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Virtual Banker Jobs (NOW HIRING)

Virtual Banker

Lexington, KY · On-site

$17.75 - $21.50/hr

The Virtual Banker is responsible for providing comprehensive relationship and portfolio management for an assigned group of business customers. This role serves as the primary point of contact for ...

Virtual Banker

Saint Paul, MN · On-site

$19.60 - $22.05/hr

The Virtual Banker is responsible for providing all Minnwest Bank customers with a professional and courteous knockout customer experience, from sales to service. Individuals in this role will be on ...

Virtual Banker

Lexington, KY · On-site

$16.75 - $20.50/hr

The Virtual Banker is responsible for providing comprehensive relationship and portfolio management for an assigned group of business customers. This role serves as the primary point of contact for ...

Virtual Banker

Brownsville, TX · On-site +1

$16.50 - $20.25/hr

Cross-sell bank services and products * Responsible for researching and preparing the proper response to customer complaints and inquiries by interacting with team members, employees and managers in ...

Virtual Banker

Brownsville, TX

$16.50 - $20.25/hr

Ensure accuracy and provide correct information to customers to resolve issues and exceed customer expectations at first point of contact Cross-sell bank services and products Responsible for ...

Virtual Banker

Webster, TX · On-site +1

$17 - $20.50/hr

Understands all the functions of retail banking, including Teller, Member Service, Loan Origination, and deepening relationships. * Applies advanced knowledge and experience to situations and can ...

Virtual Banker

Webster, TX · On-site

$17 - $20.50/hr

Understands all the functions of retail banking, including Teller, Member Service, Loan Origination, and deepening relationships. * Applies advanced knowledge and experience to situations and can ...

The Evening Virtual Banker provides professional digital banking support to customers outside of standard business hours. This role focuses on resolving service issues, managing account inquiries ...

Virtual Banker III - Tempe, AZ

Tempe, AZ

$18.75 - $22.75/hr

As a Virtual Banker III within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology ...

We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll play a vital role in supporting our customers with their financial needs through virtual channels.

Virtual Banker III - Tempe, AZ

Tempe, AZ · On-site +1

$18.75 - $22.75/hr

As a Virtual Banker III within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology ...

We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll play a vital role in supporting our customers with their financial needs through virtual channels.

Develop new member relationships and expand existing member relationships by providing Credit Union solutions/relationship banking. * Gather the necessary stipulations to see the loan application to ...

Virtual Banker - Onsite

Phoenix, AZ · On-site +1

$21.12 - $26.40/hr

Develop new member relationships and expand existing member relationships by providing Credit Union solutions/relationship banking. * Gather the necessary stipulations to see the loan application to ...

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Virtual Banker information

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How much do virtual banker jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual banker in the United States is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $22.60 per hour, depending on experience, location, and employer.

What is a virtual banker?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What skills and qualifications are needed to thrive as a virtual banker?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What does a virtual banker do?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

More about Virtual Banker jobs
What cities are hiring for Virtual Banker jobs? Cities with the most Virtual Banker job openings:
What are the most commonly searched types of Banker jobs? The most popular types of Banker jobs are:
What states have the most Virtual Banker jobs? States with the most job openings for Virtual Banker jobs include:
Infographic showing various Virtual Banker job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 2% Hybrid, and 53% Remote job distribution, with an average salary of $43,255 per year, or $20.8 per hour.

Virtual Banker

Peoples Bank

Lexington, KY • On-site

$17.75 - $21.50/hr

Full-time

Life, Retirement, PTO

Posted 9 days ago


Job description

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

  • American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
  • Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026
  • Newsweek’s America's Greatest Workplaces 2024, 2025 and 2026
  • Forbes America’s Best Banks 2024 and 2025
  • Forbes Best-in-State Banks 2020, 2021. 2025 and 2026
  • TIME’s America’s Growth Leaders 2026 award winner

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Job Purpose:

The Virtual Banker is responsible for providing comprehensive relationship and portfolio management for an assigned group of business customers. This role serves as the primary point of contact for existing client relationships and is accountable for portfolio health, credit quality, client experience, and revenue growth. The position balances proactive portfolio administration—including loan and deposit oversight, renewals, and risk management—with defined sales expectations focused on expanding existing relationships, identifying new opportunities, and delivering value-added financial solutions through a predominantly virtual engagement model.

Job Duties:

  • Directly manage an assigned portfolio of business customers, including business term loans, commercial real estate loans, lines of credit, and business deposit relationships.
  • Proactively manage portfolio performance through delinquency monitoring, outbound client contact, and coordination with Credit Administration and internal partners.
  • Manage loan maturities to ensure timely renewals, extensions, and required documentation in accordance with bank policy.
  • Facilitate loan modifications and portfolio adjustments within approved credit guidelines.
  • Oversee depository overdraft management for assigned accounts.
  • Conduct regular portfolio reviews to minimize risk, reduce delinquency, and ensure compliance with bank and regulatory standards.
  • Maintain current and accurate borrower financial information, including business and personal financial statements and tax returns.
  • Generate incremental loan, deposit, and fee revenue by expanding existing client relationships and meeting established individual sales goals.
  • Identify need-based sales opportunities and cross-sell appropriate bank products and services, including treasury/cash management, merchant services, insurance, investment, and retail referrals.
  • Execute an individual business plan aligned to production, activity, and portfolio growth expectations.
  • Actively utilize the CRM system to manage client relationships, document interactions, and track sales activity.
  • Partner with Retail Branch associates and internal specialists to support coordinated relationship strategies and sales efforts.
  • Work cross-functionally with internal departments to negotiate, process, and complete loan and depository documentation.
  • Will perform special projects as assigned.

Education, Job Skills and Qualifications:

  • Bachelor’s degree in business, finance, accounting, economics, or related field or equivalent work experience.
  • 3-5 years of experience in business or commercial banking or lending.
  • Demonstrated experience with loan renewals, portfolio management, deposit growth and client relationship oversight.
  • Strong analytical skills with the ability to interpret financial statements and tax returns.
  • Sales-oriented mindset with the ability to identify growth opportunities within an existing client base.
  • Proven ability to balance portfolio risk management with revenue growth objectives.
  • Strong verbal and written communication skills.
  • Excellent organization, time management, and attention to detail.
  • Ability to work independently in a virtual environment while collaborating effectively with internal partners.
  • Proficiency with Microsoft Office products; experience with Salesforce, and loan systems (e.g., nCino) preferred.
  • Proven judgement, discretion, and decision-making skills.
  • Team Player.
  • Valid Driver’s license; limited travel may be required.

Basic Qualifications:

  • Bachelor’s degree in business, finance, accounting, economics, or related field or equivalent work experience.
  • 3-5 years of experience in business or commercial banking or lending.
  • Demonstrated experience with loan renewals, portfolio management, deposit growth and client relationship oversight.
  • Valid Driver’s license: limited travel may be required.


Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process, or other inquiries.