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Field Service It Technician Jobs (NOW HIRING)

T Baker Smith

IT Technician

Prairieville, LA · On-site

Respond promptly to incidents and service requests, ensuring courteous and efficient support ... Associate degree in Information Systems, Computer Science, or related field; or equivalent ...

TeamLogic IT

IT Technician

Saint Louis, MO · On-site

$60K/yr

Prioritize incidents and service requests according to defined processes to meet defined SLAs ... College diploma or university degree in the field of Computer Science and/or 5 years equivalent ...

Ultimate Shine Car Wash

Field IT Technician

Heath, OH · On-site

Position Overview The Field IT Technician is responsible for providing on-site technical support ... Respond to urgent IT service tickets that require onsite support to minimize downtime. * Coordinate ...

EasTec Inc

Field IT Technician

Neptune, NJ · On-site

Position Overview We are seeking a Field IT Technician to join our growing team. This role combines ... Maintain accurate service documentation, system diagrams, and project notes. * Ensure compliance ...

System One

IT Technician

Pensacola, FL · On-site

Customer Service Skills * Hardware/Equipment Setup and Support Experience * Windows 11 OS support ... Basic Networking Experience Like to Have: * Security + or Degree related to the IT field or ...

Riverton City

IT Technician

Riverton, UT · On-site

$24.17 - $37.02/hr

... service to City staff over the phone, in person, and by email in a timely manner. The main ... field, is preferred. Equivalent experience is acceptable in lieu of a formal degree. * 1+ years ...

Hornblower

Field IT Technician

Chicago, IL · On-site

$60K - $65K/yr

Hornblower Group is seeking a highly motivated and self-sufficient Field IT Technician to provide ... Independently manage service tickets, accurately documenting work performed and ensuring timely ...

Hampton University

IT Technician

Hampton, VA · On-site

$40K - $42K/yr

MIS Support Services Opening Date: 09/18/2025 Description Hampton University's Division of ... Associate's degree in Information Technology, Computer Science, or a related field * Minimum of six ...

The Rockridge Group

IT TECHNICIAN

San Jose, CA

TITLE: IT TECHNICIAN POSITION: FULL TIME/DIRECT HIRE Summary : Founded in Santa Clara County in ... Respond to Service Desk Ticket System work tickets and resolve routine equipment, software, or ...

Stem Xpert

IT-Field Service Technician

Winchester, VA · On-site

IT-Field Service Technician/Computer Driving Technician. Location: 700 S W 9th St Des Moines IA 50309( We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent ...

OMW Corporation

IT Technician

Novato, CA

$24 - $28/hr

The IT Technician position will be on the front lines of OMW's IT systems support. As the face of ... Excellent customer service and interpersonal skills, strong attention to details with excellent ...

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Field Service It Technician information

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How much do field service it technician jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for field service it technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What does a Field Service IT Technician do?

A Field Service IT Technician is responsible for installing, maintaining, and repairing computer systems, networks, and related hardware at client or company locations. They often travel to different sites to diagnose issues, perform upgrades, and provide technical support directly to end-users. Their work may involve troubleshooting software problems, replacing faulty equipment, and ensuring that all IT systems operate efficiently. Field Service IT Technicians play a crucial role in minimizing downtime and keeping technology running smoothly for businesses.

What are some common challenges Field Service IT Technicians face when working on-site at client locations?

Field Service IT Technicians often encounter challenges such as diagnosing issues with limited information, adapting to diverse client environments, and managing tight schedules across multiple locations. They must be prepared to troubleshoot a wide range of hardware and software problems, sometimes with limited access to resources or remote support. Strong communication skills are also essential, as technicians need to explain technical solutions to non-technical users and maintain positive client relationships under pressure.

What are the key skills and qualifications needed to thrive as a Field Service IT Technician?

To thrive as a Field Service IT Technician, you need strong technical knowledge of computer hardware, networking, troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote support tools, and diagnostic software is commonly required. Excellent communication, problem-solving, and customer service skills set top performers apart in this role. These abilities enable technicians to efficiently resolve issues onsite, ensuring minimal downtime and high client satisfaction.

What is the difference between Field Service IT Technician vs Network Support Specialist?

AspectField Service IT TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentOn-site client locations, remote troubleshootingOffice, data centers, client sites
Industry UsageIT service providers, hardware vendorsTelecommunications, enterprise IT

The main difference is that a Field Service IT Technician primarily handles hardware installation, maintenance, and troubleshooting at client sites, while a Network Support Specialist focuses on network infrastructure, configuration, and support. Both roles require similar certifications and often overlap in technical skills, but their primary responsibilities and work environments differ.

More about Field Service It Technician jobs
What cities are hiring for Field Service It Technician jobs? Cities with the most Field Service It Technician job openings:
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What job categories do people searching Field Service It Technician jobs look for? The top searched job categories for Field Service It Technician jobs are:
Field Service It Technician jobs near you
Infographic showing various Field Service It Technician job openings in the United States as of August 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service IT Technician

Riverside Technologies, Inc.

New Albany, IN • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Riverside Technologies Inc rating

5.5

Company rating: 5.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

421st of 485 rated business services

Job description

Description:

Riverside Technologies, Inc. is currently seeking a Field Service IT Technician. If you like working in a fast-paced environment and have great customer service skills, we welcome your application!


Job Summary:

As a Field Service IT Technician, you will be providing onsite support to our customer. In this role, you’ll provide technical assistance and support for issues related to printer systems and hardware. Plus, you will be responsible for managing customer relationships to ensure their highest satisfaction.


What You’ll Be Doing:

  • Repairing printer equipment at customer sites within our Service Level Agreement
  • Communicating accurately, concisely, and professionally with the customer about any service updates and related items
  • Providing technical assistance and support to customers for incoming issues related to printer systems and hardware
  • Responding to inquiries from customers seeking assistance and walking customer through problem-solving process
  • Installing, modifying, and repairing computer hardware at customer sites
  • Running diagnostic programs to identify problems with computer systems
  • Developing a working knowledge of all operating standards, practices, and procedures
  • Performing quality checks on all documents scanned and prepped records to ensure accuracy and correcting any quality issues as needed
  • Preparing product for delivery and ensuring all project documentation is complete
  • Complying with daily maintenance and safety checks of all equipment
  • Detecting image errors and determining/documenting the cause of the errors detected during QC
  • Managing customer relationships to ensure highest satisfaction
  • Installing new equipment at customer sites as required
  • Installing upgrades, firmware, and consumables
  • Performing other related duties as assigned


Requirements:

What You’ll Need:

  • A+ certification is preferred
  • Ability to travel as required
  • Sense of urgency, organizational skills, professional presence, and teamwork skills
  • Excellent customer service skills
  • Strong verbal communication and problem-solving skills
  • Regular, reliable attendance
  • Must have ability to lift/move equipment weighing 50 or more pounds as well as stand, climb, bend, kneel, stoop, and reach freely
  • Must be able to pass drug screening and background check
  • Must have exceptional driving record and have a valid driver’s license




What You Can Look Forward to:

  • We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
  • PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.
  • CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.
  • TEAMWORK: A team-centric environment – we thrive on working with others to reach a common goal.


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