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Virtual Live Chat Jobs in Indiana (NOW HIRING)

Verawholehealth

$20 - $30/hr

... be present for all virtual training for the following six weeks. Training is fully paid and ... Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the ...

CarNow

Account Manager

Zionsville, IN · On-site

$75K - $105K/yr

Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready ... Virtual meetings are acceptable at times. * Performs refresh training for new dealer personnel when ...

CarNow

Account Manager

Zionsville, IN · On-site

Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready ... Virtual meetings are acceptable at times. * Performs refresh training for new dealer personnel when ...

3M

Fabrication Operator I

Indianapolis, IN · On-site

$21.37/hr

Chat with Max For assistance with searching through our current job openings or for more ... virtual recruiting assistant on 3M.com/careers. All US-based 3M full time employees will need to ...

3M

Manufacturing Supervisor

Hartford City, IN

$95K - $116K/yr

Chat with Max For assistance with searching through our current job openings or for more ... virtual recruiting Applicable to US Applicants Only:The expected compensation range for this ...

3M

Manufacturing Engineer

Indianapolis, IN

$98K - $120K/yr

Chat with Max For assistance with searching through our current job openings or for more ... virtual recruiting Applicable to US Applicants Only:The expected compensation range for this ...

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All JobsVirtual Live Chat JobsVirtual Live Chat Jobs in Indiana

Virtual Live Chat information

See Indiana salary details

$10

$23

$32

How much do virtual live chat jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for virtual live chat in Indiana is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

What is a Virtual Live Chat job?

A Virtual Live Chat job involves providing customer service, support, or sales assistance to clients and customers via online chat platforms. Employees in this role typically respond to questions, resolve issues, and offer information in real-time, all through a chat interface rather than phone or in-person interactions. These jobs are often remote and require strong written communication skills, multitasking ability, and good problem-solving skills. Virtual Live Chat roles are popular among companies that want to offer quick, efficient support to their users.

What are the key skills and qualifications needed to thrive as a Virtual Live Chat Agent, and why are they important?

To thrive as a Virtual Live Chat Agent, you need excellent written communication, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with live chat software (such as Zendesk, LiveChat, or Intercom) and basic CRM systems is typically required. Strong problem-solving abilities, patience, and customer-focused empathy make someone excel in this role. These skills are crucial for efficiently resolving customer inquiries, maintaining a positive brand image, and ensuring customer satisfaction in a digital environment.

What are some common challenges faced by Virtual Live Chat representatives, and how can they be managed effectively?

Virtual Live Chat representatives often encounter challenges such as handling high volumes of simultaneous chats, managing difficult or frustrated customers, and maintaining accuracy while working quickly. To succeed, it's important to develop strong multitasking skills, stay organized, and use available resources like canned responses and knowledge bases. Regular communication with your support team and ongoing training can also help you stay updated on product changes and best practices, making it easier to provide efficient, accurate support.

What is the difference between Virtual Live Chat vs Customer Service Representative?

AspectVirtual Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, online platform-basedOffice or remote, depending on employer
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and service sectors
Job FocusHandling online chats, providing instant supportHandling phone calls, emails, and in-person inquiries

Virtual Live Chat roles focus on online, real-time customer support via chat platforms, often remotely. Customer Service Representatives may handle various communication channels, including calls and emails, in diverse settings. Both roles require strong communication skills but differ mainly in their work environment and interaction methods.

What are the most commonly searched types of Live Chat jobs in Indiana? The most popular types of Live Chat jobs in Indiana are:
What are popular job titles related to Virtual Live Chat jobs in Indiana? For Virtual Live Chat jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Live Chat jobs in Indiana look for? The top searched job categories for Virtual Live Chat jobs in Indiana are:
What cities in Indiana are hiring for Virtual Live Chat jobs? Cities in Indiana with the most Virtual Live Chat job openings:
Virtual Live Chat jobs near you
Infographic showing various Virtual Live Chat job openings in Indiana as of June 2026, with employment types broken down into 57% Full Time, 38% Part Time, and 5% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $48,291 per year, or $23.2 per hour.
Customer Service Agent

Customer Service Agent

AirportParkingReservations.com

Indianapolis, IN • Remote

$14.75 - $19.75/hr

Full-time

Retirement, PTO

Posted 26 days ago

Job description

Company Description

ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.

AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.

Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.

Job Description

Job Description

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.

Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype. 

Qualifications

Desired Skills & Experience

  • Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
  • Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
  • An aptitude for problem solving and conflict resolution, and a general affinity for people.
  • Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
  • A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.
Additional Information

 The Fine Print

  • Competitive salary and annual bonus based on candidate's experience, aptitude and fit
  • 401K retirement plan with 75% company matching up to 5% contribution
  • Flexible vacation and personal time available

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