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Implementations Manager Jobs (NOW HIRING)

Oscar Health

Implementations Manager

Wood Dale, IL · Remote

The Implementations Manager is a critical member of the Customer Success organization and thereby defines our customer's onboarding experience while enabling customer growth with CyrusOne.

CyrusOne

Implementations Manager

Wood Dale, IL · On-site

The Implementations Manager is a critical member of the Customer Success organization and thereby defines our customer's onboarding experience while enabling customer growth with CyrusOne.

Vestwell

Implementations Manager

New York, NY

We are growing and looking for an experienced Implementations Managers to serve as the liaison and dedicated resource to Plan Sponsors and Financial Advisors as they onboard to Vestwell's platform!

Vestwell

Implementations Manager

Scottsdale, AZ · On-site

We are growing and looking for an experienced Implementations Managers to serve as the liaison and dedicated resource to Plan Sponsors and Financial Advisors as they onboard to Vestwell's platform!

Alkami Technology

Implementations Manager (MANTL)

As an Implementation Manager, you will own the end-to-end implementation experience for banks and credit unions, guiding them from kickoff through successful launch and measurable time to value. You ...

Onbe

Implementation Manager

Conshohocken, PA

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Monitise

Drive implementations, conversions, projects or component phases of larger programs; provide ... Manage and drive project schedule, risk and issue management, and scope change control. * Create ...

PetDesk

Sr. Manager, Implementations

The Sr. Manager, Implementations exists to own that moment through rigor: a relentless focus on the details, the task list, and the timeline that keep dozens of concurrent implementations moving ...

FIS

Sr. Manager, Implementations

Atlanta, GA · On-site

About the Role As a Sr. Manager, Implementations , you will lead the successful delivery of BPAAS client implementations, ensuring projects are executed efficiently and aligned with client objectives.

GXO Logistics

Manager, Implementations - Remote

OH · Remote

As the Manager, Implementations you will be responsible for overseeing the successful implementation of new client business and continuous improvement at our 3PL company. The Manager, Implementations ...

Arch

Manager, Client Implementations

New York, NY · On-site

$115K - $145K/yr

Manager, Client Implementations We're hiring a Manager for our Client Implementation team to build a high-performing team and deliver enterprise implementations. In this role, you will own high ...

GXO Logistics

Manager, Implementations - Remote

MN · Remote

As the Manager, Implementations you will be responsible for overseeing the successful implementation of new client business and continuous improvement at our 3PL company. The Manager, Implementations ...

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How much do implementations manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for implementations manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

More about Implementations Manager jobs
What cities are hiring for Implementations Manager jobs? Cities with the most Implementations Manager job openings:
What are the most commonly searched types of Implementations jobs? The most popular types of Implementations jobs are:
What states have the most Implementations Manager jobs? States with the most job openings for Implementations Manager jobs include:
What job categories do people searching Implementations Manager jobs look for? The top searched job categories for Implementations Manager jobs are:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementations Manager

Oscar Health

Wood Dale, IL • Remote

Full-time

Re-posted 27 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

249th of 299 rated insurance

Job description

The Implementations Manager utilizes their project management expertise by leading and organizing internal and external resources to successfully manage complex customer installations into CyrusOne's data centers. The Implementations Manager is a critical member of the Customer Success organization and thereby defines our customer's onboarding experience while enabling customer growth with CyrusOne.Responsibilities:

Project Management Process

  • Effectively initiates, defines, and evaluates the customer project through communications, contract and documentation review, and associated business analysis
  • Accurately identifies stakeholders, sets expectations, and addresses related project impacts and goals
  • Methodically assembles the project plan including the scope, WBS, schedule, costs, quality, communication, revenue intervals, and risks based on the contract, and through partnership with the customer, CyrusOne account team, construction, service delivery, facilities, network, security, and associated vendors
  • Manages and enables the project team, resources, and vendors to execute the tasks, deliverables, and associated milestones efficiently while owning the customer project communication
  • Analyzes and identifies solutions to mitigate risk and impacts to quality, cost, scope, and time while offering guidance and opportunities with a focus on customer satisfaction
  • Monitors, controls, and reports on project work through tools and feedback mechanisms to effectively communicate progress to stakeholders including executive leadership
  • Performs integrated change control while sourcing and implementing collaborative decisions to achieve the customer's desired results
  • Articulates closing processes, revenue recognition requirements, and stakeholder acceptance, while generating reports and surveys to enable post-install customer success and account management ownership transition
  • Accomplishes successful project closure through on-time delivery of CyrusOne's data center products and services
Qualifications:

Communications and Relationship Management

  • Willingness to attract and nurture customer relationships, vendor relationships, and industry partner contacts to enable business growth, positive reputation, and continued success
  • Ability to tactfully navigate through escalations, challenging conversations, conflicting interests, and financial concerns while maintaining composure, core values, and goodwill
  • Desire to build and develop relationships with CyrusOne colleagues to increase organizational effectiveness and mutual value generation
  • Naturally enthusiastic for the work, industry, and growth opportunities, while demonstrating strong interpersonal, written, and oral skills
  • Technology savvy with the ability to adopt and respect global forms of communication including cultural norms, language barriers, and time zone differences

Business Process Innovation

  • Customer success mentality with the ability to prioritize the customer experience throughout the project lifecycle
  • Ability to document current processes while conceptualizing evolved processes through systems and automation
  • Aptitude to develop feedback systems, surveys, reports, and lessons learned documentation
Qualifications:
  • 5+ years in data center and IT infrastructure services
  • Extensive experience in large scale data center builds, migrations, and installations
  • Knowledge of telecom, network, cloud services, and IT systems
  • Knowledge of Data Centers and Network Transport equipment including IP and MPLS circuits
  • Experience working with Telecom Carriers
  • Understanding of Fiber Optic technologies (e.g. Single Mode and Multimode fiber)
  • Knowledge of Auto CAD, Visio, and Smart Sheet preferred
Education/Certifications:
  • BA or BS in technical discipline or equivalent practical experience
  • PMP certification preferred or equivalent demonstrated practical project management experience

Work Environment:

  • Remote work is supported 2 days a week

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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