MSP Level II Technician
Bountiful, UT · On-site
... customers in person • IT Documentation • Solution engineering and collaboration • ... RMM/ticketing tools (e.g., NinjaOne, Autotask, ServiceNow, Zendesk) • Solid troubleshooting ...
MSP Level II Technician
Bountiful, UT · On-site
... customers in person • IT Documentation • Solution engineering and collaboration • ... RMM/ticketing tools (e.g., NinjaOne, Autotask, ServiceNow, Zendesk) • Solid troubleshooting ...
MSP Level II Technician
Bountiful, UT · On-site
$50K - $65K/yr
IT Documentation * Solution engineering and collaboration * Responsiveness and availability for in ... Networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi-Fi) * Experience with RMM/ticketing tools (e.g ...
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MSP Level II Technician
Bountiful, UT · On-site
$50K - $65K/yr
IT Documentation * Solution engineering and collaboration * Responsiveness and availability for in ... Networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi-Fi) * Experience with RMM/ticketing tools (e.g ...
MSP Level II Technician
Bountiful, UT · On-site
$50K - $65K/yr
IT Documentation * Solution engineering and collaboration * Responsiveness and availability for in ... Networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi-Fi) * Experience with RMM/ticketing tools (e.g ...
MSP Level II Technician
Bountiful, UT · On-site
$50K - $65K/yr
IT Documentation * Solution engineering and collaboration * Responsiveness and availability for in ... Networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi-Fi) * Experience with RMM/ticketing tools (e.g ...
AV Service Technician
Midvale, UT · On-site
$26.56 - $50.85/hr
IT professionals with on-site support or installation experience are an especially strong fit: the ... Use remote monitoring and management (RMM) tools to triage issues before and during site visits.
New
AV Service Technician
Midvale, UT · On-site
$26.56 - $50.85/hr
IT professionals with on-site support or installation experience are an especially strong fit: the ... Use remote monitoring and management (RMM) tools to triage issues before and during site visits.
New
Senior Product Manager
South Salt Lake, UT · On-site
$116K - $153K/yr
You will work directly with a UX designer and engineering team in delivering your vision, while ... Experience with RMM systems or an IT background * Ability to present to large groups * Curiosity ...
Senior Product Manager
South Salt Lake, UT · On-site
$116K - $153K/yr
You will work directly with a UX designer and engineering team in delivering your vision, while ... Experience with RMM systems or an IT background * Ability to present to large groups * Curiosity ...
It Rmm Engineer information
See Utah salary details
$34.1K - $44K
5% of jobs
$44K - $53.8K
10% of jobs
$61K is the 25th percentile. Wages below this are outliers.
$53.8K - $63.7K
14% of jobs
$63.7K - $73.5K
16% of jobs
The median wage is $77.6K / yr.
$73.5K - $83.4K
13% of jobs
$83.4K - $93.2K
14% of jobs
$97.1K is the 75th percentile. Wages above this are outliers.
$93.2K - $103.1K
10% of jobs
$103.1K - $112.9K
5% of jobs
$112.9K - $122.8K
7% of jobs
$122.8K - $132.6K
3% of jobs
$132.6K - $142.5K
3% of jobs
$34.1K
$84.8K
$142.5K
How much do it rmm engineer jobs pay per year?
As of Aug 5, 2026, the average yearly pay for it rmm engineer in Utah is $84,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $102,900.00 per year, depending on experience, location, and employer.
What skills and qualifications are needed to thrive as an IT Rmm engineer?
To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.
What is an IT Rmm engineer?
An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.
How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?
An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.
What is the difference between It Rmm Engineer vs It Support Specialist?
| Aspect | It Rmm Engineer | It Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, RMM platform certifications | CompTIA A+, Microsoft Certified, Help Desk certifications |
| Work Environment | Managed service providers, IT firms, remote monitoring setups | Corporate offices, help desks, on-site support |
| Job Focus | Remote monitoring, automation, network management | End-user support, troubleshooting, hardware/software issues |
The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.
What are popular job titles related to It Rmm Engineer jobs in Utah? For It Rmm Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Utah look for? The top searched job categories for It Rmm Engineer jobs in Utah are:
What cities in Utah are hiring for It Rmm Engineer jobs? Cities in Utah with the most It Rmm Engineer job openings:
Job description
Job Summary:
TeamLogic IT is seeking a skilled Level 2 Managed IT Services Technician to support small-to-mid-size business clients. This role focuses on troubleshooting complex IT issues, maintaining secure systems, and delivering excellent customer service, with an emphasis on in-person collaboration.
Responsibilities:
• Provide advanced IT support for hardware, software, networks, and cloud systems
• Manage escalated tickets and resolve issues quickly
• Support networks (firewalls, switches, Wi-Fi, VPNs, etc.)
• Maintain backups, security tools, and disaster recovery readiness
• Communicate clearly with clients and document work performed
• Assist with IT projects and mentor junior technicians
• Participate in occasional on-call support for urgent issues
• Receiving shipments
• Answering the phone
• Welcoming visitors and customers in person
• IT Documentation
• Solution engineering and collaboration
• Responsiveness and availability for in-office communication
• Some project management skills
Qualifications:
Required:
• 2–5+ years MSP or IT support experience
• Strong knowledge of Windows/Mac, Microsoft 365, Active Directory
• Networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi-Fi)
• Experience with RMM/ticketing tools (e.g., NinjaOne, Autotask, ServiceNow, Zendesk)
• Solid troubleshooting, communication, and time-management skills
Preferred:
• IT certifications (CompTIA, Microsoft, etc.)
• Cloud platforms (Azure, AWS, Google Cloud)
• Scripting/automation (PowerShell, Bash)
• Documentation and monitoring tools (IT Glue, Hudu, Auvik, etc.)
• Previous MSP experience is a huge plus
Company:
TeamLogic IT provides IT service, support, project consultation and account management for businesses. Founded in 2004, the company is headquartered in Decatur, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
TeamLogic IT is seeking a skilled Level 2 Managed IT Services Technician to support small-to-mid-size business clients. This role focuses on troubleshooting complex IT issues, maintaining secure systems, and delivering excellent customer service, with an emphasis on in-person collaboration.
Responsibilities:
• Provide advanced IT support for hardware, software, networks, and cloud systems
• Manage escalated tickets and resolve issues quickly
• Support networks (firewalls, switches, Wi-Fi, VPNs, etc.)
• Maintain backups, security tools, and disaster recovery readiness
• Communicate clearly with clients and document work performed
• Assist with IT projects and mentor junior technicians
• Participate in occasional on-call support for urgent issues
• Receiving shipments
• Answering the phone
• Welcoming visitors and customers in person
• IT Documentation
• Solution engineering and collaboration
• Responsiveness and availability for in-office communication
• Some project management skills
Qualifications:
Required:
• 2–5+ years MSP or IT support experience
• Strong knowledge of Windows/Mac, Microsoft 365, Active Directory
• Networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi-Fi)
• Experience with RMM/ticketing tools (e.g., NinjaOne, Autotask, ServiceNow, Zendesk)
• Solid troubleshooting, communication, and time-management skills
Preferred:
• IT certifications (CompTIA, Microsoft, etc.)
• Cloud platforms (Azure, AWS, Google Cloud)
• Scripting/automation (PowerShell, Bash)
• Documentation and monitoring tools (IT Glue, Hudu, Auvik, etc.)
• Previous MSP experience is a huge plus
Company:
TeamLogic IT provides IT service, support, project consultation and account management for businesses. Founded in 2004, the company is headquartered in Decatur, USA, with a team of 1001-5000 employees. The company is currently Late Stage.