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Online Banker Jobs (NOW HIRING)

Dieterich Bank

Personal Banker

Edwardsville, IL · On-site

$15 - $18/hr

You'll assist customers with account openings, transactions, online banking support, and financial solutions that help improve their overall financial well-being.This position is ideal for someone ...

Dieterich Bank

Retail Banker

Effingham, IL · On-site

$17 - $22/hr

... with online banking, mobile banking, and digital banking servicesAddress account maintenance requests, including address changes and fraud-related inquiriesIdentify customer financial needs and ...

Dieterich Bank

Personal Banker

Teutopolis, IL · On-site

$17 - $22/hr

... with online banking, mobile banking, and digital banking servicesAddress account maintenance requests, including address changes and fraud-related inquiriesIdentify customer financial needs and ...

Dieterich Bank

Personal Banker

Effingham, IL · On-site

$17 - $22/hr

You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services.

Dieterich Bank

Personal Banker- Columbia

Columbia, IL · On-site

$18.75 - $23/hr

Process customer transactions, including deposits, withdrawals, loan payments, and check cashing * Assist customers with online banking, mobile banking, and digital banking services * Address account ...

Dieterich Bank

Personal Banker- Teutopolis

Teutopolis, IL · On-site

$17 - $22/hr

Process customer transactions, including deposits, withdrawals, loan payments, and check cashing * Assist customers with online banking, mobile banking, and digital banking services * Address account ...

Bank of America

Relationship Banker

Gresham, OR · On-site

$19.50 - $25.75/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Eugene, OR · On-site

$18.50 - $24.25/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Eugene, OR

$18.50 - $24.25/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Gresham, OR · On-site

$19.50 - $25.50/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Bend, OR

$19.50 - $25.50/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Dieterich Bank

Retail Banker-Effingham

Effingham, IL · On-site

Process customer transactions, including deposits, withdrawals, loan payments, and check cashing * Assist customers with online banking, mobile banking, and digital banking services * Address account ...

M C Bank and Trust Co.

Universal Banker

New Orleans, LA

$15.75 - $19.50/hr

Perform all Teller transactions and troubleshoot debit card and online banking issues. * Promote and market the Bank's products and services to both new and existing clients. * Maintain a high level ...

Dieterich Bank

Retail Banker-Effingham

Effingham, IL

Process customer transactions, including deposits, withdrawals, loan payments, and check cashing * Assist customers with online banking, mobile banking, and digital banking services * Address account ...

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Online Banker information

See salary details

$31K

$64.1K

$114.5K

How much do online banker jobs pay per year?

As of Aug 23, 2026, the average yearly pay for online banker in the United States is $64,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $66,000.00 per year, depending on experience, location, and employer.

What does an online banker do?

An Online Banker is a banking professional who assists customers with financial transactions, account management, and banking services through digital platforms such as websites, mobile apps, and chat support. Their responsibilities include helping clients open accounts, transfer funds, pay bills, and resolve issues without the need for physical branch visits. Online Bankers are also trained to provide guidance on digital banking tools and ensure the security of customers' personal and financial information.

What are the key skills and qualifications needed to thrive as an online banker?

To thrive as an Online Banker, you need a solid understanding of banking products, digital financial services, and customer account management, often supported by a degree in finance or related experience. Familiarity with online banking platforms, CRM software, and cybersecurity protocols is typically required. Excellent communication, problem-solving abilities, and attention to detail help you deliver outstanding virtual customer service. These skills are crucial for efficiently resolving client queries, maintaining security, and fostering customer trust in digital banking environments.

What are some common challenges online bankers face when assisting customers remotely?

Online Bankers often encounter challenges such as verifying customer identities securely, addressing complex banking needs without face-to-face interaction, and managing multiple customer inquiries simultaneously through digital channels. They must stay up to date on online security protocols and be adept at using various communication tools to resolve issues efficiently. Developing strong communication skills and maintaining patience is key to delivering excellent service and building trust with customers in a remote setting.

What is the difference between Online Banker vs Customer Service Representative?

AspectOnline BankerCustomer Service Representative
CredentialsBanking experience, sometimes certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote or branch-based, digital banking platformsCall centers, retail branches, or remote
Industry UsageFinancial services, bankingBanking, retail, telecommunications
Search/Comparison IntentOnline banking roles, digital banking jobsCustomer support, client service roles

Online Bankers focus on managing digital banking services, providing financial advice online, and handling online transactions. Customer Service Representatives assist clients with inquiries, account issues, and support across various channels. While both roles involve client interaction within banking, Online Bankers specialize in digital platforms, whereas Customer Service Reps may work in person or via phone, with broader customer support responsibilities.

Can I work remotely for an online banker?

Online bankers often have the opportunity to work remotely, especially for roles involving customer service, account management, or financial advising that can be performed using secure online platforms. However, some tasks may require in-person presence or specific certifications, and employers' policies vary regarding remote work arrangements.
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Cities with the most Online Banker job openings:

What are the most commonly searched types of Banker jobs?

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What states have the most Online Banker jobs?

States with the most job openings for Online Banker jobs include:

Online Banker jobs near you
Infographic showing various Online Banker job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $64,080 per year, or $30.8 per hour.

Personal Banker

Dieterich Bank

Edwardsville, IL • On-site

$15 - $18/hr

Part-time

PTO

Posted 8 days ago

Dieterich Bank rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

116th of 171 rated banks

Job description

Dieterich Bank is hiring a Part-Time Personal Banker for our Edwardsville Branch!If you enjoy building relationships, helping people reach their financial goals, and delivering exceptional customer service, we'd love to meet you.Schedule: Mondays and Fridays: 7:45am to 5:00pm Rotating Saturdays: 9:00am to 12:00pm Part-time positionAbout the Role As a Personal Banker, you will be the face of Dieterich Bank, helping customers with their everyday banking needs while building strong relationships within the community. You'll assist customers with account openings, transactions, online banking support, and financial solutions that help improve their overall financial well-being.This position is ideal for someone who enjoys customer interaction, problem-solving, and working in a team-oriented environment.What You'll DoDeliver exceptional customer service while creating a welcoming banking experience Process customer transactions, including deposits, withdrawals, payments, and check cashingAssist customers with online banking, mobile banking, and digital banking services Open and maintain checking, savings, and other deposit accounts Respond to account inquiries and resolve customer concerns professionally Help customers identify banking products and services that fit their financial needs Process account maintenance requests, including address changes and account updatesMaintain confidentiality and ensure compliance with banking regulations and policies Support branch operations and collaborate with team members to achieve branch goals What We're Looking For 1-3 years of customer service experience, preferably in banking, financial services, retail, or a similar face-to-face environment Associate degree in Business or related field preferred Dependable with the ability to work a rotating Saturday schedule Strong communication, relationship-building, and customer service skills Ability to recognize customer needs and recommend appropriate banking solutions Comfortable using technology, including Microsoft Office, online banking platforms, and mobile applications Detail-oriented with strong organizational and problem-solving abilities Team player who demonstrates professionalism and a positive attitude Commitment to Dieterich Bank's core values: Integrity, Value, Service Excellence, and Teamwork Why Join Dieterich Bank? Dieterich Bank is a community bank with approximately $1.5 billion in assets, serving customers through 16 locations across South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis.Named one of the Best Places to Work in Illinois for eight consecutive years, we are committed to creating a supportive, family-friendly culture where employees can thrive both professionally and personally.Benefits401(k) Plan- Employer matching availableDiscretionary Profit Sharing PlanDiscretionary Bonus PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choiceAt Dieterich Bank, we're more than a bank. We're relationship builders, community supporters, and trusted financial partners. If you're looking for a rewarding part-time opportunity where you can make a difference every day, apply today.Dieterich Bank is an EEO/AA/Vet/Disability Employer.
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