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Virtual Relationship Banker Jobs (NOW HIRING)

Peoples Bank

Digital Relationship Banker

Merrillville, IN · On-site

$22.36 - $26.25/hr

Conduct consultative virtual financial conversations to uncover customer needs, align solutions with financial goals, and deepen primary banking relationships. * Champion digital adoption by ...

Technology Credit Union

Relationship Banker

San Jose, CA · On-site

$22 - $28.75/hr

In addition, the Relationship Banker is responsible for developing direct sales growth for ... Virtual Branch, identifying opportunities to deepen member relationships. • Proactively ...

Technology Credit Union

Relationship Banker

San Jose, CA

$22 - $28.75/hr

In addition, the Relationship Banker is responsible for developing direct sales growth for ... through Virtual Branch, identifying opportunities to deepen member relationships. Proactively ...

Technology Credit Union

Relationship Banker

San Jose, CA · On-site

$22 - $28.75/hr

The Relationship Banker assists members with a full range of financial products and services in a ... Virtual Branch, identifying opportunities to deepen member relationships. • Proactively ...

Extraco Banks

Relationship Banker - Waco

Waco, TX · On-site

$16.50 - $21.50/hr

As a Relationship Banker, you will hold a key position within our bank, responsible for ... to virtual tellers, our mobile app and safe online banking habits. Be a point of contact for ...

Extraco Banks

Relationship Banker - Hamilton

Hamilton, TX · On-site

$16.50 - $21.75/hr

As a Relationship Banker, you will hold a key position within our bank, responsible for ... to virtual tellers, our mobile app and safe online banking habits. Be a point of contact for ...

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How much do virtual relationship banker jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual relationship banker in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Relationship Banker, and why are they important?

To excel as a Virtual Relationship Banker, you need strong financial acumen, customer service expertise, and typically a bachelor's degree in finance or related field. Familiarity with CRM software, digital banking platforms, and secure communication tools is essential. Excellent verbal communication, active listening, and problem-solving skills help build trust and rapport with clients remotely. These abilities are crucial for delivering personalized financial solutions and maintaining client satisfaction in a virtual environment.

How does a Virtual Relationship Banker typically collaborate with other departments to support clients?

As a Virtual Relationship Banker, you’ll frequently work with colleagues across departments such as loan processing, fraud prevention, and wealth management to address clients’ diverse financial needs. Clear communication and prompt coordination are essential, especially when resolving complex issues or referring clients for specialized services. Most teams use digital platforms and regular virtual meetings to maintain seamless collaboration, ensuring clients receive comprehensive and timely support. This cross-functional teamwork not only strengthens client relationships but also broadens your exposure to various banking functions.

What does a Virtual Relationship Banker do?

A Virtual Relationship Banker assists clients with their banking needs through digital channels such as phone, email, or video calls. They help customers manage accounts, process transactions, offer financial advice, and resolve issues remotely. This role combines customer service skills with knowledge of banking products to build strong client relationships without in-person interactions. Virtual Relationship Bankers often use secure technology platforms to provide a convenient and personalized banking experience.

What is the difference between Virtual Relationship Banker vs Virtual Personal Banker?

AspectVirtual Relationship BankerVirtual Personal Banker
CredentialsBanking certifications, financial licensesBanking certifications, financial licenses
Work EnvironmentRemote, client-focused, digital platformsRemote, client-focused, digital platforms
Employer & IndustryBanks, financial institutionsBanks, financial institutions
Search & Comparison IntentCustomer relationship management, financial advisingCustomer service, banking support

Both Virtual Relationship Bankers and Virtual Personal Bankers work remotely within banking institutions, focusing on client interactions. The main difference lies in their roles: Virtual Relationship Bankers typically handle broader relationship management and financial advising, while Virtual Personal Bankers focus on day-to-day banking support and customer service. Understanding these distinctions helps job seekers identify the right role based on their skills and career goals.

More about Virtual Relationship Banker jobs
What cities are hiring for Virtual Relationship Banker jobs? Cities with the most Virtual Relationship Banker job openings:
What are the most commonly searched types of Relationship Banker jobs? The most popular types of Relationship Banker jobs are:
What states have the most Virtual Relationship Banker jobs? States with the most job openings for Virtual Relationship Banker jobs include:
What job categories do people searching Virtual Relationship Banker jobs look for? The top searched job categories for Virtual Relationship Banker jobs are:
Virtual Relationship Banker jobs near you
Infographic showing various Virtual Relationship Banker job openings in the United States as of May 2026, with employment types broken down into 17% Full Time, 79% Part Time, and 4% Temporary. Highlights an 95% Physical, and 5% Hybrid job distribution, with an average salary of $43,153 per year, or $20.7 per hour.
Virtual Relationship Banker

Virtual Relationship Banker

Vantage West Credit Union

Tucson, AZ • On-site, Remote

$19 - $22.72/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

GENERAL SUMMARY:
Responsible for providing accurate, professional and prompt Member service while performing a variety of financial transactions virtually, through interactive teller machines (ITMs). Maintains knowledge on all related products, services, and promotions to effectively create cross-sale opportunities based on member needs.
This role is eligible for a language stipend of $200/monthly after 90 days of employment
Salary range is $19.00 - $22.72/hr. Job Grade, NE 8. Final salary is dependent on a candidate's experience and qualifications.
QUALIFICATIONS:
Minimum Education & Experience Requirements:
  • High School diploma or equivalent
  • 3 years customer service, sales and/or retail banking experience
  • Spanish speaking is preferred

Minimum Knowledge & Skill Requirements:
  • Maintains a positive, professional appearance while communicating effectively through on-screen technology
  • Excellent attention to detail and sound judgement
  • Ability to work in a fast-paced, goal-oriented environment
  • Must be an effective team player, cooperative, flexible and dependable
  • Ability to communicate clearly and effectively
  • Knowledge of credit union products and services
  • Must be customer service oriented with the ability to identify and meet member needs
  • Must possess basic math and computer skills

COMPETENCIES:
  • Customer Focus
  • Composure
  • Approachability
  • Drive for Results
  • Decision Quality
  • Self-Development
  • Perseverance

WORKING CONDITIONS/ENVIRONMENT:
This job requires the employee to sit or stand for extended periods of time. Infrequent lifting up to 25 lbs.
OTHER REQUIREMENTS:
Must comply with all aspects of the Bank Secrecy Act (BSA). Must be able to obtain license through the Nationwide Mortgage Licensing System & Registry (NMLS).
MAJOR ACCOUNTABILITIES AND TASKS:
  1. Processes a variety of virtual transactions promptly, accurately and efficiently. This includes deposits, transfers, withdrawals, and payments in accordance with credit union policies, procedures, and regulatory requirements.
  2. Learns and applies new technology, serving as a Subject Matter Expert on Interactive Video Teller Machines and stays abreast of ITM enhancements, including process improvement and procedures.
  3. Guides members through self-service handling of account maintenance requests through digital channels.
  4. Builds, develops and maintains relationships with members to ensure a positive member experience.
  5. Determines Member's financial needs and recommends appropriate products and services. Educates Member on the various products and services available including online and mobile banking. Creates cross-selling opportunities in order to meet branch and individual sales goals.
  6. Resolves Members' requests, problems, and complaints or directs them to the appropriate person or department for information and assistance.
  7. Maintains an up-to-date and comprehensive knowledge on all credit union products, services, promotions, policies, procedures, rules and regulations.
  8. Meets balancing requirements.
  9. Performs other duties as assigned.

About Us:
At Vantage West, we pride ourselves on fostering a vibrant learning environment where curiosity and growth are at the heart of everything we do. Together, we are not just building a successful company; we are cultivating a community where everyone can thrive.
Benefits And Perks:
• Health Coverage - We offer medical, dental and vision coverage for you and your dependents. Other benefits include: life insurance, flexible spending accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate Care Solutions (Backup Child and Adult Care Services).
• Paid Time Off and Holidays - Work-life balance is a focus with generous paid time off, with additional time given for sick days, paid holidays, and 16 hours of paid time to participate in our community volunteer program. We also offer enhanced paid military leave and paid maternity/paternity leave.
• Retirement Savings - Generous 401k Plan.
• Development Activities - We focus on continuous growth by encouraging Job Shadowing and Personal Development Plans, which leads to a 40+% annual internal promotion rate.
• Tuition Reimbursement - We have partnered with the University of Arizona Global Campus to offer eligible full-time employees 100% tuition coverage towards an online Bachelor's or Master's Degree.
Equal Opportunity Employer Veterans Disabled
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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