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Field Service It Technician Jobs (NOW HIRING)

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IT Technician

Jupiter, FL · On-site

$22 - $28/hr

The ideal candidate has strong technical skills as well as excellent customer service and ... A bachelor's degree in Computer Science or a related field is preferred * Previous experience as an ...

Amsys Innovative Solutions

IT Technician

Cleveland, OH · On-site

Coordinate equipment repairs, warranty service, and vendor support. * Document support activities ... Associate's or Bachelor's degree in Information Technology or a related field, or equivalent work ...

Spotless Brands

Field IT Technician

Heath, OH · On-site

Position Overview The Field IT Technician is responsible for providing on-site technical support ... Respond to urgent IT service tickets that require onsite support to minimize downtime. * Coordinate ...

System One

IT Technician

Pensacola, FL · On-site

Customer Service Skills * Hardware/Equipment Setup and Support Experience * Windows 11 OS support ... Basic Networking Experience Like to Have: * Security + or Degree related to the IT field or ...

Meade County, SD

IT Technician

Sturgis, SD · On-site

$27.69 - $42.14/hr

... secure technology services throughout County departments and facilities. The position requires ... Associate degree in information technology, computer science, or a related field preferred.

New

WSU Tech

IT Technician

Wichita, KS · On-site

$18.20/hr

WSU Tech is seeking a knowledgeable and service-oriented IT Technician to support the installation ... Associate degree in IT or equivalent experience in a related field preferred * Demonstrated ...

Kenaitze Indian Tribe

IT Technician

Kenai, AK · On-site

The IT Technician is responsible for computer inventory and other IT Help Desk services as directed ... Associates degree in computer related field and/or two years of experience in computer industry.

AppleOne

IT Technician

West Palm Beach, FL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... onsite IT service. The IT Technician will work from the main office and travel to additional ... Key Responsibilities - Provide onsite desktop support, help desk support, and field technical ...

Hampton University

IT Technician

Hampton, VA · On-site

$40K - $42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MIS Support Services Opening Date: 09/18/2025 Description Hampton University's Division of ... Associate's degree in Information Technology, Computer Science, or a related field * Minimum of six ...

Consolidated Water Group,

IT Technician

Coral Springs, FL · On-site

$55K - $75K/yr

  • PTO

IT Technician Location: Coral Springs - South Florida Department: Information Technology Employment ... Support and administer Active Directory, Group Policies, and other Windows infrastructure services.

OMW Corporation

IT Technician

Novato, CA · On-site

$24 - $28/hr

  • Medical

  • Retirement

  • PTO

The IT Technician position will be on the front lines of OMW's IT systems support. As the face of ... Excellent customer service and interpersonal skills, strong attention to details with excellent ...

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Field Service It Technician information

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How much do field service it technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for field service it technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What does a Field Service IT Technician do?

A Field Service IT Technician is responsible for installing, maintaining, and repairing computer systems, networks, and related hardware at client or company locations. They often travel to different sites to diagnose issues, perform upgrades, and provide technical support directly to end-users. Their work may involve troubleshooting software problems, replacing faulty equipment, and ensuring that all IT systems operate efficiently. Field Service IT Technicians play a crucial role in minimizing downtime and keeping technology running smoothly for businesses.

What are some common challenges Field Service IT Technicians face when working on-site at client locations?

Field Service IT Technicians often encounter challenges such as diagnosing issues with limited information, adapting to diverse client environments, and managing tight schedules across multiple locations. They must be prepared to troubleshoot a wide range of hardware and software problems, sometimes with limited access to resources or remote support. Strong communication skills are also essential, as technicians need to explain technical solutions to non-technical users and maintain positive client relationships under pressure.

What are the key skills and qualifications needed to thrive as a Field Service IT Technician?

To thrive as a Field Service IT Technician, you need strong technical knowledge of computer hardware, networking, troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote support tools, and diagnostic software is commonly required. Excellent communication, problem-solving, and customer service skills set top performers apart in this role. These abilities enable technicians to efficiently resolve issues onsite, ensuring minimal downtime and high client satisfaction.

What is the difference between Field Service IT Technician vs Network Support Specialist?

AspectField Service IT TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentOn-site client locations, remote troubleshootingOffice, data centers, client sites
Industry UsageIT service providers, hardware vendorsTelecommunications, enterprise IT

The main difference is that a Field Service IT Technician primarily handles hardware installation, maintenance, and troubleshooting at client sites, while a Network Support Specialist focuses on network infrastructure, configuration, and support. Both roles require similar certifications and often overlap in technical skills, but their primary responsibilities and work environments differ.

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Field Service It Technician jobs near you
Infographic showing various Field Service It Technician job openings in the United States as of August 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field IT Technician -- Multi-Site Retail (Philadelphia)

Eskatech

Philadelphia, PA • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision

Re-posted 13 days ago

Job description

Field IT Technician — Multi-Site Retail (Philadelphia)

15+ years in business, Managed IT, CCTV, retail verticals, regulated environments where uptime matters.

Location: Philadelphia, PA (local travel 300 mi radius)
Employment Type: Full-Time
Benefits: Medical insurance, potential flexible work-from-home schedule

Position Overview

We are seeking a Field Service IT Technician with strong technical expertise and leadership skills to join our growing team. This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting. The ideal candidate will also have experience coordinating IT projects and working closely with clients to ensure a seamless technical experience.

Key Responsibilities

  • Provide proactive support to clients via phone, remote sessions, and onsite visits.
  • Manage help desk support tickets, ensuring timely resolution and excellent customer satisfaction.
  • Serve as a liaison between Technical Support and Sales teams to support pre- and post-sales client needs.
  • Conduct IT project coordination and scheduling (deployments, upgrades, migrations, etc.).
  • Perform installation, configuration, and maintenance of PCs, laptops, printers, network infrastructure and peripherals.
  • Troubleshoot network connectivity, software, and hardware issues.
  • Execute setup of routers, switches, and wireless equipment.
  • Track, document, and escalate issues using ticketing systems.
  • Provide end-user training and onboarding at client sites.
  • Travel to client sites throughout region as needed.

Required Qualifications

  • 2+ years of IT support or field service experience (MSP experience a plus).
  • Strong knowledge of Windows Operating Systems, Microsoft 365, Active Directory, Cisco Meraki and general networking concepts.
  • Demonstrated experience in:
    • Help desk / technical support
    • Small project management (planning, scheduling, client communication)
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Ability to multitask and work independently in a fast-paced environment.
  • Professional demeanor and strong client relationship skills.
  • Valid driver’s license and reliable vehicle transportation.
  • Ability to travel within a 300 mile radius to support clients on-site when needed.
  • Ability to climb a ladder and lift up to 30 pounds.

Preferred Qualifications

  • Familiarity with managed services tools (RMM/PSA platforms).
  • CompTIA, Microsoft, or related certifications.
  • Knowledge of cloud services, backups, cybersecurity best practices.
  • Previous experience with pre/post-sales client support.

Why Join Us?

  • Opportunity to work on diverse IT environments and grow your skills.
  • Small team environment where your contributions directly impact client success.
  • Exposure to a growth retail vertical, and a real career path.
  • Flexible work-from-home options with travel.
  • Competitive salary and benefits package.