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Bank Virtual Teller Jobs (NOW HIRING)

Credit Union Texas

Teller Virtual

Garland, TX · On-site +1

$15.50 - $19.50/hr

Prior experience using ITM, video banking, or contact center platforms preferred. * Prior ... The Teller Virtual - Bilingual is expected to work fluently within these workflows, exercise sound ...

Credit Union of Texas

Teller Virtual

Garland, TX · On-site

$15.50 - $19.50/hr

Prior experience using ITM, video banking, or contact center platforms preferred. * Prior ... The Teller Virtual - Bilingual is expected to work fluently within these workflows, exercise sound ...

Credit Union of Texas

Teller Virtual

Garland, TX

$15.50 - $19.50/hr

Prior experience using ITM, video banking, or contact center platforms preferred.Prior experience ... The Teller Virtual - Bilingual is expected to work fluently within these workflows, exercise sound ...

BTC Bank

ITM Teller

Sedalia, MO · On-site

$14.50 - $18.25/hr

... offer a virtual and interactive version of an in-person banking experience. * Assist customers ... teller machine transactions such as cash and check deposits, cash withdrawals, transfers and ...

GREATER STATE BANK

Live Teller

Edinburg, TX

$11.50 - $14.50/hr

POSTION SUMMARYThe Live Teller serves as a virtual frontline representative of the bank, assisting customers through an interactive digital banking platform. This role provides exceptional customer ...

Renasant Bank

Virtual Banker

Tupelo, MS · On-site +1

$17.25 - $21.50/hr

... bank services utilizing Interactive Teller Machine (ITM) live video technology connected to branches across the banks footprint. The Virtual Banker will provide exceptional customer service, which ...

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Bank Virtual Teller information

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How much do bank virtual teller jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for bank virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Bank Virtual Tellers?

Bank Virtual Tellers are customer service representatives who assist clients remotely via video, chat, or phone instead of at a traditional bank counter. They handle a variety of banking services such as account inquiries, transaction processing, and providing information about banking products. Virtual tellers use secure digital platforms to ensure safe and efficient customer service. Their role helps banks extend their services beyond physical locations and operate more flexibly to meet customers’ needs.

What are the key skills and qualifications needed to thrive as a Bank Virtual Teller, and why are they important?

To thrive as a Bank Virtual Teller, you need a foundational knowledge of banking operations, customer service experience, and typically a high school diploma or equivalent. Familiarity with banking software, secure video conferencing platforms, and customer relationship management (CRM) systems is essential. Strong communication skills, problem-solving abilities, and attention to detail help virtual tellers deliver excellent remote service and build trust with clients. These skills ensure efficient, secure, and customer-centric virtual banking experiences in a digital environment.

How does a Bank Virtual Teller typically collaborate with on-site staff and other departments?

Bank Virtual Tellers work closely with on-site branch staff and various departments such as IT support, customer service, and compliance teams to ensure seamless customer transactions. They often coordinate with branch employees to resolve complex inquiries or verify customer information, especially when handling issues that require physical document verification or escalation. Regular communication and teamwork are essential, as Virtual Tellers must keep everyone informed about customer needs and system updates. This collaborative environment supports efficient problem-solving and enhances the overall customer experience.

What is the difference between Bank Virtual Teller vs Bank Teller?

AspectBank Virtual TellerBank Teller
CredentialsHigh school diploma; some roles may require certification in banking softwareHigh school diploma; certification optional
Work EnvironmentRemote, online platform, customer service via video or chatIn-branch, face-to-face customer interactions
Employer & Industry UsageUsed by banks offering digital banking servicesTraditional bank branches, retail banking
Common Search & ComparisonOften compared for digital banking rolesCompared for in-person banking roles

The main difference between a Bank Virtual Teller and a Bank Teller lies in their work environment and interaction mode. Virtual Tellers operate remotely via digital platforms, providing customer service online, while Bank Tellers work in physical branches engaging face-to-face with customers. Both roles require similar credentials but serve different customer engagement methods within the banking industry.

More about Bank Virtual Teller jobs
What cities are hiring for Bank Virtual Teller jobs? Cities with the most Bank Virtual Teller job openings:
What states have the most Bank Virtual Teller jobs? States with the most job openings for Bank Virtual Teller jobs include:
What job categories do people searching Bank Virtual Teller jobs look for? The top searched job categories for Bank Virtual Teller jobs are:
Bank Virtual Teller jobs near you
Infographic showing various Bank Virtual Teller job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.
Associate, Retail Channels (Bilingual Teller)

Associate, Retail Channels (Bilingual Teller)

Oriental Bank

Bayamon, PR • Hybrid

$13 - $16.25/hr

Full-time

Posted 27 days ago

Job description

The Associate, Retail Channels (Bilingual Teller) provides extraordinary, friendly and dynamic service to customers through interactions that transcend virtual/video face to face interactions. Position works on-site based in Bayamon, PR.

MAJOR DUTIES & RESPONSIBILITIES:

  • Serves customer in a professional and exceptional, courteous, efficient manner through prompt handling of all teller functions.

  • Perform regular teller's transactions through electronic/remote interactions in compliance with bank policies and procedures.

  • Answers questions from prospects or customers and maintains excellent customer relations; directs customers to proper employees for answers to more complex problems and inquiries.

  • Works independently and utilizes effective problem-solving skills to resolve issues; effectively uses knowledge of operating and security procedures in order to make on-the-spot transactions.

  • Multitasks by working with multiple software programs concurrently to complete a transaction and communicating with more than one customer concurrently.

  • Identifies cross-selling opportunities, selling new or additional products or services that meet customers' needs, and makes appropriate referrals to other bank areas.

  • Performs end of day balancing according to procedures.

  • Adheres to security, audit, and compliance requirements.

  • May act as a mentor/trainer to new Virtual Tellers.

  • Communicates customer comments, issues and requests to the appropriate branch/department.

  • Clearly communicates the proper use of the Virtual Teller Station, handling customer's objections and anxiety to new technology.

  • Promotes benefits of the technology and ensures a positive experience.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Associate or bachelor's degree in business administration or related field required.

  • One (1) year of customer service, call center or sales experience required.

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent customer service, interpersonal, problem-solving and documentations skills required both verbal and written.

  • Requires good telephone etiquette, listening and communication skills.

  • Understanding of banking or financial products and services preferred.

  • Detail oriented and able to manage multiple priorities required.

  • Computer proficiency required. Knowledge of MS Office and other business applications preferred.

  • Bilingual, English and Spanish required.

  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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