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Implementations Manager Jobs in Buffalo, NY (NOW HIRING)

You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the ...

The Group Implementation Lead is responsible for partnering with the Implementation Manager(s) to ensure the smooth implementation of services for new group accounts and the installation of expanded ...

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Benefits Program Manager (Contract - 8 Months) Possibility of a permanent opening Location: Buffalo ... Partner with HR, Payroll, Finance, IT, and Legal teams to coordinate implementations * Collaborate ...

... Jail Management Systems, Police Records Management Systems, CAD, Mobile, and Civil Service ... As a Software Implementation Consultant, Software Support, you will have the opportunity to work in ...

New

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

Senior Civil Design and Program Manager

Buffalo, NY ยท On-site

$112K - $112K/yr

General technical background in condition assessment and implementing management solutions for pressurized water systems is also desired. This position offers a unique opportunity to work within an ...

Senior Civil Design and Program Manager

Buffalo, NY ยท Hybrid

$112K - $112K/yr

General technical background in condition assessment and implementing management solutions for pressurized water systems is also desired. This position offers a unique opportunity to work within an ...

Senior Civil Design and Program Manager

Buffalo, NY ยท Hybrid

$112K - $112K/yr

General technical background in condition assessment and implementing management solutions for pressurized water systems is also desired. This position offers a unique opportunity to work within an ...

Manage and respond to customer regulatory requests related to product compliance or other ... Develop, implement, and/or support best practices for minimizing exposure to employees and the ...

Manage and respond to customer regulatory requests related to product compliance or other ... Develop, implement, and/or support best practices for minimizing exposure to employees and the ...

Database Engineering Manager

Buffalo, NY ยท Hybrid

$139K - $232K/yr

Design, implement, and maintain robust database engineering platforms, ensuring scalability ... Lead technical product management activities for strategic products related to the Database ...

This is a unique opportunity to participate directly in the design and implementation of new ... The Plant Manager will work closely with Company ownership, Engineering, Operations, and facility ...

Plant Manager

Buffalo, NY

$125K - $180K/yr

This is a unique opportunity to participate directly in the design and implementation of new ... The Plant Manager will work closely with Company ownership, Engineering, Operations, and facility ...

Asst. Manager

Niagara Falls, NY ยท On-site

$17 - $30/hr

... Manager Passion - Personally dedicated to being the best; conveys enthusiasm for the organization ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

... Manager Passion - Personally dedicated to being the best; conveys enthusiasm for the organization ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

Asst. Manager

Niagara Falls, NY ยท On-site

$17 - $30/hr

... Manager Passion - Personally dedicated to being the best; conveys enthusiasm for the organization ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

Asst. Manager

Niagara Falls, NY ยท On-site

$17 - $30/hr

... Manager Passion - Personally dedicated to being the best; conveys enthusiasm for the organization ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

... Manager Passion - Personally dedicated to being the best; conveys enthusiasm for the organization ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

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Showing results 1-20

Implementations Manager information

See Buffalo, NY salary details

$37.8K

$100.3K

$162.7K

How much do implementations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for implementations manager in Buffalo, NY is $100,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $117,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

How much do implementations managers make?

Implementations managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits. Strong project management skills and familiarity with relevant tools can influence earning potential.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Buffalo, NY? For Implementations Manager jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Implementations Manager jobs in Buffalo, NY look for? The top searched job categories for Implementations Manager jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Implementations Manager jobs? Cities near Buffalo, NY with the most Implementations Manager job openings:
Infographic showing various Implementations Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $100,275 per year, or $48.2 per hour.

Implementation Manager | Americas

Planhat inc

Boston, NY โ€ข On-site

Full-time

Posted 24 days ago


Job description

Competencies
You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough.
That shows up in how you work:
  • You build relationships easily across org charts, from C-suite to system admins
  • You're comfortable facilitating workshops and executive sessions, both virtual and in-person
  • You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat
  • You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle

Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation.
Trajectory
We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine:
  • Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat
  • Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays
  • Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion

In this role you will:
  • Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved
  • Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals
  • Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes
  • Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users
  • Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick
  • Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live
Definition of Success
Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you.
  • You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on
  • You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver
  • You are growing into larger, more complex engagements and taking on broader responsibilities within the team
  • You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team
  • You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work