Float Concierge Banker
$17.80/hr
The Float Concierge Banker requires flexibility in working across multiple branches and Virtual Banking Center (VBC), providing support where needed to ensure an optimal member experience. The Float ...
$17.80/hr
The Float Concierge Banker requires flexibility in working across multiple branches and Virtual Banking Center (VBC), providing support where needed to ensure an optimal member experience. The Float ...
$17.80/hr
The Float Concierge Banker requires flexibility in working across multiple branches and Virtual Banking Center (VBC), providing support where needed to ensure an optimal member experience. The Float ...
Newburgh, IN · On-site +1
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs * Assist members via video, phone, chat, and in person * Process routine member requests such as ...
Newburgh, IN · On-site +1
$17.80/hr
Work across multiple branch locations and the Virtual Banking Center to support operational needs * Assist members via video, phone, chat, and in person * Process routine member requests such as ...
Newburgh, IN · On-site
$17.80/hr
The Float Concierge Banker requires flexibility in working across multiple branches and Virtual Banking Center (VBC), providing support where needed to ensure an optimal member experience. The Float ...
Newburgh, IN · On-site
$17.80/hr
The Float Concierge Banker requires flexibility in working across multiple branches and Virtual Banking Center (VBC), providing support where needed to ensure an optimal member experience. The Float ...
Indianapolis, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Indianapolis, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Merrillville, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Merrillville, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Portage, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Portage, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Crown Point, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Crown Point, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
West Lafayette, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
West Lafayette, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Fishers, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Fishers, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
West Lafayette, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
West Lafayette, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Portage, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Portage, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Indianapolis, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Indianapolis, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Crown Point, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Crown Point, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Indianapolis, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Indianapolis, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Fishers, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
Fishers, IN · On-site
$19/hr
Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...
South Bend, IN · On-site
$19/hr
Virtual Member Service Representative The Virtual Member Service Representative is responsible for ... Educate members on the use of ITM features, online banking, and other digital platforms.
South Bend, IN · On-site
$19/hr
Virtual Member Service Representative The Virtual Member Service Representative is responsible for ... Educate members on the use of ITM features, online banking, and other digital platforms.
South Bend, IN · On-site
$19/hr
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
South Bend, IN · On-site
$19/hr
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
South Bend, IN · On-site
$19/hr
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
South Bend, IN · On-site
$19/hr
Position Summary : The Virtual Member Service Representative is responsible for building ... Educate members on the use of ITM features, online banking, and other digital platforms.
$12.81 - $14.06
2% of jobs
$14.06 - $15.30
6% of jobs
$15.30 - $16.55
5% of jobs
$16.55 - $17.80
9% of jobs
$17.90 is the 25th percentile. Wages below this are outliers.
$17.80 - $19.05
23% of jobs
The median wage is $19.29 / hr.
$19.05 - $20.30
19% of jobs
$21.18 is the 75th percentile. Wages above this are outliers.
$20.30 - $21.54
14% of jobs
$21.54 - $22.79
4% of jobs
$22.79 - $24.04
5% of jobs
$24.04 - $25.29
6% of jobs
$25.29 - $26.53
5% of jobs
$12
$19
$26
A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.
A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.
To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.
The most popular types of Banker jobs in Indiana are:
For Virtual Banker jobs in Indiana, the most frequently searched job titles are:
The top searched job categories for Virtual Banker jobs in Indiana are:
Cities in Indiana with the most Virtual Banker job openings:

$17.80/hr
Full-time
Re-posted 23 days ago
Description
Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Float Concierge Banker to support members across multiple branch locations and our Virtual Banking Center (VBC).
The Float Concierge Banker requires flexibility in working across multiple branches and Virtual Banking Center (VBC), providing support where needed to ensure an optimal member experience. The Float Concierge Banker will assist members via on-screen, video experience, phone, chat, or in person. Weekday scheduling and location may vary; stipend pay will be applied. Candidates' availability will also need to be Fridays from 8:00 am - 6:30 pm, and Saturdays (rotating) from 8:30 am - 12:30 pm.Â
Starting Hourly Rate: $17.80 per hour
Employment Type: Full-time
About Heritage Federal Credit Union
Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.
EOE