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How much do verizon tech support jobs pay per year?

As of Jul 13, 2026, the average yearly pay for verizon tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a Verizon Tech Support job?

A Verizon Tech Support job involves assisting customers with technical issues related to Verizon's services, such as internet, phone, and wireless connectivity. Support representatives troubleshoot problems, guide customers through solutions, and escalate complex issues when needed. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for someone in Verizon Tech Support?

A typical day for a Verizon Tech Support team member involves responding to customer inquiries and technical issues via phone, chat, or email, diagnosing problems with network connectivity or devices, and guiding customers through solutions. You’ll often collaborate with teammates and other departments to resolve complex cases and ensure customer satisfaction. Additional responsibilities may include documenting interactions, following up on ongoing support tickets, and staying current with evolving technologies and company procedures. This fast-paced environment provides valuable hands-on technical experience and opportunities to develop customer service and troubleshooting skills.

What are the key skills and qualifications needed to thrive in the Verizon Tech Support position, and why are they important?

To thrive as a Verizon Tech Support representative, you need a solid understanding of telecommunications systems, troubleshooting methods, and customer support practices, generally demonstrated by relevant experience or education in IT or technical support. Familiarity with CRM platforms, diagnostic software, and ticketing systems is often required, and certifications like CompTIA A+ or equivalent can be advantageous. Strong communication, patience, and problem-solving skills set top candidates apart, particularly when handling complex or escalated customer issues. These abilities ensure prompt, helpful resolutions for customers and contribute to a high standard of service in a fast-paced technical environment.

More about Verizon Tech Support jobs
What cities are hiring for Verizon Tech Support jobs? Cities with the most Verizon Tech Support job openings:
What are the most commonly searched types of Verizon Tech Support jobs? The most popular types of Verizon Tech Support jobs are:
What states have the most Verizon Tech Support jobs? States with the most job openings for Verizon Tech Support jobs include:
What job categories do people searching Verizon Tech Support jobs look for? The top searched job categories for Verizon Tech Support jobs are:
Verizon Tech Support jobs near you
Infographic showing various Verizon Tech Support job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
Senior IT Analyst

Senior IT Analyst

Hudson Pacific Properties

San Jose, CA • On-site

Full-time

Re-posted 7 hours ago

Job description

Job Summary:
Hudson Pacific Properties is a real estate company focused on innovation for media and tech. They are seeking a Senior IT Analyst to provide desktop support, manage IT systems, and ensure compliance with IT security policies.
Responsibilities:
• Day-to-day responsibilities primarily consist of desktop support and monitoring the ServiceNow Ticketing System.
• Active Directory/Hybrid Azure AD, Office 365 administration, creating & terminating user accounts; resetting passwords; responding to and resolving IT-related issues.
• Windows-based PC support, Mac, and related hardware & software; hardware setups, multi-function printers, and basic enterprise-level networking & WIFI.
• Microsoft Intune MDM support, Apple iOS & Android, including AT&T & Verizon Wireless Corporate account support.
• Windows file shares support using role-based security; assigning and revoking access.
• Provide technical guidance, leadership, and subject matter expertise to end-users with computer, IT system, and software questions.
• Maintaining and configuring computer peripherals, printers, and MFP’s, including related software.
• IT Asset Management, hardware & software inventory, including life cycle management.
• Assist in training new users and provide ongoing training to existing end-users, as needed or requested.
• Provide technical assistance for conference calls and Zoom Video conferencing.
• Develop and maintain excellent working relationships with all departments and provide a high level of in-person and remote IT support throughout the organization, including support of our senior executive team.
• Be familiar with Sarbanes-Oxley compliance processes, comply with standard IT security policies, and practice a high standard of IT security hygiene.
Qualifications:
Required:
• Bachelor’s Degree in a related field required.
• Minimum of 4 to 6 years’ experience supporting local and remote Windows based PC’s & Macs in a mid-range or greater-sized corporate environment.
• Experience with Microsoft Office 365, Hybrid Azure AD Administration, Intune mobile device management, TEAMS, OneDrive & DUO two-factor authentication.
• Experience with Windows servers, basic networking, and ServiceNow Ticketing System.
• Experience with Microsoft Windows & Mac computer software and hardware, multifunction printers, and imaging practices.
• Zoom Video Conferencing knowledge.
• Strong problem-solving and troubleshooting skills to promptly and efficiently resolve technical problems.
• Ability to multitask, be proactive, and be a self-starter in a team-oriented, collaborative, open, and exciting work environment.
• Ability to communicate effectively and professionally with C-Suite Executives, non-technical business users, clients, and vendors.
• Ability to occasionally work varied hours, including early morning, late evening, or weekends, to provide on-site support.
Preferred:
• Experience with Windows System Center, Dell network switches, SharePoint, Angus, Argus, BrightSign, Meraki, Darktrace, Logic Monitor, single sign-on, and Proofpoint are all pluses.
• ITIL v4 Foundation certification desired.
Company:
Hudson Pacific Properties is a full-service, vertically integrated real estate company focused on owning. Founded in 2010, the company is headquartered in Los Angeles, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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