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Software Implementation Manager Jobs (NOW HIRING)

Collectly

Implementation Manager

San Francisco, CA · On-site

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration ... Collaborate closely with clients and internal teams to customize and configure our software ...

Berlitz

Implementation Manager

Princeton, NJ · On-site

The ideal Implementation Manager candidate will oversee the project delivery and implementation of ... This role is expected to will bring significant experience in software implementation and business ...

International

Implementation Manager

Princeton, NJ · On-site +1

The ideal Implementation Manager candidate will oversee the project delivery and implementation of ... This role is expected to will bring significant experience in software implementation and business ...

Berlitz

Implementation Manager

Princeton, NJ

The ideal Implementation Manager candidate will oversee the project delivery and implementation of ... This role is expected to will bring significant experience in software implementation and business ...

Berlitz

Implementation Manager

Princeton, NJ · On-site +1

The ideal Implementation Manager candidate will oversee the project delivery and implementation of ... This role is expected to will bring significant experience in software implementation and business ...

Procare Solutions

Implementation Manager

Denver, CO · On-site

$60K - $70K/yr

Serve as the customer relationship manager throughout software implementation. * Timely engagement with customers to schedule and complete onboarding of Procare's software. * Train and coach users ...

Benchling

Implementation Manager

San Francisco, CA · On-site

$92K - $125K/yr

Implementation Managers work with our customers, from small Biotech startups to the largest ... Software Implementation experience, preferably with a SaaS software company. HOW WE WORK We offer a ...

Benchling

Implementation Manager

Boston, MA · On-site

$116K - $157K/yr

Implementation Managers work with our customers, from small Biotech startups to the largest ... Software Implementation experience, preferably with a SaaS software company. HOW WE WORK Flexible ...

ABI, Inc.

Software Implementation Consultant

Sacramento, CA · On-site

$70K - $95K/yr

ABI MasterMind (" ABIMM ") is the World's Premier Workforce Management Solution. ABIMM serves over ... ABOUT THE ROLE This is a client-facing software application support and implementation role. It is ...

Air

Implementation Manager

Pittsburgh, PA · On-site

We are seeking an experienced professional to drive robust software adoption across Air's SaaS user base and manage a team of Implementation Engineers. In this role as an Implementation Manager, you ...

Air

Implementation Manager

Arlington, VA · On-site

We are seeking an experienced professional to drive robust software adoption across Air's SaaS user base and manage a team of Implementation Engineers. In this role as an Implementation Manager, you ...

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Software Implementation Manager information

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$102.9K

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How much do software implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for software implementation manager in the United States is $102,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are some typical challenges a software implementation manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a software implementation manager?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a software implementation manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
More about Software Implementation Manager jobs
What cities are hiring for Software Implementation Manager jobs? Cities with the most Software Implementation Manager job openings:
What are the most commonly searched types of Software Implementation jobs? The most popular types of Software Implementation jobs are:
What states have the most Software Implementation Manager jobs? States with the most job openings for Software Implementation Manager jobs include:
What job categories do people searching Software Implementation Manager jobs look for? The top searched job categories for Software Implementation Manager jobs are:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $102,907 per year, or $49.5 per hour.

Implementation Manager

Collectly

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
 
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
 
There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.  
 
The Opportunity
We are seeking a highly motivated and experienced Implementation Manager with experience in healthcare tech to join our team. As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations.
 
Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered.
Key Responsibilities
  • Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations.
  • Client Engagement: Serve as clients' primary point of contact during the implementation phase, understanding their needs, and providing expert guidance to align our solutions with their requirements.
  • Training and Onboarding: Develop and conduct comprehensive training sessions for client stakeholders, ensuring seamless adoption and utilization of our software.
  • Customization and Configuration: Collaborate closely with clients and internal teams to customize and configure our software solutions to meet specific client needs while adhering to best practices.
  • Issue Resolution: Proactively identify and address any implementation-related issues or challenges, providing timely resolutions to maintain project momentum. 
  • Documentation: Create detailed documentation of implementation processes, configurations, and client-specific requirements for future reference and improvement.
  • Cross Functional Collaboration: Working across multiple departments (Sales, Customer Success, Product, Engineering) to ensure successful implementation and deployment of new products.
What Success Looks Like
In the First 90 days, you will:
  • Complete the Healthcare Financial Management Association CRCR training with a passing score.
  • Successfully complete the Collectly Implementation Manager onboarding program.
  • Develop a strong foundational understanding of the Collectly platform, including core workflows and capabilities.
  • Gain fluency in the Collectly Implementation Framework and delivery methodology.
Within the First Two Quarters, You Will:
  • Successfully lead and deliver at least three customer implementations from kickoff through go-live.
  • Demonstrate a clear understanding of implementation nuances across Collectly's product lines, including Post-Service, Time of Service, and Pre-Service.
  • Build proficiency with implementation tools, systems, and best practices to drive efficient, high-quality deployments.
  • Establish strong, collaborative relationships across cross-functional teams, including Product, Engineering, Customer Success, and Sales.
Required Qualifications
  • Experience: 3+ years of experience in software implementation within the healthcare industry or healthcare SaaS.
  • Project Management Skills: Proven track record of successfully managing complex implementation projects from initiation to completion.
  • Communication Skills: Excellent written and verbal communication skills to convey project information clearly and concisely.
  • Technical Proficiency: Familiarity with healthcare software systems and ability to comprehend technical concepts for effective communication with development teams.
  • Client-Focused: Strong interpersonal skills with the ability to build and maintain excellent relationships with clients while understanding their unique needs.
  • Problem-Solving: Ability to analyze issues, think critically, and provide effective solutions in a fast-paced environment.
  • Team Player: Collaborative attitude with the ability to work effectively within a team and across departments. Adaptable team player who thrives in a fast-paced environment. Comfortable in a collaborative culture, both giving and receiving feedback.
  • Alignment with Collectly's GTM Values:
    • We are owners - we have humility and put the team first.
    • We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
    • We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
    • We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Core Competencies
  • Implementation & Project Management Excellence: Effectively plans, executes, and delivers implementations on time and within scope. Skilled in managing timelines, risks, dependencies, and stakeholder expectations across multiple concurrent projects.
  • Client-Facing Communication & Relationship Management: Builds trust with clients through clear, proactive communication. Able to lead meetings, manage expectations, navigate challenges, and drive alignment with diverse stakeholder groups.
  • Technical & Product Acumen: Develops a strong understanding of the Collectly platform and implementation tools. Comfortable translating business requirements into system configurations and troubleshooting issues in collaboration with technical teams.
  • Cross-Functional Collaboration: Works seamlessly with Product, Engineering, Sales, and Customer Success teams to ensure successful implementations. Advocates for client needs while aligning with internal priorities and processes.
Preferred
  • Revenue Cycle & Healthcare Domain Expertise: Demonstrates a foundational understanding of revenue cycle management, including patient billing, collections workflows, and payer dynamics. Able to translate industry concepts into effective software configurations and client guidance.
  • SaaS Implementation Experience: Experience implementing SaaS-based solutions, ideally in healthcare or revenue cycle management environments. Familiarity with cloud-based deployment models, system integrations (e.g., APIs, EHR/PM systems), data migration, and configuration best practices. Demonstrates an understanding of scalable implementation approaches and client onboarding in a SaaS environment.
Why You'll Love It Here
  • Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
    Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
  • Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
  • Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
  • Student Loan Support: We help lighten the load with contributions toward your student loans.
  • Compensation Range: $130,000 - $155,000 per year 
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