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Virtual Relationship Banker Jobs (NOW HIRING)

JP Morgan Chase

Virtual Banker III - Plano, TX

Plano, TX · On-site

$17.25 - $22.75/hr

  • Medical

  • Retirement

You will acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs. As a Virtual Banking ...

JPMorgan Chase & Co

Virtual Banker III - Plano, TX

Plano, TX · On-site

$17.25 - $22.75/hr

  • Medical

  • Retirement

You will acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs. As a Virtual Banking ...

Peoples Bank

Virtual Banker

Lexington, KY · On-site

$16.75 - $20.50/hr

  • Life

  • Retirement

  • PTO

The Virtual Banker is responsible for providing comprehensive relationship and portfolio management for an assigned group of business customers. This role serves as the primary point of contact for ...

Peoples Bank

Virtual Banker

Lexington, KY · On-site

$17.75 - $21.50/hr

  • Life

  • Retirement

  • PTO

The Virtual Banker is responsible for providing comprehensive relationship and portfolio management for an assigned group of business customers. This role serves as the primary point of contact for ...

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How much do virtual relationship banker jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual relationship banker in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What does a virtual relationship banker do?

A Virtual Relationship Banker assists clients with their banking needs through digital channels such as phone, email, or video calls. They help customers manage accounts, process transactions, offer financial advice, and resolve issues remotely. This role combines customer service skills with knowledge of banking products to build strong client relationships without in-person interactions. Virtual Relationship Bankers often use secure technology platforms to provide a convenient and personalized banking experience.

What are the key skills and qualifications needed to thrive as a virtual relationship banker?

To excel as a Virtual Relationship Banker, you need strong financial acumen, customer service expertise, and typically a bachelor's degree in finance or related field. Familiarity with CRM software, digital banking platforms, and secure communication tools is essential. Excellent verbal communication, active listening, and problem-solving skills help build trust and rapport with clients remotely. These abilities are crucial for delivering personalized financial solutions and maintaining client satisfaction in a virtual environment.

How does a virtual relationship banker typically collaborate with other departments to support clients?

As a Virtual Relationship Banker, you’ll frequently work with colleagues across departments such as loan processing, fraud prevention, and wealth management to address clients’ diverse financial needs. Clear communication and prompt coordination are essential, especially when resolving complex issues or referring clients for specialized services. Most teams use digital platforms and regular virtual meetings to maintain seamless collaboration, ensuring clients receive comprehensive and timely support. This cross-functional teamwork not only strengthens client relationships but also broadens your exposure to various banking functions.

What is the difference between Virtual Relationship Banker vs Virtual Personal Banker?

AspectVirtual Relationship BankerVirtual Personal Banker
CredentialsBanking certifications, financial licensesBanking certifications, financial licenses
Work EnvironmentRemote, client-focused, digital platformsRemote, client-focused, digital platforms
Employer & IndustryBanks, financial institutionsBanks, financial institutions
Search & Comparison IntentCustomer relationship management, financial advisingCustomer service, banking support

Both Virtual Relationship Bankers and Virtual Personal Bankers work remotely within banking institutions, focusing on client interactions. The main difference lies in their roles: Virtual Relationship Bankers typically handle broader relationship management and financial advising, while Virtual Personal Bankers focus on day-to-day banking support and customer service. Understanding these distinctions helps job seekers identify the right role based on their skills and career goals.

Can I be a virtual relationship banker with no experience?

Virtual relationship banker roles typically require some customer service or banking knowledge, but many employers offer training for candidates with no prior experience. Strong communication skills and familiarity with digital tools can help you qualify for entry-level positions. Certifications in banking or finance are not always required but can enhance your prospects.

What is a virtual relationship banker?

A virtual relationship banker is a banking professional who provides customer service and financial advice remotely, often through digital channels such as phone, email, or video calls. They assist clients with banking needs, account management, and financial products without in-person interaction, requiring strong communication skills and familiarity with banking software.

What is virtual relationship banking?

Virtual relationship banking is a service model where bank representatives build and maintain client relationships remotely through digital channels such as video calls, chat, and email. For a Virtual Relationship Banker, strong communication skills and familiarity with banking software are essential to provide personalized financial advice and support without in-person interactions.
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What are the most commonly searched types of Relationship Banker jobs?

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What states have the most Virtual Relationship Banker jobs?

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Virtual Relationship Banker jobs near you
Infographic showing various Virtual Relationship Banker job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 59% Physical, 2% Hybrid, and 39% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.

Relationship Banker - Greenville North Office

Park National Bank

Greenville, OH

$17 - $22.25/hr

Full-time

Posted 6 days ago

Park National Bank rating

6.9

Company rating: 6.9 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

130th of 171 rated banks

Job description

*Role not eligible for sponsorship*


RESPONSIBILITIES 

  • Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that fully align with Park Promises and Serving More standards.
  • Foster and strength retail banking customer relationships and resolve basic to moderately complex customer issues/concerns.
  •  Coordinate sales efforts, retail, and business relationship management activities ensuring effective analysis and communication across all lines of business such as the Banking Center Network, Mortgage Lending, Commercial/Cash Management, Wealth Management)
  • Act as the customer's personal banker, utilizing the bank's Contact Management philosophy and strategy to strengthen relationships, offer products and services that align with customer needs, and provide exceptional customer services.
  • Execute retail banking initiatives and strategies through consultative relationship management.
  • Cross sell products and services and perform related clerical functions, such as account and customer maintenance
  • Originate, retain, and maintenance customer accounts, including but not limited to Retail Deposit Accounts, Digital Products and Services, Small Business Deposit Accounts.
  • Address a variety of customer inquiries and complete transactions promptly, accurately, and within designated authority; requests, may be in person, by phone, virtual, and/or digital/website (including processing teller transactions, as needed).
  • Act as advocate of digital product adoption for customers and internal support for branch associates
  • Assist Branch Management with daily Branch Operations duties such as generating reports and gathering data, as needed
  • Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Travel within the Park National footprint is expected.
  • Other duties as assigned

COMPETENCIES

  • Interpersonal/Customer Service Skills 
  • Written and Verbal Communication 
  • Ability to understand and follow directions 
  • Adaptable to change 
  • Basic computer skills 
  • Ability to influence others 
  • Ability to build collaborative relationships 
  • Ability to work as part of a team 
  • Organization skills/Detail oriented 
  • Able to multitask or juggle priorities 
  • Problem/Situation Analysis 
  • Technical Expertise
  • Creativity 


EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
- High School Diploma or GED required 
- 2-4 years experience in banking, sales, relationship management, or a related field required 


PHYSICAL REQUIREMENTS 
This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

SCHEDULE 
Operating hours are Monday through Friday 8:00am-6:00pm and Saturday 8:00am-2:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 per week.

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