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Technical Support Engineer Jobs in Wisconsin (NOW HIRING)

A Support Engineer is a software professional who enjoys solving unique and challenging problems in ... Prepare and update technical documentation of systems and processes in an always changing ...

The employee will work closely with customers, first level technicians, and software/technical ... on-site support. Ideal candidates will possess knowledge of multiple programming languages ...

The employee will work closely with customers, first level technicians, and software/technical ... on-site support. Ideal candidates will possess knowledge of multiple programming languages ...

We're a team of hands‑on builders, engineers, and innovators reinventing how the world makes ... Log all contacts in cases and provide technical support, diagnosis, and customer education ...

Clear communication skills for both technical and non-technical audiences Preferred Qualifications ... Strong collaboration across engineering, product, and support teams Employment Type: FULL_TIME

WI · On-site

$80 - $100/hr

Required knowledge and skills * 4 years degree in a technical field or equivalent through experience; * 3+ years of experience in professional services, technical support, or sales engineering;

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes ... Log all contacts in cases and provide technical support, diagnosis, and customer education ...

Showing results 41-60

Technical Support Engineer information

See Wisconsin salary details

$37.9K

$79.8K

$120.6K

How much do technical support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical support engineer in Wisconsin is $79,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What are popular job titles related to Technical Support Engineer jobs in Wisconsin?

For Technical Support Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer jobs in Wisconsin look for?

The top searched job categories for Technical Support Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Technical Support Engineer jobs?

Cities in Wisconsin with the most Technical Support Engineer job openings:

Infographic showing various Technical Support Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,771 per year, or $38.4 per hour.

Electrical Support Engineer

MAI Animal Health-Genesis

Elmwood, WI • On-site

Full-time

Re-posted 2 days ago


Job description

Job Summary:

The Electrical Support Engineer will be responsible for the on-site study, design, and application of electronic and electromechanical projects.

Responsibilities and Duties:

  • Point of contact for any electronic and electromechanical device issue company wide.
  • Compose user manuals and training documents relating to electronics and electromechanical products.
  • Create, modify, and update programming to be loaded into electronic circuit boards.
  • Assist with product assembly, product repairs and technical support.
  • Respond and troubleshoot customer inquiries in a timely and accurate manner.
  • Work with technical support and assembly personnel.
  • Organize and manage electronic files for the department.
  • Assist Engineer Technician in managing of BOM’s.
  • Manufacturing test support and development.
  • Other duties as assigned

Knowledge and Skills:

  • Strong knowledge of circuit design and operation.
  • Demonstrated self-starter with the ability to properly manage time and projects.
  • Strong technical support and problem-solving skills.
  • Passion for innovative solutions and process improvement.
  • Ability to work in a team environment.
  • Excellent verbal and written communication skills.
  • Solid understanding of safe work practices and OSHA
  • Comfort working in a fast paced and ever-changing business environment.

Requirements:

  • 2-year associates degree or higher in Electrical Engineering or similar field.
  • Proficient in reading and interpreting electrical and mechanical prints.
  • Aptitude to troubleshoot existing processes and systems.

Physical Requirements:

  • Able to perform regular bending, twisting, and lifting to shelve.
  • Ability to lift and carry up to 50 pounds and push and/or pull at times

 
Mark Anderson Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

 
This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


7am-3pm, Monday – Friday