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Technical Support Engineer Jobs in Logan, UT (NOW HIRING)

Autoliv United States

Process Engineer

Corinne, UT · On-site

In this role you will be responsible for The Process Engineer provides technical support for powder processing and manufacturing equipment, ensuring safe, efficient, and reliable production ...

Utah State University

Technical Coordinator Sr.

Logan, UT · On-site

$49K/yr

... IT support * Crestron control programming * Experience performing classroom installations and ... Ability to collaborate effectively with other technical staff in a team environment * Ability to ...

Autoliv United States

Automation Engineer

Tremonton, UT · On-site

Ability to develop standard code control strategies to improve system utilization and reliability * Assist technical support technicians in training, programming, and troubleshooting production and ...

Autonomous Solutions

Field Tester II - Project Based

Logan, UT · On-site

$22 - $29/hr

  • Medical

  • Retirement

  • PTO

Reproduce reported issues and support engineers with troubleshooting and root cause investigation ... Two to five years of experience in field testing, equipment operation, technical support, vehicle ...

Autoliv United States

Automation Engineer

Tremonton, UT · On-site

... technical support technicians in training, programming, and troubleshooting production and processing equipment • Create Automation Standards applicable to current technological environment • ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Logan, UT

Technical Support Engineer information

See Logan, UT salary details

$32.3K

$68.2K

$103.1K

How much do technical support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer in Logan, UT is $68,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
More about Technical Support Engineer jobs

What cities near Logan, UT are hiring for Technical Support Engineer jobs?

Cities near Logan, UT with the most Technical Support Engineer job openings:

Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Logan, UT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $68,173 per year, or $32.8 per hour.

Automation Engineer

Sterling Engineering Inc.

Tremonton, UT

$75K - $90K/yr

Full-time

Re-posted 4 days ago

Job description

Title: Automation Engineer
Location: Tremonton, UT
Hire Type: Direct Hire
Salary:$75k-$90k/yr.
Benefits: Recognition awards, company events, university discount options, gender pay equality, training and development programs, and additional company perks

Sterling Engineering is seeking an Automation Engineer to support the development, implementation, troubleshooting, and optimization of automated manufacturing systems. This role will focus heavily on robotic applications, PLC programming, automation standards, process improvement, and equipment reliability in a manufacturing environment focused on safety and quality.

Job Duties:
• Develop code for new machines and automated systems
• Assist with implementation and startup of new manufacturing equipment
• Modify and improve existing machine code and automation systems
• Troubleshoot machine, control, and automation issues in production environments
• Work with robotic applications including setup, programming, application, and manipulation
• Participate in cross-functional projects to ensure completion on time and within budget
• Develop project charters and communicate project status with management
• Manage multiple automation and equipment-related projects within manufacturing operations
• Lead automation and process improvement initiatives to improve operational efficiency and quality
• Conduct feasibility studies, cost/benefit analysis, and ROI analysis for automation solutions
• Apply root cause analysis to resolve recurring control and automation issues
• Assist technical support technicians with training, troubleshooting, and programming of production equipment

Qualifications:
• Bachelor’s degree required, preferably in Automation Engineering
• Experience with control networks including Ethernet/IP and DeviceNet
• Familiarity with plant manufacturing systems and electrical/control technologies in production environments
• Experience with vision systems, barcode scanning systems, servo controllers, servo systems, and analog/digital signals
• Strong troubleshooting, analytical, and problem-solving skills related to control software and hardware
• Background in robotics setup, programming, applications, and manipulation
• Ability to create automation standards for manufacturing systems
• Experience with PLC ladder logic programming preferred, specifically Allen Bradley and General Electric systems
• Strong communication and teamwork skills within cross-functional environments


Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.