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Technical Support Engineer Jobs in Utah (NOW HIRING)

Collabera

Technical Support

Salt Lake City, UT · On-site

Location Salt Lake City, UT - 84184 Job Title Technical Support / Help Desk Support Duration 10+ Months (High possibility of extension) Shift Timing : Mon-Fri (04:30PM - 1.00AM) * Exemplifies ...

Robert Half

Application Support Engineer

Brigham City, UT · On-site

$73K - $80K/yr

We are looking for an Application Support Engineer to provide hands-on support for business ... This role partners closely with operations and technical teams to strengthen system performance ...

Kiongroup

Software Support Engineer

Salt Lake City, UT

$65K - $140K/yr

The employee will work closely with customers, first level technicians, and software/technical ... on-site support. Ideal candidates will possess knowledge of multiple programming languages ...

Kiongroup

Software Support Engineer

Salt Lake City, UT

$65K - $140K/yr

The employee will work closely with customers, first level technicians, and software/technical ... on-site support. Ideal candidates will possess knowledge of multiple programming languages ...

JobNimbus

Technical Support Specialist

Lehi, UT · On-site

Collaborate cross-functionally with Product, Engineering, and CX teams to resolve issues, improve ... Experience in technical support, customer support, or a high-volume service environment (1-2 years ...

JobNimbus

Technical Support Specialist

Lehi, UT · On-site

Collaborate cross-functionally with Product, Engineering, and CX teams to resolve issues, improve ... Experience in technical support, customer support, or a high-volume service environment (1-2 years ...

VAST Data

Customer Support Engineer

Lehi, UT · On-site +1

Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a ...

Smarty

Technical Support Representative

Orem, UT · On-site

We're looking for a full-time Technical Support Representative who's equal parts curious, capable, and kind. You'll partner with our customers (many of whom are technical pros themselves) to ...

Orion

Technical Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Extensiv

Tier 1 Support Engineer

American Fork, UT

$60K/yr

Are you passionate about providing top-notch technical support and ensuring customer satisfaction? We are looking for a Tier 1 Support Engineer to be the first point of contact for our customers ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Utah

Technical Support Engineer information

See Utah salary details

$34.1K

$71.9K

$108.8K

How much do technical support engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technical support engineer in Utah is $71,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $89,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Utah? The most popular types of Technical Support Engineer jobs in Utah are:
What are popular job titles related to Technical Support Engineer jobs in Utah? For Technical Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Utah look for? The top searched job categories for Technical Support Engineer jobs in Utah are:
What cities in Utah are hiring for Technical Support Engineer jobs? Cities in Utah with the most Technical Support Engineer job openings:
What are popular job titles related to Technical Support Engineer jobs in UT? For Technical Support Engineer jobs in UT, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Utah as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,949 per year, or $34.6 per hour.
Technical Support

Technical Support

Collabera

Salt Lake City, UT • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 hours ago

Job description

Company Description

About Collabera:
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
http://www.collabera.com/about_us/accolades.jsp
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Location Salt Lake City, UT - 84184

Job Title Technical Support / Help Desk Support

Duration 10+ Months (High possibility of extension)

Shift Timing : Mon-Fri (04:30PM - 1.00AM)

Job Description:

  • Exemplifies Relationship Care and problem resolution skills in providing second level support via email and phone.
  • Provides extraordinary customer care by responding to customer second level support queries in a fast-paced customer care environment.
  • Develops customer relationships on every interaction that result in measurable customer value.
  • Documents new customer support cases in a presentable format with constructive analysis and resolution notes.
  • Improves the customer experience by using tools such as iCare, Sales Force, Voice of The Customer, Service Now, and Ecco. Assists in the analysis of underlying issues arising from investigations and performs in-depth root cause analysis.
  • Delivers small and medium sized projects and performs business system administration.
  • Leads emergency bridge calls to circumvent critical issues within SLA.
  • Produces scheduled & ad-hoc reporting on an as-needed basis.
  • Applicant must speak English.
  • Flexible work schedule is necessary. This position may require working nights and/or weekends per business needs.
Additional Information

To get further information regarding this Job or to get more details please contact:

Vishwas Jaggi
973-475-7482

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