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Verizon Tech Support Jobs (NOW HIRING)

Foxconn Assembly LLC

IT Support - IB4

Houston, TX · On-site

$20.50 - $28.25/hr

IT Support Position Summary Provide technical support to end users and assist with hardware ... Manage and support mobile phones through Verizon MDM. * Create and manage user login accounts in ...

Foxconn Industrial Internet - FII

IT Support - IB4

Houston, TX · On-site

$20.50 - $28.25/hr

... and IT infrastructure needs. Responsibilities * Resolve end user issues and requests with a ... Manage and support mobile phones through Verizon MDM. * Create and manage user login accounts in ...

Eosis

IT Support Specialist II

New Brighton, MN · On-site

$68K - $75K/yr

The IT Support Specialist Tier II is responsible for effective provisioning, installation ... Discount with Verizon Cell Phone Plans Each day, you'll help rebuild lives by making a real impact ...

EOSIS

IT Support Specialist II

New Brighton, MN

$68K - $75K/yr

The IT Support Specialist Tier II is responsible for effective provisioning, installation ... Discount with Verizon Cell Phone Plans Each day, you'll help rebuild lives by making a real impact ...

MSCCN

Radio Technician / Tech Support IV

Oklahoma City, OK · On-site

$32K - $40K/yr

... a Radio Technician / Tech Support IV to support the Federal Aviation Administration (FAA) in ... Verizon, ATT, Cox, etc.) • Ability to complete climber training and safely work at heights. • ...

Glanbia

IT Operations Manager

Downers Grove, IL

$140K - $190K/yr

Collaborate with Technology Value Stream Product Owners, Technology Service Platform Owners, and Managed Service Providers t(BT, Verizon, DXC, Ergo etc) to align support services and project delivery ...

Glanbia

IT Operations Manager

Downers Grove, IL · On-site

$140K - $190K/yr

Collaborate with Technology Value Stream Product Owners, Technology Service Platform Owners, and Managed Service Providers t(BT, Verizon, DXC, Ergo etc) to align support services and project delivery ...

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Verizon Tech Support information

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$27K

$43.5K

$66K

How much do verizon tech support jobs pay per year?

As of Jul 13, 2026, the average yearly pay for verizon tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a Verizon Tech Support job?

A Verizon Tech Support job involves assisting customers with technical issues related to Verizon's services, such as internet, phone, and wireless connectivity. Support representatives troubleshoot problems, guide customers through solutions, and escalate complex issues when needed. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for someone in Verizon Tech Support?

A typical day for a Verizon Tech Support team member involves responding to customer inquiries and technical issues via phone, chat, or email, diagnosing problems with network connectivity or devices, and guiding customers through solutions. You’ll often collaborate with teammates and other departments to resolve complex cases and ensure customer satisfaction. Additional responsibilities may include documenting interactions, following up on ongoing support tickets, and staying current with evolving technologies and company procedures. This fast-paced environment provides valuable hands-on technical experience and opportunities to develop customer service and troubleshooting skills.

What are the key skills and qualifications needed to thrive in the Verizon Tech Support position, and why are they important?

To thrive as a Verizon Tech Support representative, you need a solid understanding of telecommunications systems, troubleshooting methods, and customer support practices, generally demonstrated by relevant experience or education in IT or technical support. Familiarity with CRM platforms, diagnostic software, and ticketing systems is often required, and certifications like CompTIA A+ or equivalent can be advantageous. Strong communication, patience, and problem-solving skills set top candidates apart, particularly when handling complex or escalated customer issues. These abilities ensure prompt, helpful resolutions for customers and contribute to a high standard of service in a fast-paced technical environment.

More about Verizon Tech Support jobs
What cities are hiring for Verizon Tech Support jobs? Cities with the most Verizon Tech Support job openings:
What are the most commonly searched types of Verizon Tech Support jobs? The most popular types of Verizon Tech Support jobs are:
What states have the most Verizon Tech Support jobs? States with the most job openings for Verizon Tech Support jobs include:
What job categories do people searching Verizon Tech Support jobs look for? The top searched job categories for Verizon Tech Support jobs are:
Verizon Tech Support jobs near you
Infographic showing various Verizon Tech Support job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support - IB4

Foxconn Assembly LLC

Houston, TX • On-site

$20.50 - $28.25/hr

Full-time

Re-posted 3 days ago

Job description

IT Support
Position Summary
Provide technical support to end users and assist with hardware, software, and IT infrastructure needs.
Responsibilities
  • Resolve end user issues and requests with a positive and helpful attitude.
  • Install and configure FII-approved software.
  • Identify, resolve, or escalate software and hardware issues to the proper teams.
  • Image and deploy laptops and desktops.
  • Instruct new hires on how to back up their data to OneDrive and how to contact the Help Desk with issues and requests.
  • Manage and support mobile phones through Verizon MDM.
  • Create and manage user login accounts in Active Directory.
  • Maintain team inventory, software databases, and procedural databases.
  • Create and modify SOPs, how-to guides, and procedural documentation.
  • Update software libraries.
  • Support and maintain conference room conferencing equipment.
  • Research and answer technical questions from other FII departments.
  • Perform inventories and audits.
  • Assist the OT production IT support team when needed.
  • Provide support for corporate events.
  • Act as liaison for Google partner accounts.
  • Help maintain printers by replacing toner and ink and coordinating repairs.
Requirements
  • Bachelor's degree in Computer Science or equivalent experience.
  • Strong customer support skills.

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