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Itil Foundation Jobs (NOW HIRING)

ASM Research

ITIL Specialist, Mid

ITIL Foundation plus intermediate or advanced ITIL/ITSM training (such as continual improvement or service operations modules). * Experience conducting formal process audits, health checks, or ...

GDIT

ITIL Automation / Orchestration Engineer

WV · Remote

$144K - $195K/yr

Preferred ITIL Foundation or higher certifications. Experience with ServiceNow Flow Designer, IntegrationHub, or similar tools. Experience with enterprise architecture, CMDB design, or process ...

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How much do itil foundation jobs pay per year?

As of Jun 10, 2026, the average yearly pay for itil foundation in the United States is $96,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is an ITIL Foundation job?

An ITIL Foundation job typically involves applying ITIL (Information Technology Infrastructure Library) best practices to improve IT service management (ITSM) processes. Professionals in this role ensure IT services align with business needs, enhance efficiency, and reduce downtime. Common job titles include IT Service Desk Analyst, IT Support Specialist, and ITIL Process Coordinator. Responsibilities may include incident management, problem resolution, and process optimization. ITIL Foundation certification is often required or preferred for these roles.

What kinds of career advancement opportunities are available for professionals who start in an ITIL Foundation-based position?

Starting in an ITIL Foundation-based role provides a solid entry point into IT service management, opening doors to positions such as IT Service Desk Manager, Service Delivery Manager, or Process Owner as you gain experience. Many organizations encourage further training in advanced ITIL modules or related certifications in areas such as project management or business analysis for career progression. With increased expertise, you may also transition into consultancy or leadership roles overseeing larger teams or IT transformation projects. This path offers continuous learning opportunities and the chance to make a significant impact on organizational IT efficiency and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Itil Foundation position, and why are they important?

To thrive in an ITIL Foundation role, a strong understanding of IT service management principles, process optimization, and incident/problem management is essential, usually demonstrated by the ITIL Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is common, as is experience with ticketing and workflow systems. Strong analytical thinking, communication, and stakeholder management skills help professionals excel in this position. These competencies are critical for ensuring efficient IT service delivery and continuous improvement within complex organizational environments.

More about Itil Foundation jobs
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Itil Foundation jobs near you
Infographic showing various Itil Foundation job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution, with an average salary of $96,560 per year, or $46.4 per hour.

ITSM Consultant (ITIL & ServiceNow)

Get A Whiz

Boca Raton, FL • On-site

Other

Posted 2 days ago

Job description

We are seeking an experienced ITSM professional with 7+ years of experience in IT Change, Incident, and Problem Management to support a critical enterprise environment.

Required Skills:
• ITIL Foundation Certified
• Strong ServiceNow experience
• IT Change, Incident & Problem Management
• Major Incident Management
• Process Improvement & Service Optimization
• SLA Monitoring, Reporting & Governance

Key Responsibilities:
• Lead and enhance ITSM processes aligned with ITIL best practices
• Manage high-priority incidents and coordinate rapid resolution efforts
• Optimize ServiceNow workflows across Incident, Change, Request, and Problem Management
• Drive process improvements and service quality initiatives
• Collaborate with stakeholders and provide ITSM training and guidance

Apply