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Technical Support Engineer Jobs in Wisconsin (NOW HIRING)

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Socket.dev

WI · On-site

$60 - $80/hr

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

New

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Reynaers Aluminium

WI · On-site

$60 - $80/hr

Technisch Support Engineer Jouw verantwoordelijkheden: * Tijdens nieuwe installaties begeleid je klanten richting Industry 4.0 door onze software en berekeningstools te integreren in hun ...

Formlabs

Technical Support Engineer

Milwaukee, WI · On-site

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes ... Log all contacts in cases and provide technical support, diagnosis, and customer education ...

Formlabs

Technical Support Engineer

Milwaukee, WI · On-site

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes ... Log all contacts in cases and provide technical support, diagnosis, and customer education ...

Advantage 360

WI · On-site

$80 - $100/hr

JR107118# Job SummaryThe Senior Technical Support Engineer is responsible for providing advanced technical assistance and troubleshooting for customers, ensuring timely resolution of complex issues ...

Jobtailor

WI · On-site

$80 - $100/hr

Coordinate critical and high-priority case resolution with cross-functional teams and Product Engineering * Provide onboarding support and technical discovery sessions for new customers * Guide ...

Posted today

Dell GmbH

WI · On-site

$80 - $100/hr

Technical Support Engineer 2 - PowerEdge XE - Round Rock, TX At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is ...

Socket.dev

WI · On-site

$80 - $100/hr

Technical Support Engineer 2 - PowerEdge XE - Round Rock, TX At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is ...

Linx Printing Technologies Limited

WI · On-site

$60 - $80/hr

The Role Reporting to the Technical Support leadership team, the Industrial Technical Support Engineer provides high‑level technical support for Linx's industrial coding and marking systems used on ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Wisconsin

Technical Support Engineer information

See Wisconsin salary details

$37.9K

$79.8K

$120.6K

How much do technical support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical support engineer in Wisconsin is $79,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
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Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,771 per year, or $38.4 per hour.

Technical Support Engineer

Kiongroup

Wauwatosa, WI • On-site

Full-time

Posted 5 days ago

Job description

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction.
This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities to work with AI technologies and industrial automation systems.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be$X-Y at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Logistics and Supply Chain Careers at Dematic | Dematic

Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

    Tasks and Qualifications:

    This is What you Will Do in This Role:

    • Provide technical support to customers via phone, email, and chat.
    • Diagnose and troubleshoot software issues
    • Collaborate with the development team to resolve complex issues
    • Document and track customer issues and problems.
    • Assist in the creation of support documentation and knowledge base articles.
    • Conduct training sessions for customers on software usage.
    • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
    • Participate in an on-call rotation during non-business hours

    What We Are Looking For:

    • Bachelor's Degree (Computer Science, Software Engineering, or related field)
    • Proven experience in software support or a similar role
    • Strong problem solving skills and attention to detail.
    • Excellent communication skills, both written and verbal.
    • Experience with Oracle / MS SQL databases
    • Experience with Windows operatingsystems
    • Open to working with AI, preferably hands on experience.

    Preferred Skills:

    • Material handling experience
    • Experience with Java, Golang, or Python
    • Customer Service experience

    Apply