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Sales Support Representative Jobs (NOW HIRING)

AlaBev

Sales Support Representative

Tuscaloosa, AL · On-site

$17.75 - $24.25/hr

Sales Support Representative - Tuscaloosa & Surrounding Markets About AlaBev: AlaBev is a family-owned beverage distributor serving the entire state of Alabama since 1907. We represent a diverse ...

BLUEGRASS BEVERAGE LLC

Sales Support Rep

Hopkinsville, KY · On-site

$961.53/wk

The Sales Support Representative's primary duty is to fill in for the Account Sales Representative when needed and/or to supplement the Account Sales Representative's efforts in implementation of ...

CDI

Sales Support Representative

Rock Hill, SC · On-site

$16.50 - $22.75/hr

Sales Support Representative Primary Work Location: Division/Department: Sales Supervisor: Sales Manager / Plant Manager Salary - Exempt In Office: Monday - Friday Position Summary: We are seeking a ...

Nino Trading Inc

Sales Support Representative

Tempe, AZ · On-site

$50K - $55K/yr

Sales Support Representative Location: Tempe, AZ Job Overview: We are looking for a Sales Support Representative to assist customers via phone and email, guiding them to the right product solutions.

Nino Trading Inc

Sales Support Representative

Tempe, AZ · On-site

$50K - $55K/yr

Sales Support Representative Location: Tempe, AZ Job Overview: We are looking for a Sales Support Representative to assist customers via phone and email, guiding them to the right product solutions.

Lawson Products

Sales Support Representative

Allentown, PA · On-site

$19 - $21/hr

At Lawson Products, our Sales Support Reps are essential to keeping customers stocked, organized, and productive. You'll work alongside our sales team, helping accounts run smoothly and learning the ...

Cottage Health

Sales Support Representative

Goleta, CA · On-site

$27.77 - $42.35/hr

Pacific Diagnostics Laboratories seeks a Sales Support Representative for their PDL Sales department responsible for processing the day-to-day activities that support the sales team in managing ...

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Sales Support Representative information

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How much do sales support representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for sales support representative in the United States is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a sales support representative, and why are they important?

To thrive as a Sales Support Representative, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's or bachelor's degree. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving, and time management skills set top performers apart in this role. These abilities ensure smooth sales operations, accurate order handling, and effective collaboration with both clients and internal teams.

What is the difference between Sales Support Representative vs Customer Service Representative?

AspectSales Support RepresentativeCustomer Service Representative
Primary RoleAssist sales teams with order processing, product information, and sales documentationHandle customer inquiries, complaints, and provide product or service support
Required SkillsCommunication, sales knowledge, CRM proficiencyCommunication, problem-solving, customer relationship skills
Work EnvironmentSales departments, office settingsCustomer service centers, call centers, retail
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Sales Support Representatives focus on supporting sales activities and assisting sales teams, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by sales support representatives, and how can they effectively address them?

Sales Support Representatives often encounter challenges such as managing multiple competing priorities, handling urgent requests from the sales team, and ensuring accurate communication between departments. To effectively address these issues, strong organizational skills and the ability to prioritize tasks are crucial. Proactive communication and a collaborative mindset help in building strong relationships with both the sales team and other departments, ensuring smooth operations and quick resolution of issues.

What is a sales support representative?

Sales Support Representatives are professionals who assist sales teams by handling administrative tasks, processing orders, responding to customer inquiries, and ensuring smooth communication between clients and sales staff. They help manage sales documentation, track orders, and provide information to both customers and the sales team. Their role is crucial in improving efficiency, maintaining customer satisfaction, and allowing sales representatives to focus on selling and building client relationships.
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Sales Support Representative jobs near you
Infographic showing various Sales Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,898 per year, or $22.1 per hour.

Sales Support Representative

The Food Source International Inc

Exton, PA • On-site

$18.25 - $25/hr

Full-time

Re-posted 19 hours ago

Job description

Summary/Objective

The Sales Support Representative is focused on industrial ingredients and seasonings. This Sales Support Representative is a critical component of our sales operations, providing comprehensive support to ensure seamless execution of the sales process. The Sales Support Representative is integral to ensure smooth operations and effective communication across departments, including Research and Development, Logistics, Accounting, and Operations. The Sales Support Representative will be a proactive, self-motivated team player with strong communication, organizational, and problem-solving skills who thrives in a collaborative, fast-paced environment.

Essential Functions: Serve as a key point of contact for the sales team, providing administrative and operational support throughout the sales process. Collaborate with Research and Development, Logistics, Accounting, and Operations to ensure timely order processing, inventory management, and delivery coordination. Prepare and maintain sales reports, customer records, and pricing documentation to support data-driven decision-making. Assist in the development of proposals, quotes, and product presentations while addressing customer inquiries and resolving issues promptly. Monitor order progress, track shipments, and ensure accurate billing and invoicing. Maintain clear communication with internal teams and external clients to streamline workflows and support business growth initiatives. Continuously identify process improvements to enhance efficiency and customer

Responsibilities/Skills/Abilities:
  • Utilizes independent judgment to prepare sales reports, track order status, and monitor customer satisfaction, offering proactive solutions when issues arise.
  • Has authority to make decisions on managing customer inquiries, provide product information, and address concerns, ensuring a high level of customer service.
  • Regular communication with prospective and existing clients
  • Processing orders utilizing a combination of tools such as ERP
  • Planning and communicating order fulfillment timelines
  • Monitor fulfillment timelines
  • Collaborate with the team on customer and order priorities
    • KPI’s:
  • # of order lines managed
  • # of order types managed
  • Service Metrics
  • Customer unique product avg
  • Customer order pattern
  • Order date to creation date, to shipment date
  • The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
    • Work Experience Requirements:
  • 2+ years working with customers in a service focused role
  • 23 years of experience in sales support, administrative, or customer service roles, preferably within the industrial ingredients, food manufacturing, or related sectors.
  • Strong understanding of sales processes and ability to assist in creating quotes, proposals, and reports.
  • Experience with data entry and maintaining accurate sales documentation.
    • Education/Knowledge Requirements:
  • High school diploma or equivalent required; additional certifications or training in sales support, customer service, or logistics’

    • Reports To: Sales Support Manager

    Supervisory responsibilities: None

    Backup: Other Sales Support Representatives

    Physical Requirements:
  • Ability to sit or stand for extended periods while performing officebased tasks.
  • Occasional lifting of office supplies, documents, or packages up to 25 pounds.
  • Manual dexterity to operate office equipment, such as computers, printers, and phones.
  • Ability to move between departments within the office and warehouse areas when necessary.
  • Occasional travel may be required for meetings or site visits, depending on the role’s needs.
    • Work environment/Hours:
  • Typically, officebased, with opportunities to collaborate with crossfunctional teams in a fastpaced, dynamic setting. The office is equipped with modern office tools and technology, including computers, phones, and software systems used for data entry, communication, and report generation.
  • Fulltime Office hours are typically 8:305:00pm, MondayFriday with occasional overtime.

    • EEO: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by the law.

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