ZipRecruiter

Log In

1

Sales Support Representative Jobs in Michigan (NOW HIRING)

MCPC

Sales Support Representative

Grand Rapids, MI · On-site

$18.25 - $25/hr

Sales Support Representative Department: Client Services Position Summary: The Sales Support Representative is responsible for interacting and collaborating with MCPc Account Managers, Sales Support ...

MCPC

Sales Support Representative

Grand Rapids, MI

$18.25 - $25/hr

Sales Support Representative Department: Client Services Position Summary: The Sales Support Representative is responsible for interacting and collaborating with MCPc Account Managers, Sales Support ...

Victra

Sales Support Rep Part-Time

Madison Heights, MI · On-site

$17.50 - $24/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Livonia, MI · On-site

$17.75 - $24.25/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Bloomfield, MI · On-site

$18.50 - $25.25/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Traverse City, MI · On-site

$19.25 - $26.50/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Ferndale, MI · On-site

$17.75 - $24.25/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Chesterfield, MI · On-site

$17.25 - $23.50/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Richmond, MI · On-site

$17.25 - $23.50/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Commerce, MI · On-site

$17 - $23.25/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

Victra

Sales Support Rep Part-Time

Marshall, MI · On-site

$18.25 - $25/hr

We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect ...

next page

Showing results 1-20

All JobsSales Support Representative JobsSales Support Representative Jobs in Michigan

Sales Support Representative information

See Michigan salary details

$11

$19

$26

How much do sales support representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for sales support representative in Michigan is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.78 per hour, depending on experience, location, and employer.

What is a sales support representative?

Sales Support Representatives are professionals who assist sales teams by handling administrative tasks, processing orders, responding to customer inquiries, and ensuring smooth communication between clients and sales staff. They help manage sales documentation, track orders, and provide information to both customers and the sales team. Their role is crucial in improving efficiency, maintaining customer satisfaction, and allowing sales representatives to focus on selling and building client relationships.

What are the key skills and qualifications needed to thrive as a sales support representative, and why are they important?

To thrive as a Sales Support Representative, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's or bachelor's degree. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving, and time management skills set top performers apart in this role. These abilities ensure smooth sales operations, accurate order handling, and effective collaboration with both clients and internal teams.

What are some common challenges faced by sales support representatives, and how can they effectively address them?

Sales Support Representatives often encounter challenges such as managing multiple competing priorities, handling urgent requests from the sales team, and ensuring accurate communication between departments. To effectively address these issues, strong organizational skills and the ability to prioritize tasks are crucial. Proactive communication and a collaborative mindset help in building strong relationships with both the sales team and other departments, ensuring smooth operations and quick resolution of issues.

What is the difference between Sales Support Representative vs Customer Service Representative?

AspectSales Support RepresentativeCustomer Service Representative
Primary RoleAssist sales teams with order processing, product information, and sales documentationHandle customer inquiries, complaints, and provide product or service support
Required SkillsCommunication, sales knowledge, CRM proficiencyCommunication, problem-solving, customer relationship skills
Work EnvironmentSales departments, office settingsCustomer service centers, call centers, retail
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Sales Support Representatives focus on supporting sales activities and assisting sales teams, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Sales Support Representative jobs in Michigan?

For Sales Support Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Sales Support Representative jobs in Michigan look for?

The top searched job categories for Sales Support Representative jobs in Michigan are:

What are popular job titles related to Sales Support Representative jobs in MI?

For Sales Support Representative jobs in MI, the most frequently searched job titles are:

Sales Support Representative jobs near you
Infographic showing various Sales Support Representative job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,004 per year, or $19.2 per hour.

Sales Support Representative

MCPC

Grand Rapids, MI • On-site

$18.25 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Title: Sales Support Representative
Department: Client Services
Position Summary:
The Sales Support Representative is responsible for interacting and collaborating with MCPc Account Managers, Sales Support staff, and MCPc's client base with the primary objective of supporting post sales administrative support and ensuring alignment between Sales and Operations teams. The role supports customer service, order management, CRM maintenance, opportunity management, and issue resolution while delivering best-in-class customer experience.
Responsibilities:
  • Effectively manage customer requests through the MCPc quoting process to ensure timely customer response.
  • Manage open opportunities and use various client-specific vendor portals.
  • Assist with required maintenance of customer records.
  • Communicate daily with customers and employees in a professional manner verbally and in writing.
  • Manage tickets on department service board.
  • Provide critical communication points to internal and external stakeholders.
  • Escalate issues promptly to Client Service Leadership with required documentation.
  • Process customer orders accurately by reviewing purchase orders, freight terms, pricing, specifications, and customer requirements.
  • Manage customer order fulfillment functions and open order backlogs.
  • Manage MCPconnect customer ordering portal and train customers on use.
  • Create bulk order requests, consignment POs, and orders.
  • Manage system integrations including EDI, Ecommerce, and Quote Exports.
  • Collaborate with other departments to resolve client issues.
  • Maintain product, vendor, pricing, and customer knowledge to exceed expectations.
  • Identify new opportunities within the existing client base.
  • Perform other duties as directed by Client Services leadership.

Key Outcomes of this Position:
  • Provide timely and accurate customer support and order management.
  • Maintain effective opportunity and backlog management processes.
  • Promote optimized cash flow and high customer satisfaction.

Required Qualifications:
  • Minimum of 2 years relevant customer service experience or formal business education required.
  • Excellent written and verbal communication skills.
  • Strong organization, prioritization, multitasking, and problem-solving abilities.
  • Proficiency with Microsoft Office Suite including Excel.
  • Reliable car transportation.
  • Regular attendance and punctuality required.

Preferred Qualifications:
  • Customer service and/or sales experience preferred.
  • CRM experience preferred.
  • ERP systems experience (JDEdwards or In4Suite) valuable but not required.
  • Industry experience a plus.

Physical Requirements:
  • Frequent sitting with occasional walking, carrying light objects, grasping, and reaching.
  • Rare stooping/crouching and ability to speak, listen, and maintain clarity of vision.
  • Work is performed in a temperature-controlled office environment with occasional driving to office or customer locations.

Who We Are: At MCPC, we pride ourselves on being Outcome Engineers, delivering end-to-end solutions and expertise that empower businesses to thrive in the digital age. We combine top-tier services and cutting-edge technology solutions to solve complex business challenges, ensuring data security, cost efficiency, and seamless digital transformation. Our commitment to our clients requires providing quality people that allow us to excel at exceeding our clients' expectations. The MCPC employee experience is built on a foundation of collaboration, innovation, and growth. We offer the balance of a close-knit workforce and pathways for professional growth. Our team members are encouraged to bring their unique perspectives and ideas to the table. Join us and be part of a principled, quality-driven, respectful, and innovative team that values continuous improvement and community commitment. Together, we tackle today's challenges and pioneer solutions for tomorrow.
Where We Are/Who We Serve:MCPC is a global organization, but we are headquartered in Cleveland, OH, with regional offices in Grand Rapids, MI and Erie, PA, which is a source of pride for everyone here at MCPC. MCPC has a longstanding culture of unwavering commitment to giving back to the communities we serve. (link to our blog)
What We Do: Endpoint Lifecycle Management
Advisory Services - MCPC is the go-to resource for all our client's end user device procurement and service needs. We help address tactical pain points that allow our clients' workforce to have a seamless and secure environment.
Configuration and Integration - Custom solutions that fit within a client's endpoint environment. Ensuring new devices meet the requirements of the client and are ready to be deployed on day 1.
IT Supply Chain - MCPC offers expert level supply chain services to help clients in the process of assembling, securing, managing, and delivering desk-ready IT inventory.
Managed Deployment - Coordination of experienced IT technicians ensuring clients' devices, servers, data, and more are securely delivered, protected, and supported.
Secure Technology Asset Disposition - Allows clients to remove old or outdated devices from their environment. Our facility will erase all data to Department of Defense standards and provide reverse logistics to the client as to whether their devices can be repurposed, recycled, or disposed of properly.
Benefits & Appreciation:
  • 401k matching and ROTH option.
  • Company sponsored events (picnics, cookouts, and volunteering opportunities).
  • Competitive Medical, Dental and Vision package.
  • Company paid Holidays and Paid Time Off.
  • Career paths and advancement.

Apply