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Software Implementation Manager Jobs in Buffalo, NY

Aither Health

Group Implementation Lead

Amherst, NY · On-site

$24/hr

The Group Implementation Lead is responsible for partnering with the Implementation Manager(s) to ... software. • At least 3 years of related experience required. Benefits Medical, dental, vision ...

Harris

(Remote) Application Consultant

Alabama, NY · Remote

Work with colleagues and managers to implement and proactively manage superior utility CIS ... Experience in software implementation. * Knowledge of SQL. * Knowledge of Customer Information ...

Harris

(Remote) Application Consultant

Alabama, NY · Remote

Work with colleagues and managers to implement and proactively manage superior utility CIS ... Experience in software implementation. * Knowledge of SQL. * Knowledge of Customer Information ...

Motorola

Software Application Specialist

Alabama, NY · Remote

$81K - $105K/yr

The Software Applications Specialist reports to the Applications Specialist Senior Manager and is ... implementations. Guide customers through training sessions to enhance user competency and ...

1 point system

Oracle Program Manager

Buffalo, NY · On-site

$112K - $112K/yr

Projects include construction, hardware and software implementation, application upgrades and other types of IT projects. The Program Manager will coordinate within IT for the necessary resources to ...

Linde Group

Software Developer

Tonawanda, NY

Implement business rules to initiate truck and railcar fill operations, manage fill and tank batch ... And you will maintain system interfaces and resolve software compatibility issues with new ...

Linde

Software Developer

Tonawanda, NY

Implement business rules to initiate truck and railcar fill operations, manage fill and tank batch ... And you will maintain system interfaces and resolve software compatibility issues with new ...

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All JobsSoftware Implementation JobsSoftware Implementation Manager JobsSoftware Implementation Manager Jobs in Buffalo, NY

Software Implementation Manager information

See Buffalo, NY salary details

$58.1K

$99.7K

$151.1K

How much do software implementation manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for software implementation manager in Buffalo, NY is $99,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $117,700.00 per year, depending on experience, location, and employer.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What are popular job titles related to Software Implementation Manager jobs in Buffalo, NY? For Software Implementation Manager jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Software Implementation Manager jobs in Buffalo, NY look for? The top searched job categories for Software Implementation Manager jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Software Implementation Manager jobs? Cities near Buffalo, NY with the most Software Implementation Manager job openings:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Buffalo, NY as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $99,682 per year, or $47.9 per hour.

Implementation Manager | Americas

Planhat inc

Boston, NY • On-site

Full-time

Posted 13 days ago

Job description

Competencies
You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough.
That shows up in how you work:
  • You build relationships easily across org charts, from C-suite to system admins
  • You're comfortable facilitating workshops and executive sessions, both virtual and in-person
  • You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat
  • You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle

Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation.
Trajectory
We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine:
  • Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat
  • Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays
  • Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion

In this role you will:
  • Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved
  • Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals
  • Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes
  • Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users
  • Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick
  • Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live
Definition of Success
Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you.
  • You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on
  • You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver
  • You are growing into larger, more complex engagements and taking on broader responsibilities within the team
  • You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team
  • You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work

Apply