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Sales Support Representative Jobs in Michigan (NOW HIRING)

Alliance Beverage Distributing

Sales Support

Hudsonville, MI · On-site

$17.75 - $24.25/hr

Coordinate and communicate with the General Sales Manager, Team Lead, Sales Representatives, and ... Sales Support staff drive from customer to customer to carry out the duties of the job. * Reliable ...

MacAllister Rentals

Sales - Retail Sales Rep

Flint, MI · On-site

In addition to supporting the branch with equipment sales and rental, this role would act as a customer support representative. Primary Responsibilities: * Represent the company through a customer ...

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Sales Support Representative information

See Michigan salary details

$11

$19

$26

How much do sales support representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for sales support representative in Michigan is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.78 per hour, depending on experience, location, and employer.

What is a sales support representative?

Sales Support Representatives are professionals who assist sales teams by handling administrative tasks, processing orders, responding to customer inquiries, and ensuring smooth communication between clients and sales staff. They help manage sales documentation, track orders, and provide information to both customers and the sales team. Their role is crucial in improving efficiency, maintaining customer satisfaction, and allowing sales representatives to focus on selling and building client relationships.

What are the key skills and qualifications needed to thrive as a sales support representative, and why are they important?

To thrive as a Sales Support Representative, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's or bachelor's degree. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving, and time management skills set top performers apart in this role. These abilities ensure smooth sales operations, accurate order handling, and effective collaboration with both clients and internal teams.

What are some common challenges faced by sales support representatives, and how can they effectively address them?

Sales Support Representatives often encounter challenges such as managing multiple competing priorities, handling urgent requests from the sales team, and ensuring accurate communication between departments. To effectively address these issues, strong organizational skills and the ability to prioritize tasks are crucial. Proactive communication and a collaborative mindset help in building strong relationships with both the sales team and other departments, ensuring smooth operations and quick resolution of issues.

What is the difference between Sales Support Representative vs Customer Service Representative?

AspectSales Support RepresentativeCustomer Service Representative
Primary RoleAssist sales teams with order processing, product information, and sales documentationHandle customer inquiries, complaints, and provide product or service support
Required SkillsCommunication, sales knowledge, CRM proficiencyCommunication, problem-solving, customer relationship skills
Work EnvironmentSales departments, office settingsCustomer service centers, call centers, retail
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Sales Support Representatives focus on supporting sales activities and assisting sales teams, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Sales Support Representative jobs in Michigan?

For Sales Support Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Sales Support Representative jobs in Michigan look for?

The top searched job categories for Sales Support Representative jobs in Michigan are:

What are popular job titles related to Sales Support Representative jobs in MI?

For Sales Support Representative jobs in MI, the most frequently searched job titles are:

Sales Support Representative jobs near you
Infographic showing various Sales Support Representative job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,004 per year, or $19.2 per hour.

Sales Support Representative (Inside Sales)

HP Products

Caledonia, MI • On-site

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

H-P Products rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

323rd of 491 rated machine equipment manufacturers

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, betterhomesand better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems,adaptand grow to continuously serve our customers,communitiesand each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products,serviceand capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates whooperatewith the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiringSales Support Representativeswho are ready to help customers, solve problems, and learn the business from the ground up.

Schedule:Monday - Friday7:30 am to 4:30 pm.

Responsibilities

  • Work together with Sales associates to support customer needs bydeterminingthe best products and solutions.

  • Ensuring the delivery of personalized customer service throughtimelyquotations andaccuratesales orders.

  • Coordinate deliveries on behalf of customers.

  • Answer salescallsfor general information, addressing and resolving customer concerns or questions.

  • Ability to effectively use customer relationship management (CRM)systemand phonesystem.

Qualifications

  • 0-3years of sales and/or customer service experience ispreferred.

  • Experience in plumbing, HVAC,orsimilartrades is a plus.

  • Experience with Salesforce and Genesis phone systems is preferred.

  • Must have the ability to learn newsystemsandsoftware.

  • Exhibit strong skills for sales, including the ability to upsell.

  • Proventrack recordof responding quickly to customer needs and ability to make decisionsin a timely manner.

  • Ability to react well in a fast-paced environment & follow through on commitments.

  • Highlymotivated andcustomerservice orientedmentality withabilityto build relationships is a plus.

  • General digitalliteracyincluding Microsoft Office.

  • Ability to quickly learn product knowledge and processes.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed toa holistic approachtowards benefits plans and programs that support the mental,physicaland financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$18.71 - $29.92

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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