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Virtual Relationship Banker Jobs in Michigan (NOW HIRING)

Universal Banker

Troy, MI · On-site

$17 - $21.25/hr

Relationship Building: * Drives branch growth through outbound prospecting and community engagement ... Assists customer with self-service devices, whether in-person or remotely in a virtual capacity.

Universal Banker

Troy, MI

$17 - $21.50/hr

Relationship Building: * Drives branch growth through outbound prospecting and community engagement ... Assists customer with self-service devices, whether in-person or remotely in a virtual capacity.

Universal Banker

Troy, MI · On-site

$17 - $21.25/hr

Creates an enhanced customer experience with an "all-in-one" approach to relationship building ... person or remotely in a virtual capacity Other duties as assigned. Education, Experience ...

Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships

New

As applicable, attend client calls (virtual or in-person) with Relationship Management and other Bank partners. * Maintain up-to-date knowledge of market/industry trends. Conduct industry and market ...

As applicable, attend client calls (virtual or in-person) with Relationship Management and other Bank partners. * Maintain up-to-date knowledge of market/industry trends. Conduct industry and market ...

At Bank of America, we are guided by a common purpose to help make financial lives better through ... The ITAM team is responsible for ensuring technology hardware, software, cloud, virtual, and ...

Overview Lead with Relationships. Close with confidence. Channel Sales is where growth happens ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Overview Lead with Relationships. Close with confidence. Channel Sales is where growth happens ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Overview Lead with Relationships. Close with confidence. Channel Sales is where growth happens ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

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Virtual Relationship Banker information

What does a virtual relationship banker do?

A Virtual Relationship Banker assists clients with their banking needs through digital channels such as phone, email, or video calls. They help customers manage accounts, process transactions, offer financial advice, and resolve issues remotely. This role combines customer service skills with knowledge of banking products to build strong client relationships without in-person interactions. Virtual Relationship Bankers often use secure technology platforms to provide a convenient and personalized banking experience.

What are the key skills and qualifications needed to thrive as a virtual relationship banker?

To excel as a Virtual Relationship Banker, you need strong financial acumen, customer service expertise, and typically a bachelor's degree in finance or related field. Familiarity with CRM software, digital banking platforms, and secure communication tools is essential. Excellent verbal communication, active listening, and problem-solving skills help build trust and rapport with clients remotely. These abilities are crucial for delivering personalized financial solutions and maintaining client satisfaction in a virtual environment.

How does a virtual relationship banker typically collaborate with other departments to support clients?

As a Virtual Relationship Banker, you’ll frequently work with colleagues across departments such as loan processing, fraud prevention, and wealth management to address clients’ diverse financial needs. Clear communication and prompt coordination are essential, especially when resolving complex issues or referring clients for specialized services. Most teams use digital platforms and regular virtual meetings to maintain seamless collaboration, ensuring clients receive comprehensive and timely support. This cross-functional teamwork not only strengthens client relationships but also broadens your exposure to various banking functions.

What is the difference between Virtual Relationship Banker vs Virtual Personal Banker?

AspectVirtual Relationship BankerVirtual Personal Banker
CredentialsBanking certifications, financial licensesBanking certifications, financial licenses
Work EnvironmentRemote, client-focused, digital platformsRemote, client-focused, digital platforms
Employer & IndustryBanks, financial institutionsBanks, financial institutions
Search & Comparison IntentCustomer relationship management, financial advisingCustomer service, banking support

Both Virtual Relationship Bankers and Virtual Personal Bankers work remotely within banking institutions, focusing on client interactions. The main difference lies in their roles: Virtual Relationship Bankers typically handle broader relationship management and financial advising, while Virtual Personal Bankers focus on day-to-day banking support and customer service. Understanding these distinctions helps job seekers identify the right role based on their skills and career goals.

Can I be a virtual relationship banker with no experience?

Virtual relationship banker roles typically require some customer service or banking knowledge, but many employers offer training for candidates with no prior experience. Strong communication skills and familiarity with digital tools can help you qualify for entry-level positions. Certifications in banking or finance are not always required but can enhance your prospects.

What is a virtual relationship banker?

A virtual relationship banker is a banking professional who provides customer service and financial advice remotely, often through digital channels such as phone, email, or video calls. They assist clients with banking needs, account management, and financial products without in-person interaction, requiring strong communication skills and familiarity with banking software.

What is virtual relationship banking?

Virtual relationship banking is a service model where bank representatives build and maintain client relationships remotely through digital channels such as video calls, chat, and email. For a Virtual Relationship Banker, strong communication skills and familiarity with banking software are essential to provide personalized financial advice and support without in-person interactions.

What are the most commonly searched types of Relationship Banker jobs in Michigan?

The most popular types of Relationship Banker jobs in Michigan are:

What are popular job titles related to Virtual Relationship Banker jobs in Michigan?

For Virtual Relationship Banker jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Relationship Banker jobs in Michigan look for?

The top searched job categories for Virtual Relationship Banker jobs in Michigan are:

What cities in Michigan are hiring for Virtual Relationship Banker jobs?

Cities in Michigan with the most Virtual Relationship Banker job openings:

Infographic showing various Virtual Relationship Banker job openings in Michigan as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 53% Physical, 3% Hybrid, and 44% Remote job distribution.

$17 - $21.25/hr

Full-time

Re-posted 8 days ago


Key responsibilities

  • Receive checks and cash for deposit, verify amounts, examine checks, and enter deposits into computer records

  • Provide customer services including opening, maintaining, and closing accounts, and process withdrawals and payments

  • Drive branch growth through outbound prospecting, community engagement, and advising customers on bank products and services


Job description

About the Organization
Superior National Bank approaches every day with the philosophy that we 'Grow Your Future.' Our employees are instrumental in helping us achieve that goal. As an organization, we value the efforts of our employees as they strengthen our pillars of trust through the great work that they do. Each member of our team plays an integral role in supporting the overall success of the organization. We try to create a work environment that supports employee development and engagement by staffing our locations with honest, hard-working people who truly care about one another, their customers, and our community.
If this describes a culture that appeals to you, we invite you to apply to join our team. Thank you for your interest in becoming a team member of Superior National Bank!
Tags
customer service, cash handling, deposits, verifications, account opening, balancing, vault management, relationship building, e-banking, online banking, community engagement, HELOC, loans, relationship banking, ACH, wires, bill pay, mobile banking
EOE Statement
Superior National Bank is an equal opportunity employer that does not discriminate on the basis of race, religion, national origin, ancestry, age, color, sex, gender, gender identity, gender expression, physical or mental disability, medical condition, pregnancy, military or veteran status, marital status, sexual orientation, genetic information or other characteristic protected by applicable law. If you have a disability that impairs your ability to be considered, interviewed or tested for a position, please let us know what accommodations you may require.
Open Date
7/31/2026
Location
Troy
Description
Major Duties & Responsibilities:
  • Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records
  • Cash checks and process withdrawals after verification of signatures and balances
  • Receive, verify, and enter loan and other payments
  • Provide a complete range of customer services, including opening, maintaining, and closing accounts
  • Count, check, package, and order coins and currency
  • Balance cash drawer at the end of the shift/day
  • Relationship Building:
    • Drives branch growth through outbound prospecting and community engagement.
    • Consults with and advises customers about all bank products and services.
    • Uncovers needs for personal and business deposit accounts and loans after thorough needs-based consultation.
    • Interviews and gathers customer information, opens new deposit accounts.
    • Creates an enhanced customer experience with an "all-in-one" approach to relationship building.
  • Electronic Banking:
    • Makes recommendations for personal and business electronic products, enrolling both personal and business customers
    • Demonstrates, onboards, and supports e-banking customers (ACH, wires, bill pay, mobile deposit, mobile banking, personal finance, remote deposit capture.)
    • Assists customer with self-service devices, whether in-person or remotely in a virtual capacity.
    • Other duties as assigned.

Education, Experience & Requirements:
  • Bachelor's or Associate's Degree in finance field preferred or related experience
  • Successful completion of in-house training program
  • Experience in a banking/lending environment preferred

Physical & Mental Demands:
  • Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hands to finger, handle, or feel objects, tools, or controls
  • Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, and via letter/e-mail
  • Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions
  • Learn duties/tasks in a reasonable amount of time
  • Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability

Full-Time/Part-Time
Full-Time
Number of Openings
1
Shift
Days
Req Number
RET-26-00011
Category
Retail Banking
Hours per week
40
This position is currently accepting applications.