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Virtual Banker Jobs in Indiana (NOW HIRING)

Centier Bank

Universal Banker

Lafayette, IN · On-site

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier Bank

Universal Banker

Elkhart, IN · On-site

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier Bank

Universal Banker

West Lafayette, IN · On-site

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier Bank

Universal Banker

Crown Point, IN · On-site

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier Bank

Traveling Universal Banker

Fishers, IN · On-site

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Universal Banker

West Lafayette, IN · On-site

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Universal Banker

Lafayette, IN

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Universal Banker

Crown Point, IN

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Universal Banker

Merrillville, IN · On-site

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Universal Banker

Elkhart, IN

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Traveling Universal Banker

Indianapolis, IN

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Traveling Universal Banker

Fishers, IN

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Centier

Traveling Universal Banker

Westfield, IN

$19/hr

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

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Virtual Banker information

See Indiana salary details

$12

$19

$26

How much do virtual banker jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual banker in Indiana is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $21.49 per hour, depending on experience, location, and employer.

What is a virtual banker?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What skills and qualifications are needed to thrive as a virtual banker?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What does a virtual banker do?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

What are the most commonly searched types of Banker jobs in Indiana? The most popular types of Banker jobs in Indiana are:
What are popular job titles related to Virtual Banker jobs in Indiana? For Virtual Banker jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Banker jobs in Indiana look for? The top searched job categories for Virtual Banker jobs in Indiana are:
What cities in Indiana are hiring for Virtual Banker jobs? Cities in Indiana with the most Virtual Banker job openings:
Virtual Banker jobs near you
Infographic showing various Virtual Banker job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $41,160 per year, or $19.8 per hour.

VIRTUAL PERSONAL BANKER

Springs Valley Bank & Trust Company

Jasper, IN • On-site

$17.25 - $21/hr

Full-time

Posted 3 days ago

New

Job description

JOB DESCRIPTION: VIRTUAL PERSONAL BANKER

DEPARTMENT: Operations

CLASSIFACTION: Non - Exempt

REPORTS TO: Operations Manager

SUPERVISES: No supervisory responsibility

SUMMARY: Supports customer Interactive Teller Machine (ITM) transactions through effective interpersonal interactions, excellent customer service, and accuracy. Answers customer service calls and online chats and resolves individual's questions and issues, handles complaints, completes transactional requests, performs research, follows-up on customer issues, and assists with various duties within the department.

Effective Date: February 19, 2025

MAJOR DUTIES & RESPONSIBILITIES:

  • Responsible for the efficient, effective, and accurate performance of ITM functions which includes

accepting deposits and loan payments, disbursing cash or check withdrawals, balancing daily transactions, posting transactions to customer accounts, maintaining customer records, and transferring funds from accounts as directed.

  • Answers phones and online chats professionally, research issues, responds to inquiries, handles and resolves complaints, and routes calls and chats to appropriate departments.
  • Provides business and consumer customers with digital banking support.
  • Develops relationship with customers via the ITM to identify sales opportunities and cross-sell products and services.
  • Reviews mobile deposits and merchant capture transactions and X-9 files.
  • Completes time-sensitive documents and reports as needed (currency transactions reports, suspicious activity reports, and hold forms) and identifies and escalates priority of issues.
  • Indexes documents, balances ITM and ATM's, verifies wires, and performs maintenance as needed.
  • Responds to after hour call messages, calling customers from Enfact Call list confirming card transactions.
  • Certificate of Deposit Maintenance, review and notices mailings.
  • Responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering. Reviews activity and reports for potential fraud.
  • Actively achieves individual sales, referral, operational, and community involvement goals.
  • Performs other duties as assigned

EDUCATION & EXPERIENCE:

  • High school diploma or equivalent.
  • One year of call center, customer service, frontline or operation experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • General knowledge of financial products, servicing, and operational procedures.
  • Excellent sales and interpersonal communication skills.
  • Excellent analytical skills and the ability to troubleshoot problems.
  • Ability to work well with others and in a fast-paced environment with the need to adapt to technology changes regularly.
  • Fluency in computer applications, including Microsoft Office Programs.

Apply