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Itil Foundation Jobs (NOW HIRING)

ASM Research

ITIL Specialist, Mid

ITIL Foundation plus intermediate or advanced ITIL/ITSM training (such as continual improvement or service operations modules). * Experience conducting formal process audits, health checks, or ...

GDIT

ITIL Automation / Orchestration Engineer

WV · Remote

$144K - $195K/yr

Preferred ITIL Foundation or higher certifications. Experience with ServiceNow Flow Designer, IntegrationHub, or similar tools. Experience with enterprise architecture, CMDB design, or process ...

MSCCN

Desktop Manager - Bethesda, MD

Bethesda, MD · On-site

$60K - $75K/yr

ITIL Foundation (preferred) * Experience with endpoint management tools (SCCM, Intune, MECM, JAMF, or equivalent). Preferred Qualifications: * ITIL Foundation certification. * Microsoft enterprise ...

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$96.6K

$154.5K

How much do itil foundation jobs pay per year?

As of Jun 14, 2026, the average yearly pay for itil foundation in the United States is $96,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $113,000.00 per year, depending on experience, location, and employer.

Is ITIL a good career path?

ITIL Foundation certification is valuable for careers in IT service management, as it demonstrates knowledge of best practices and processes used in IT operations. Professionals with ITIL skills can pursue roles such as Service Desk Analyst, IT Support Specialist, or IT Manager, often benefiting from increased job opportunities and salary potential. Gaining experience with IT service management tools and frameworks can further enhance career prospects in this field.

What is an ITIL Foundation job?

An ITIL Foundation job typically involves applying ITIL (Information Technology Infrastructure Library) best practices to improve IT service management (ITSM) processes. Professionals in this role ensure IT services align with business needs, enhance efficiency, and reduce downtime. Common job titles include IT Service Desk Analyst, IT Support Specialist, and ITIL Process Coordinator. Responsibilities may include incident management, problem resolution, and process optimization. ITIL Foundation certification is often required or preferred for these roles.

What is the ITIL salary?

The salary for ITIL Foundation certified professionals varies depending on experience, location, and industry, but typically ranges from $50,000 to $80,000 annually. Entry-level roles may start lower, while experienced ITIL practitioners with additional certifications can earn higher salaries. Skills in IT service management and familiarity with ITIL frameworks are often valued by employers.

What kinds of career advancement opportunities are available for professionals who start in an ITIL Foundation-based position?

Starting in an ITIL Foundation-based role provides a solid entry point into IT service management, opening doors to positions such as IT Service Desk Manager, Service Delivery Manager, or Process Owner as you gain experience. Many organizations encourage further training in advanced ITIL modules or related certifications in areas such as project management or business analysis for career progression. With increased expertise, you may also transition into consultancy or leadership roles overseeing larger teams or IT transformation projects. This path offers continuous learning opportunities and the chance to make a significant impact on organizational IT efficiency and customer satisfaction.

What jobs can you get with ITIL?

ITIL Foundation certification prepares individuals for roles such as IT Service Management (ITSM) analyst, process analyst, or support technician. These jobs involve managing IT services, improving processes, and ensuring service quality using ITIL best practices and tools like service desks and ticketing systems.

What are the key skills and qualifications needed to thrive in the Itil Foundation position, and why are they important?

To thrive in an ITIL Foundation role, a strong understanding of IT service management principles, process optimization, and incident/problem management is essential, usually demonstrated by the ITIL Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is common, as is experience with ticketing and workflow systems. Strong analytical thinking, communication, and stakeholder management skills help professionals excel in this position. These competencies are critical for ensuring efficient IT service delivery and continuous improvement within complex organizational environments.

What jobs pay $10,000 a month without a degree?

ITIL Foundation certification can help professionals secure roles such as IT service manager or IT consultant, which can pay $10,000 or more monthly with experience. These roles often require strong technical skills, industry certifications, and experience in IT service management, but they do not always require a traditional degree.
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Itil Foundation jobs near you
Infographic showing various Itil Foundation job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution, with an average salary of $96,560 per year, or $46.4 per hour.
ITIL Specialist III

ITIL Specialist III

Blue Cross and Blue Shield of Kansas City

Kansas City, MO

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
  • Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
  • Annual incentive bonus plan based on company achievement of goals
  • Time away from work including paid holidays, paid time off and volunteer time off
  • Professional development courses, mentorship opportunities, and tuition reimbursement program
  • Paid parental leave and adoption leave with adoption financial assistance
  • Employee discount program

Job Description Summary: The ITIL Specialist III is responsible for developing, managing, and improving the processes and performance related to one or more of ITIL roles (may include Incident Management, Problem Management, Knowledge Management, Change Management, Release Management, Configuration Management, Asset Management, etc.). The ITIL Specialist III's primary objectives are to ensure that the ITIL Practices along with the required resources and capabilities are in place and operating effectively for the organization to deliver high quality IT services.Job Description
  • Overseesand improvesthe processes of the ITIL Practice(s) by seeking out and integrating best practices wherever possible.
  • Iteratesregularly on the process of the ITIL Practice(s) using data gathered about events and activities occurring across the IT Organization, the Business, and the Industry.
  • Keepsabreast of developments in the world of ITSM(specifically,new products, services, and standards)that relate to the practices of effective IT Services.
  • Coordinatesbetween support teamsas they work to determinesolutions to remediateproblems and/or improve the quality of Service.
  • Conductsregular meetings to review the processes and or recent events related to the ITIL Practice(s), including writing meeting agendas and facilitating the sessions.
  • Creatively directs the implementation ofenhancements to the ServiceNow modules in support of improving the ITIL Practice(s)
  • DefinesKPIsassociated withITIL Practice(s)and preparesreporting, including management reports,to demonstrate the value ofthe practice(s).
  • Trains, coaches, and mentorsall support tiersinthe ITILPractice(s).

MinimumQualifications:

  • Bachelor's degree inInformation Systems,Computer Science, or a related field, or an equivalent combination of education, training, and experience.
  • 5+ years' experience managing ITSM and ITIL practices.
  • Exceptional and broad knowledge of or experience with hardware, software, and or enterprise application support.
  • Have strong analytical and problem-solving skills.
  • Must have strong presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department.
  • Proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position.
  • Latest ITIL Foundation Certification

Preferred Qualifications

  • Latest ITILPractitioner certification in the respective ITIL Practice(s).
  • 5+ years' experience working directly in the respective ITIL Practice(s).

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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