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Technology Trainer Jobs (NOW HIRING)

JPC is looking for a Technology Trainer/User Support Analyst capable of making an immediate impact in a rapidly changing, fast-paced law firm work environment. The successful candidate will ...

The Technology Trainer delivers end-user training on all Firm-standard software and hardware for both newly hired employees and existing lawyers and staff, with a focus on professional development of ...

Tech Trainer

Frederick, MD · On-site

$51K/yr

Keller Williams Realty Centre is hiring a Tech Trainer to support our real estate agents through onboarding, technology training, and ongoing systems support. In this role, you'll be a key part of ...

Apply Early

Information Technology Trainer Position Summary Our client is seeking an experienced Technology Trainer to support end users through the delivery of technology training programs, software adoption ...

IT Trainer

Chicago, IL

$75K - $90K/yr

Technical Trainer Department: IT IT Reports to: IT Manager Summary: The Technical Trainer will lead the development and maintenance of all training materials in a firm knowledge management system ...

About the Position Under the general direction of the Director, User Success, the Senior Technology Trainer serves as a lead resource for the design, delivery, and continuous improvement of firm-wide ...

Title: IT Trainer/Content Developer Location: Atlanta, GA Duration: Long Term Interview Type: In-person Required SKills: * Work experience in IT technical training or with computers, technology, IT ...

Able to support implementation of new processes and new learning technologies to drive training into the flow of work * Interpersonal Skills: Possess keen awareness and understanding of the ...

Coordinator, Tech Trainer

Deer Park, NY · On-site

$55K - $93K/yr

Able to support implementation of new processes and new learning technologies to drive training into the flow of work • Interpersonal Skills: Possess keen awareness and understanding of the ...

General Information Job ID ATR60614 Posting Job Title Coordinator, Tech Trainer Locations AL Montgomery Employment Type Full Time Date Posted 17-Jun-2026 Relocation Support No Description ...

Overview The Senior IT Trainer is a dynamic, tech-forward leader responsible for designing and delivering high-impact learning solutions for a global professional services audience. Combining adult ...

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Technology Trainer information

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$35K

$73.3K

$100K

How much do technology trainer jobs pay per year?

As of Jul 2, 2026, the average yearly pay for technology trainer in the United States is $73,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Trainer, and why are they important?

To thrive as a Technology Trainer, you need a deep understanding of instructional design, adult learning principles, and expertise in relevant software or hardware, often supported by a degree in education, IT, or related certifications. Familiarity with learning management systems (LMS), e-learning tools, and virtual training platforms is typically required. Outstanding communication, patience, and adaptability are essential soft skills for engaging learners and adjusting to diverse learning needs. These skills ensure effective knowledge transfer, maximize learner engagement, and support organizational technology adoption.

What Does a Technology Trainer Do?

As a technology trainer, your responsibilities include planning, conducting, and continuously evaluating a computer instruction course for the purpose of training employees on a new software program. You first complete a needs assessment, focusing on work procedures and workflow. You then research and test different systems to find the best fit for the business. Your duties then revolve around designing training manuals, conducting training classes for specific jobs, and offer generic computer classes to help employees to get the most out of the available technology and software applications. Other topics you can teach include safety, security, installation, and maintenance. You are expected to attend industry conferences and read publications to stay updated on the latest technology advances.

What is the difference between Technology Trainer vs IT Instructor?

AspectTechnology TrainerIT Instructor
Required CredentialsTypically certifications like CompTIA, Microsoft, Cisco; sometimes a degree in IT or EducationSimilar certifications; often a degree in IT, Computer Science, or Education
Work EnvironmentCorporate training sessions, workshops, online platformsClassroom settings, online courses, technical colleges
Employer & Industry UsageBusinesses, corporate training firms, tech companiesEducational institutions, training centers, colleges
Common Search & Comparison IntentUnderstanding roles, qualifications, and job dutiesLearning about teaching roles in IT, certifications needed

Both Technology Trainers and IT Instructors focus on teaching technical skills, often requiring similar certifications and educational backgrounds. Technology Trainers tend to work in corporate environments delivering training to employees, while IT Instructors are more commonly found in educational institutions teaching students or adult learners. The choice depends on the setting and audience you aim to serve.

What are some common challenges Technology Trainers face when teaching employees with varying levels of technical proficiency?

Technology Trainers often encounter classrooms with participants who have a wide range of technical skills and comfort levels. A key challenge is designing training sessions that are engaging and accessible to beginners while still providing value to more advanced users. Trainers must balance pacing, provide individualized support, and use a variety of instructional methods to ensure all learners can keep up and achieve the desired outcomes. Patience, adaptability, and strong communication are essential in overcoming these challenges and fostering an inclusive learning environment.

What are Technology Trainers?

Technology Trainers are professionals who teach individuals or groups how to use various types of technology, such as software applications, operating systems, or specialized equipment. They design and deliver training sessions, create instructional materials, and assess learners’ progress. Technology Trainers may work in corporate settings, educational institutions, or as independent consultants, helping people improve their digital skills and adapt to new technologies.
What cities are hiring for Technology Trainer jobs? Cities with the most Technology Trainer job openings:
Who are the top companies hiring for Technology Trainer jobs? The top employers for Technology Trainer jobs are:
What states have the most Technology Trainer jobs? States with the most job openings for Technology Trainer jobs include:
What are popular job titles related to Technology Trainer jobs? For Technology Trainer jobs, the most frequently searched job titles are:
Infographic showing various Technology Trainer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, and 2% Part Time. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $73,270 per year, or $35.2 per hour.
Technology Trainer

Technology Trainer

JPC Partners

Philadelphia, PA

Full-time

Posted 18 hours ago


Job description

JPC is looking for a Technology Trainer/User Support Analyst capable of making an immediate impact in a rapidly changing, fast-paced law firm work environment. The successful candidate will participate with a team of IT professionals responsible for supporting end users with IT issues. Working full time (i.e. 5 days a week) on-site in the firm’s Philadelphia headquarters is required.
Essential Duties and Responsibilities
  • Conduct technology training for all new employees on all firm systems, especially Microsoft Windows, Microsoft 365, iManage and Aderant;
  • Conduct firm-wide technology training as needed on new software or hardware;
  • Compose and update technology documentation on all firm software and hardware;
  • Identify, diagnose and resolve end user support requests by monitoring and responding to user support requests in the Firm’s Help Desk call tracking system (Fresh Service) during normal business hours and regularly scheduled assigned on-call hours;
  • Support Firm applications including Windows 11, Microsoft Office Suite, the document management system (iManage Work10), the financial platform (Aderant) and current remote access system (currently, Citrix);
  • Utilize Help Desk Call Tracking Service (Fresh Service) to identify and respond to all IT support requests ensuring that requests and responses thereto are properly documented, addressed and closed in a prompt and timely manner;
  • Support and assist in the management of the Firm’s cloud based phone system (Zoom) and AV conference and meeting platform (Teams);
  • Support firm approved and issued mobile devices, including Apple iPhone and Android devices;
  • Identify and retire unsupported or soon to be unsupported applications and hardware;
  • Facilitate, support and assist in the planning of new technology testing and rollouts;
  • Keep up with current IT trends and developments by continuing to develop skills and knowledge;
Knowledge, Skills and Abilities
  • Experience in technology training, especially in a law firm or similar professional services environment;
  • Knowledge of all current versions of the MS Office Suite, Windows Operating Systems, Exchange Online environment and Active Directory/Azure;
  • Knowledge of iManage Work10 and Aderant or similar systems;
  • Understanding of LAN/WAN configurations, Windows networking and remote access technologies including VPN;
  • Knowledge and understanding of network protocols (i.e. TCP/IP, printers and peripherals) and Cloud SaaS, PaaS and IaaS solutions;
  • Working knowledge of Windows server administration.
  • Strong customer service, interpersonal and organizational skills with an ability to communicate effectively with tact and unwavering commitment to end user satisfaction;
  • Flexibility, integrity and an ability to work well with others, as well as independently. Attention to detail.
  • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified;
  • General Knowledge of Cybersecurity, Disaster Recovery and Security Awareness issues;
  • Proven ability to improve IT processes and procedures;
  • Some regional travel to other offices is occasionally required.
Education and/or Experience
  • Bachelor’s degree is preferred but equivalent training, education and experience demonstrating ability to perform the required duties is, at least, required;
  • Experience providing IT support in a law firm environment strongly preferred;
  • Microsoft certifications preferred.