivering innovative banking solutions.
Why Blue Sky Bank:
  • Benefits - Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage.
  • Customer Impact - Serve as a trusted resource for customers by providing prompt, professional assistance through phone, video, and digital banking channels.
  • Variety & Growth - Develop expertise across multiple banking functions, including account opening, consumer lending, digital banking, teller services, and deposit operations.
  • Team Environment - Join a collaborative team that values knowledge sharing, customer satisfaction, and continuous improvement.

What You'll Do:
Contact Center Operations
  • Serve as the first point of contact for incoming calls from customers across all bank branches
  • Handle inbound and outbound customer calls with professionalism and efficiency
  • Explain bank products and services, answer questions, and resolve account-related issues
  • Follow strict customer authentication procedures for all interactions
  • Work independently while serving as a valued resource to teammates
  • Deliver outstanding customer experiences during every customer interaction
Interactive Teller Machine (ITM) Services
  • Perform ITM virtual/video teller transactions for multiple branch locations
  • Maintain a professional, camera-ready appearance and workspace
  • Assist customers with routine transactions through interactive banking technology
  • Provide a seamless and personalized banking experience through virtual channels
Account Opening & Maintenance
  • Open and maintain consumer and business deposit accounts
  • Review and verify new account documentation for accuracy and compliance
  • Process account maintenance requests and updates
  • Verify and process changes to existing customer accounts
  • Assist customers with stop payment requests and account servicing needs
  • Order checks and debit cards as requested
Consumer Lending Support
  • Take and process consumer loan applications in accordance with bank guidelines
  • Assist customers throughout the application process
  • Ensure loan-related documentation is completed accurately and efficiently
Digital Banking & Customer Support
  • Assist customers with Digital Banking products and services
  • Troubleshoot digital banking issues and answer customer questions
  • Support customers with online and mobile banking needs
  • Provide guidance on available digital tools and resources
Teller Operations & Transaction Processing
  • Process teller transactions and maintain accurate records
  • Balance and reconcile cash daily
  • Verify customer identity and transaction documentation
  • Identify proper endorsements, payees, and signature requirements
  • Determine when holds are necessary and apply them according to bank policy
  • Assist with wire transfer transactions while ensuring compliance and verification procedures are followed
Operations & Administrative Support
  • Enter and maintain information in Retail logs and systems
  • Upload required documentation into designated systems
  • Utilize SharePoint and internal resources for policies and procedures
  • Serve as a liaison between Retail Banking and Deposit Operations
  • Gain and apply knowledge across multiple operational areas to support customers and teammates
Sales & Relationship Building
  • Identify customer needs and recommend appropriate products and services
  • Promote bank products and services to strengthen customer relationships
  • Maintain thorough knowledge of bank products and services
  • Build customer loyalty through personalized solutions and exceptional service
  • Recognize opportunities to deepen banking relationships and enhance customer satisfaction
Compliance, Security & Risk Awareness
  • Follow all applicable banking regulations, policies, and procedures
  • Adhere to strict customer verification and authentication standards
  • Recognize fraud risks, phishing attempts, scams, and suspicious activity
  • Help prevent fraud and minimize bank losses through proactive risk awareness
  • Ensure compliance with all operational and regulatory requirements
Teamwork & Collaboration
  • Collaborate effectively with teammates and departments across the organization
  • Foster positive working relationships and a supportive team culture
  • Share knowledge, skills, and resources to support team success
  • Demonstrate accountability, reliability, and strong time management skills
  • Contribute to continuous improvement efforts and customer service excellence
  • Encourage and support coworkers while celebrating team accomplishments

Requirements
Required Qualifications:
Education
  • High School Diploma or GED
  • Associate degree or equivalent experience preferred
Experience
  • 2-3 years of banking and/or call center experience required
  • Customer service experience required
  • Cash handling experience required
Other Requirements
  • Valid driver's license, proof of insurance, qualifying motor vehicle record, and reliable transportation
  • Availability to work Saturdays as business needs require
  • Ability to travel between branch locations as needed
Skills & Abilities
  • High level of professionalism and integrity
  • Strong customer service and customer satisfaction skills
  • Service-oriented, courteous, and respectful demeanor
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently with minimal supervision
  • Ability to work effectively as part of a team
  • Ability to prioritize tasks, multitask, and meet deadlines
  • Strong attention to detail and organizational skills
  • Ability to navigate multiple computer systems and software applications
  • Flexible, adaptable, and committed to continuous learning
  • Strong work ethic and accountability

Apply