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Virtual Banker Jobs in Indiana (NOW HIRING)

Digital Relationship Banker

Merrillville, IN · On-site

$22.36 - $26.25/hr

Conduct consultative virtual financial conversations to uncover customer needs, align solutions with financial goals, and deepen primary banking relationships. * Champion digital adoption by ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

Represent Centier professionally with virtual and/or outside community involvement, external ... Banking experience is a plus, but not required. * Minimum of six months customer service/cash ...

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Virtual Banker information

See Indiana salary details

$12

$19

$26

How much do virtual banker jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for virtual banker in Indiana is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $21.49 per hour, depending on experience, location, and employer.

What is a Virtual Banker job?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What are the key skills and qualifications needed to thrive in the Virtual Banker position, and why are they important?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What does the typical workday look like for a Virtual Banker, and how do they collaborate with their team?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.
What are the most commonly searched types of Banker jobs in Indiana? The most popular types of Banker jobs in Indiana are:
What are popular job titles related to Virtual Banker jobs in Indiana? For Virtual Banker jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Banker jobs in Indiana look for? The top searched job categories for Virtual Banker jobs in Indiana are:
What cities in Indiana are hiring for Virtual Banker jobs? Cities in Indiana with the most Virtual Banker job openings:
Infographic showing various Virtual Banker job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, 4% Hybrid, and 26% Remote job distribution, with an average salary of $41,160 per year, or $19.8 per hour.

$17.80/hr

Full-time

Posted 28 days ago


Job description

Description:

Heritage Federal Credit Union is seeking a Float Concierge Banker to support members across multiple branch locations and our Virtual Banking Center (VBC). This role provides service to members through video, phone, chat, and in-person interactions while ensuring consistent service coverage where needed.


This position requires flexibility in schedule and location, including travel between branches and virtual support as business needs require. Additional stipend pay will apply.


Starting Hourly Rate: $17.80 per hour
Employment Type: Full-time


Schedule Requirements
  • Weekday schedule varies by location and business needs
  • Availability required on Fridays from 8:00 a.m. – 6:30 p.m.
  • Rotating Saturdays from 8:30 a.m. – 12:30 p.m.
Primary Responsibilities
  • Work across multiple branch locations and the Virtual Banking Center to support operational needs
  • Assist members via video, phone, chat, and in person
  • Process routine member requests such as address, phone, and email updates; wire transfers; stop payments; and check orders
  • Open new membership accounts
  • Answer questions related to credit union products and services
  • Maintain working knowledge of Interactive Teller Machine (ITM) functionality
  • Provide referrals to Senior and Relationship Bankers when appropriate
  • Maintain up-to-date knowledge of credit union products, services, and procedures
  • Fill in at assigned locations as needed
Qualifications
  • Ability to travel between multiple locations (100% travel availability required)
  • High school diploma or GED
  • Minimum 1 year of experience in finance, sales, or a customer-facing role
  • Customer service experience required
  • Call center or virtual service experience preferred
  • Self-motivated and adaptable to changing work environments


About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.


EOE

Requirements: