ServiceNow Specialist
Stamford, CT ยท On-site
Experience with ITSM tools (e.g., ServiceNow ) ITIL Foundation or higher preferred.
Stamford, CT ยท On-site
Experience with ITSM tools (e.g., ServiceNow ) ITIL Foundation or higher preferred.
Stamford, CT ยท On-site
Experience with ITSM tools (e.g., ServiceNow ) ITIL Foundation or higher preferred.
Soldotna, AK ยท On-site
ITIL Foundation, preferred Summary Scope: At the entry level, Systems Administrators contribute independently to infrastructure lifecycle activities, service requests, incident response, access ...
Soldotna, AK ยท On-site
ITIL Foundation, preferred Summary Scope: At the entry level, Systems Administrators contribute independently to infrastructure lifecycle activities, service requests, incident response, access ...
... ITIL foundation Certification Must have skills : Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc) Additional Information H1B copy and Passport ...
... ITIL foundation Certification Must have skills : Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc) Additional Information H1B copy and Passport ...
Soldotna, AK ยท On-site
ITIL Foundation, preferred Summary Scope: At the entry level, Systems Administrators contribute independently to infrastructure lifecycle activities, service requests, incident response, access ...
Soldotna, AK ยท On-site
ITIL Foundation, preferred Summary Scope: At the entry level, Systems Administrators contribute independently to infrastructure lifecycle activities, service requests, incident response, access ...
Atlanta, GA ยท On-site
ITIL Foundation & ServiceNow Administration Certification.
Atlanta, GA ยท On-site
ITIL Foundation & ServiceNow Administration Certification.
ITIL Foundation certificate, Cisco Certified Network Associate (CCNA), Microsoft certifications, and relevant IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL Foundation). * Experience ...
ITIL Foundation certificate, Cisco Certified Network Associate (CCNA), Microsoft certifications, and relevant IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL Foundation). * Experience ...
ITIL Foundation and Security+ certs are preferred. BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion ...
ITIL Foundation and Security+ certs are preferred. BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion ...
... ITIL Foundation Certification - Preferred
New
... ITIL Foundation Certification - Preferred
New
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
ITIL Foundation Relevant monitoring/tool certifications Education: Bachelor's in IT / Computer Science / Engineering
Quick apply
ITIL Foundation Relevant monitoring/tool certifications Education: Bachelor's in IT / Computer Science / Engineering
ITIL Foundation certificate, Cisco Certified Network Associate (CCNA), Microsoft certifications, and relevant IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL Foundation). * Experience ...
ITIL Foundation certificate, Cisco Certified Network Associate (CCNA), Microsoft certifications, and relevant IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL Foundation). * Experience ...
ITIL Foundation or higher certification. * Microsoft Azure certifications. * VMware certifications. * Cisco certifications. * PMP certification is a Please share resumes to
ITIL Foundation or higher certification. * Microsoft Azure certifications. * VMware certifications. * Cisco certifications. * PMP certification is a Please share resumes to
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
Frederick, MD ยท On-site
Excellent communication skills Vendor management experience Extensive knowledge of Incident Management Lifecycle ITIL foundation V 3.0/V 4.0 ITIL V 3.0/ITIL V 4.0 Problem Management Knowledge ...
Frederick, MD ยท On-site
Excellent communication skills Vendor management experience Extensive knowledge of Incident Management Lifecycle ITIL foundation V 3.0/V 4.0 ITIL V 3.0/ITIL V 4.0 Problem Management Knowledge ...
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
Philadelphia, PA ยท On-site
ITIL Foundation certification. * Experience in Agile methodology and tools (JIRA, Azure DevOps). * Excellent communication, documentation, and stakeholder management skills. Regards, Raja Srinivas ...
Quick apply
Philadelphia, PA ยท On-site
ITIL Foundation certification. * Experience in Agile methodology and tools (JIRA, Azure DevOps). * Excellent communication, documentation, and stakeholder management skills. Regards, Raja Srinivas ...
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
ITIL Foundation Certification * Experience in IT systems, CMDB, data administration, or governance environments * Data normalization experience and ability to maintain high-quality structured data
Irving, TX ยท On-site
ITIL Foundation for support governance. * Azure Fundamentals (preferred)
Irving, TX ยท On-site
ITIL Foundation for support governance. * Azure Fundamentals (preferred)
Irving, TX ยท On-site
ITIL Foundation for support governance. * Azure Fundamentals (preferred)
Irving, TX ยท On-site
ITIL Foundation for support governance. * Azure Fundamentals (preferred)
$44.5K - $54.5K
4% of jobs
$54.5K - $64.5K
6% of jobs
$64.5K - $74.5K
13% of jobs
$75.3K is the 25th percentile. Wages below this are outliers.
$74.5K - $84.5K
16% of jobs
The median wage is $91.3K / yr.
$84.5K - $94.5K
15% of jobs
$94.5K - $104.5K
14% of jobs
$109.7K is the 75th percentile. Wages above this are outliers.
$104.5K - $114.5K
12% of jobs
$114.5K - $124.5K
9% of jobs
$124.5K - $134.5K
5% of jobs
$134.5K - $144.5K
3% of jobs
$144.5K - $154.5K
2% of jobs
$44.5K
$96.6K
$154.5K
An ITIL Foundation job typically involves applying ITIL (Information Technology Infrastructure Library) best practices to improve IT service management (ITSM) processes. Professionals in this role ensure IT services align with business needs, enhance efficiency, and reduce downtime. Common job titles include IT Service Desk Analyst, IT Support Specialist, and ITIL Process Coordinator. Responsibilities may include incident management, problem resolution, and process optimization. ITIL Foundation certification is often required or preferred for these roles.
Starting in an ITIL Foundation-based role provides a solid entry point into IT service management, opening doors to positions such as IT Service Desk Manager, Service Delivery Manager, or Process Owner as you gain experience. Many organizations encourage further training in advanced ITIL modules or related certifications in areas such as project management or business analysis for career progression. With increased expertise, you may also transition into consultancy or leadership roles overseeing larger teams or IT transformation projects. This path offers continuous learning opportunities and the chance to make a significant impact on organizational IT efficiency and customer satisfaction.
To thrive in an ITIL Foundation role, a strong understanding of IT service management principles, process optimization, and incident/problem management is essential, usually demonstrated by the ITIL Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is common, as is experience with ticketing and workflow systems. Strong analytical thinking, communication, and stakeholder management skills help professionals excel in this position. These competencies are critical for ensuring efficient IT service delivery and continuous improvement within complex organizational environments.

ROLE_DESCRIPTION -
* Key Responsibilities Oversee all stages of change requests from initiation to closure.
* Ensure changes are properly logged, evaluated, authorized, and documented.
* Assess the impact and risk of proposed changes on IT systems and business processes.
* Organize and chair CAB meetings for reviewing and approving changes.
* Ensure adherence to ITILITSM change management policies and procedures.
* Prepare reports on change success rates, failed changes, and unauthorized changes.
* Identify areas for process improvement and implement best practices.
* Work closely with Release, Incident, and Problem Management teams for integrated service delivery.
* Required Skills Qualifications Strong understanding of IT infrastructure, applications, and ITIL framework.
* Ability to assess risks, impacts, and dependencies effectively.
* Excellent stakeholder management and facilitation skills. Experience with ITSM tools (e.g., ServiceNow ) ITIL Foundation or higher preferred.
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It services
51 - 200 Employees
Aurora, IL, US
2002