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Freelance Software Support Engineer Jobs in Utah

We are currently looking for a part-time Software Support Specialist to join our support team. This ... Knowledge of SQL, C#, and object oriented programming in general. * Must demonstrate the ability to ...

The Support Engineering Lead at Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation. This position ...

We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle ... Diagnose and resolve advanced hardware, software, network, and connectivity issues for end users

Technical Support Engineer - Onsite Onsite in either our Louisville, KY or Salt Lake City, UT ... Problem-solving tasks may include resolving mechanical/software issues, resolving operating system ...

Were looking for an IT support engineer with a few years experience to help our teams across a ... Keep track of outstanding support requests (we have software to help you with this) and make sure ...

... engineer with a few years experience to help our teams across a variety of tech support needs ... Keep track of outstanding support requests (we have software to help you with this) and make sure ...

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Freelance Software Support Engineer information

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

What are the most commonly searched types of Software Support Engineer jobs in Utah? The most popular types of Software Support Engineer jobs in Utah are:
What are popular job titles related to Freelance Software Support Engineer jobs in Utah? For Freelance Software Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Freelance Software Support Engineer jobs in Utah look for? The top searched job categories for Freelance Software Support Engineer jobs in Utah are:
What cities in Utah are hiring for Freelance Software Support Engineer jobs? Cities in Utah with the most Freelance Software Support Engineer job openings:
Infographic showing various Freelance Software Support Engineer job openings in Utah as of July 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

Software Support Specialist

DAKCS Software Systems and PDCflow

Ogden, UT โ€ข On-site

Part-time

Re-posted 15 days ago


Job description

Who We Are: DAKCS is a small software company headquartered just north of Salt Lake City. We are an industry leader in providing accounts receivable management and payment collection software (think fintech). We have won a top workplace in UT award three years in a row.
Who we are looking for: We are currently looking for a part-time Software Support Specialist to join our support team. This position requires problem-solving skills, working through a queue, and using new code, existing code, and an understanding of the system to resolve customer issues. We need someone who is customer service oriented and has a basic knowledge of software development and SQL.
In this role, you will:
  • Be responsible for answering incoming phone calls
  • Diagnose software problems
  • Fix/write code to resolve customer concerns
  • Answer operational questions
  • Train customers on software functions
  • Deliver professional customer service

What you need to be successful in this role:
  • Ability to read, write, understand, and debug code
  • Initiative and a positive can-do attitude
  • A passion for problem solving
  • Willingness to learn
  • Strong communication skills and ability to effectively talk with customers and other team members about software issues

Additional things to help you be successful are:
  • 1-2 years of technical support or customer service experience and working with software related problems
  • Knowledge of SQL, C#, and object oriented programming in general.
  • Must demonstrate the ability to learn other languages
  • Ability to diagnose and correct software-related issues
  • Experience working with LINUX/UNIX operating systems
  • Ability to read and understand directions and help document those directions as they relate to understanding software applications
  • Learn to teach and train the software application to our customers
  • Record steps taken to resolve customer questions or issues

What you will love about us:
  • Competitive pay
  • Engaging & challenging work
  • Excellent culture - 35 employees, team-oriented, learning focused, highly engaged
  • Joining a company who highly values their employees and gives them a voice
  • Casual environment
  • Opportunities to grow with the company
  • Yearly personal fulfillment fund
  • Connective experiences: celebrations, engagement activities, wellness challenges, etc.