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Bank Virtual Teller Jobs (NOW HIRING)

Deerwood Bank

Teller I

Deerwood, MN · On-site

$17.50 - $19.25/hr

Deerwood Bank is hiring a full-time Teller to work in its Deerwood, MN branch. This position is ... Medical insurance, including virtual telemedicine and mental health counseling * Health Savings ...

New

Deerwood Bank

Teller I

Deerwood, MN · On-site

$17.50 - $19.25/hr

Deerwood Bank is hiring a full-time Teller to work in its Deerwood, MN branch. This position is ... Medical insurance, including virtual telemedicine and mental health counseling * Health Savings ...

New

Minnwest Bank

Intermediate Universal Banker

Marshall, MN · On-site

$20.70 - $23.40/hr

Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our ... Complete teller functions including but not limited to receiving checks and cash for deposits ...

Minnwest Bank

Assistant Universal Banker

Waseca, MN · On-site

$16 - $18/hr

Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our ... Complete teller functions including but not limited to receiving checks and cash for deposits ...

First Community Credit Union

ATM Plus Teller

Chesterfield, MO · On-site

$15.75 - $19.75/hr

... banking experience for our members. Through video transmission via the ATM+, process a variety of ... Must be able to work efficiently and accurately in a fast-paced virtual environment. Good typing ...

First Community Credit Union

ATM Plus Teller

Chesterfield, MO · On-site

$15.75 - $19.75/hr

... banking experience for our members. Through video transmission via the ATM+, process a variety of ... Must be able to work efficiently and accurately in a fast-paced virtual environment. Good typing ...

Minnwest Bank

Assistant Universal Banker

Waseca, MN · On-site

$16 - $18/hr

Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our ... Complete teller functions including but not limited to receiving checks and cash for deposits ...

Minnwest Bank

Assistant Universal Banker

Wilmot, SD · On-site

$16 - $18/hr

Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our ... Complete teller functions including but not limited to receiving checks and cash for deposits ...

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Bank Virtual Teller information

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$12

$17

$24

How much do bank virtual teller jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bank virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a bank virtual teller?

Bank Virtual Tellers are customer service representatives who assist clients remotely via video, chat, or phone instead of at a traditional bank counter. They handle a variety of banking services such as account inquiries, transaction processing, and providing information about banking products. Virtual tellers use secure digital platforms to ensure safe and efficient customer service. Their role helps banks extend their services beyond physical locations and operate more flexibly to meet customers’ needs.

What are the key skills and qualifications needed to thrive as a bank virtual teller, and why are they important?

To thrive as a Bank Virtual Teller, you need a foundational knowledge of banking operations, customer service experience, and typically a high school diploma or equivalent. Familiarity with banking software, secure video conferencing platforms, and customer relationship management (CRM) systems is essential. Strong communication skills, problem-solving abilities, and attention to detail help virtual tellers deliver excellent remote service and build trust with clients. These skills ensure efficient, secure, and customer-centric virtual banking experiences in a digital environment.

How does a bank virtual teller typically collaborate with on-site staff and other departments?

Bank Virtual Tellers work closely with on-site branch staff and various departments such as IT support, customer service, and compliance teams to ensure seamless customer transactions. They often coordinate with branch employees to resolve complex inquiries or verify customer information, especially when handling issues that require physical document verification or escalation. Regular communication and teamwork are essential, as Virtual Tellers must keep everyone informed about customer needs and system updates. This collaborative environment supports efficient problem-solving and enhances the overall customer experience.

What is the difference between Bank Virtual Teller vs Bank Teller?

AspectBank Virtual TellerBank Teller
CredentialsHigh school diploma; some roles may require certification in banking softwareHigh school diploma; certification optional
Work EnvironmentRemote, online platform, customer service via video or chatIn-branch, face-to-face customer interactions
Employer & Industry UsageUsed by banks offering digital banking servicesTraditional bank branches, retail banking
Common Search & ComparisonOften compared for digital banking rolesCompared for in-person banking roles

The main difference between a Bank Virtual Teller and a Bank Teller lies in their work environment and interaction mode. Virtual Tellers operate remotely via digital platforms, providing customer service online, while Bank Tellers work in physical branches engaging face-to-face with customers. Both roles require similar credentials but serve different customer engagement methods within the banking industry.

More about Bank Virtual Teller jobs
What cities are hiring for Bank Virtual Teller jobs? Cities with the most Bank Virtual Teller job openings:
What states have the most Bank Virtual Teller jobs? States with the most job openings for Bank Virtual Teller jobs include:
What job categories do people searching Bank Virtual Teller jobs look for? The top searched job categories for Bank Virtual Teller jobs are:
Bank Virtual Teller jobs near you
Infographic showing various Bank Virtual Teller job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 2% Hybrid, and 53% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Personal Experience Rep I - Part Time (20 Hour)

Wright-Patt Credit Union, Inc.

Beavercreek, OH • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description


Personal Experience Representatives I (PERs) deliver extraordinary service in a unique virtual teller environment while accurately and efficiently processing a variety of cash and inquiry transactions for member-owners while adhering to applicable policies and procedures. PERs display the ability to solve a wide range of problems in a fast-paced member-focused environment and proactively suggest appropriate products and services to help member-owners better manage their financial needs.
1) Provide extraordinary service by being knowledgeable, engaging with members, making members feel valued and consistently apply defined service standards. Understand and answer members' questions and concerns by actively listening and offering guidance. Process a variety of transactions via a virtual environment for member-owners accurately and efficiently; including, but not limited to: deposits and withdrawals, identifying and responding to account inquires and questions, processing payments (including creation or modification of ACH and EFT transfers), handling card service inquires and requests, reviewing check holds and releasing holds within defined parameters, account maintenance, etc. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (40%)
2) Follow applicable security, member identification, and fraud prevention policies, procedures and practices. Assure member verification is handled according to WPCU policies for all transactions. (30%)
3) Demonstrate a strong ability to identify, analyze and solve problems with varying degrees of complexity. Identify and make appropriate referrals for member-owners that will result in members saving better, borrowing smarter and learning a lot. Look for ways to enhance members' relationships by building trust and confidence. (20%)
4) Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, supporting Member Help Center, as requested, etc. (10%)
Required Skills
A. Specialized or Technical Knowledge and Skills:
1) Must have a High School Diploma or equivalent or ten (10) years equivalent work experience. Some secondary education preferred.
2) Prior experience in a retail service environment or teller/cashier experience is preferred.
3) Must be able to handle high volume transactions in a fast-paced video banking environment.
4) Must be comfortable, professional, and friendly on camera.
5) Excellent analytical, communication, and interpersonal skills.
6) Must be able to learn and use a variety of software applications such as Microsoft Office, Teller Enterprise (Video Banking) and the Credit Union's core processing systems.
7) Ability to multi-task by operating multiple monitors and software systems at the same time.
8) Must have accurate keyboarding skills.

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